Undervalue Appliances.ca Reviews 171

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

This owner is really good at helping you decide on what you need He gives ya options and You choose what is best for you! I picked a kitchenaid dishwasher and he guided me through every step! Please g... See more

Rated 5 out of 5 stars

“Wow, We are very impressed!” and “Wonderful Service” Thank you very much for your wonderful service, my refrigerator is exactly what we wanted. Delivered promptly by courteous people. We will defi... See more

Rated 5 out of 5 stars

Incredible! Best refurb. appliance shop I have ever come across. They went above & beyond with same day service manœuvrering the install/removal of a dryer in a downstairs basement apartment over my... See more

Rated 5 out of 5 stars

We purchased both a pair of LG washers and dryers and a Samsung Double door Fridge. We have a slight squeaking with the washer after installation, and within the next few days the technical arrived a... See more

Company details

  1. Used Appliance Store
  2. Appliance Parts Supplier
  3. Appliance Repair Service
  4. Appliance Store
  5. Appliances Customer Service
  6. Wholesaler Household Appliances

Written by the company

London Ontario's ONLINE appliance, parts, and repair service store, with the lowest prices guaranteed. Founded and trusted since 2015. We sell used refurbished appliances. We price match and beat most retailers by 10%. Also, check out our promotions page for even bigger savings. Your order helps the environment via recycled appliance(s). Review, share, or like us on Trustpilot, Trustmary, Google, Facebook, and our A+ rated Better Business Bureau page(s). All appliances sold work great, and are tested by government-certified appliance technicians. We offer same-day, next-day, and within one week delivery (even free local delivery if spending over $699 pre-tax). Pickup available at the Hyde Park London distribution centre. We offer $19.95 basic hook and removal services. We now offer dishwasher installation service. Free 60-day limited warranty. Extended warranty available. For COOL appliances and COOLer prices visit now - www.undervalueappliances.ca


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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Rated 5 out of 5 stars

The used washer was in great shape

The used washer that I ordered was in great shape, with no unexpected problems at all. Good service! The delivery service was also great, timely with lots of notice on arrival, and quick and efficient removal of the old appliance and installation and hookup of the new one! Couldn't be better. I am very satisfied.

30 May 2023
Rated 5 out of 5 stars

EXCELLENT SERVICE

“Wow, We are very impressed!” and “Wonderful Service” Thank you very much for your wonderful service, my refrigerator is exactly what we wanted. Delivered promptly by courteous people. We will definitely be using your services again. Keep up the good work. Well done. Thank you both (Andrew and Billy) APPLIANCES ON LINE.

Excellent service. We shall surely recommend you.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Fast reliable service, saved the day!

My fridge died on the day before company was coming for the Easter weekend! I was able to purchase a replacement used refrigerator with warranty the next day from Undervalue Appliances and they arranged for delivery that same day! For a small fee the old fridge was removed and the new one put in place. Price for the fridge was reasonable. I am very happy with the service provided.

6 April 2023
Rated 5 out of 5 stars

professional and easy to use website…

professional and easy to use website that displays very well priced quality appliances. I utilized the easy pick up option as I needed a washing machine pronto for a large family. I found my experience excellent and fit my immediate needs perfectly. Very friendly and helpful staff who know their appliances...I highly recommend Undervalue Appliances.

14 March 2023
Unprompted review
Rated 1 out of 5 stars

Extremely unprofessional and rude, I do not recommend

Both the Owner that answers the phone calls and Sales Manager that does all the Facebook posts like to talk down to people like they are stupid. It is not unacceptable to ask to see a ‘used refurbished’ product before buying it considering the issues that some people have had in the reviews I have read. The contact address on BBB showing online is is the city’s low income housing area which is very suspicious. They also refused pay at pick up, I can’t understand how this company is still in business, their responses to people issues are just excuses. I will find products elsewhere with a company that is more professional in their handling of customers. READ THE REVIEWS PEOPLE AND HOW MANY LIKES THERE ARE ON THE NEGATIVE REVIEWS. In one the guy stated that he was told there was nothing they could do for him but if they did a 5 star review they would do something… so how many of the 5 star reviews are bought or because they were cornered into leaving a review to get their appliance repaired???

6 March 2023
Unprompted review
Rated 5 out of 5 stars

Drama-free Online Ordering and Quick Delivery

Great business model of reselling refurbished appliances at below market prices and offering a free 60-day warranty and the option of purchasing an extended one on them. Makes staple appliances accessible and affordable to people who otherwise can’t afford to pay for brand new and keeps appliances from going to the landfill prematurely. Fast shipping too - my washer & dryer set arrived at my doorstep within 2 days and they took away my old set for only $19.95. The owner Andrew answered all my questions and went above and beyond to make sure I was satisfied with my purchase. Overall I would give them my business again and recommend to friends and family. Enjoying my new-to-me Samsung washer and dryer set. Thanks!

13 February 2023
Rated 5 out of 5 stars

"Undervalueappliance.ca provided a…

"Undervalueappliance.ca provided a great experience. The website was user-friendly and I found what I needed at a great price. The customer service was excellent, with a friendly and knowledgeable team who responded quickly to my inquiries. My purchase arrived on time and in perfect condition. I am highly satisfied and would definitely recommend them for quality appliances at a great value."

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Will order again!

So many options to choose from, extraordinary customer service, quick and easy delivery and set up. Can't wait to order my next appliances from here! Undervalueappliances.ca is the bom.com!

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service — friendly, helpful. I will continue to purchase refurbished appliances from here. Thanks for the continued great service

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazing team, great customer service…

Very happy with the service I received from UndervalueAppliances.ca! The customer service team was super helpful with finding me what I needed and responding to all of my questions. The delivery team was quick and efficient upon removal of old appliances and hookup of new pieces. The products are used and refurbished and they are repaired and cleaned very well compared to other companies I have dealt with before. Thank you undervalueappliances.ca !!

19 December 2022
Unprompted review
Rated 4 out of 5 stars

Everything started out fine

Everything started out fine. I found what I needed online for a great price. When I first spoke to the gentleman on the phone he wasn’t overly friendly but fine enough. I was not under the understanding that there would be nobody to help my husband load the dryer into our vehicle so he had to do it by himself. Just not sure how long we’re gonna be using social distancing as an excuse for not wanting to work…

25 November 2022
Rated 5 out of 5 stars

Stove/oven

Recommended a great, clean, cost effective stove/oven with hassle-free delivery, installation and removal of old stove.

29 September 2022
Rated 3 out of 5 stars

I was very happy with my fridge

I was very happy with my fridge, however I was a bit stressed about how or when I could get delivery or pickup, as it was not next day as stated on website. There was sometime before I got a response.

17 August 2022

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