They are real scammers. I paid £1.99 on 3rd November as one off - no account was created, no my e-mail given. On 10 November they charged me £49.99 as part of a monthly !!! subscription. Tried to con... See more
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£1 unclear sign up scam, got me since Oct 2023!! Fuming
Exactly the same as people below. My bank was very familiar with this 'service provider'!!! Go to smartpdf, log in to your account, cancel subscription (you will receive cancellation email), cancel the transaction with your bank, but your bank cannot guarantee that they can are able to stop all future payments (due to business changing their payment transaction name from ultrapdf to smrtpf which can get through bank security!!! says my bank HSBC), so you will then need to also cancel your card to do everything you can to stop this happening. But HSBS said this STILL does not future proof their ability to take future payments, but could not explain to me how, it is just the 'schpeel' they have to say to banking customers. But having received the cancellation email, you can now dispute all future transactions and have all future illegally taken transactions likely successfully refunded.
They took £39.99 from my bank account…
They took £39.99 from my bank account without my authorisation.
I should have looked into them before agreeing to a £1 trial.
It's obviously a scam.
I feel stupid.
Will I get my money back?
It's doubtful
They just stole $70 from my account
They just stole $70 from my account! Crooks. Don't go near them. We even got a fraud alert from our bank and they still managed to take a payment even after we got a new ATM card to stop them.
Faurdulent Charge
I paid One Euro for a PDF and this morning €39.99 was charged to my credit card I did not sign up for this. I wish to get a refund of this amount
Like so many others, I paid £1 for a one time only PDF…
Like so many others, I paid £1 for a one time only PDF…
Like so many others, I paid £1 for a one time only PDF conversion and they litrally steal your card details and try and charge you a £39.99 subscription without my agrement and/or signing up to any trial or subscription. I intentionally said NO to signing up to a trial or subscription but they still tried to chareg me. SCAM!
Paid £1 for a one time only PDF…
Paid £1 for a one time only PDF conversion and they steal your card details and try and charge you a £39.99 subscription without evening agreeing or signing up to any trial, you intentionally say NO to signing up to a trial and this happens.
Scammers - steal your card details from a one time service you use to then charge you.
Paid £1 for a one time only PDF conversion and they steal your card details and try and charge you a £39.99 subscription without even agreeing or signing up to any trial, you intentionally say NO to signing up to a trial and this happens.
A scam hiding behind a working product 😢
The product itself worked but ended up being a SCAM.
I paid £1 to edit a PDF and now they've been trying to charge me ~£40 for some sort of "subscription"
Luckily Monzo saw the payment as fraud and blocked it.
Now I'm waiting for a new card to be delivered
total utter scam artist avoid avoid…
total utter scam artist avoid avoid avoid
You can cancel your subscription…
You can cancel your subscription through SmartPDF.
The money withdrawn for the SmartPDF subscription appears on the bank statement as WWUltraPDF—at least, that was my experience. When you first used SmartPDF, an account was created for you. You can find the account details and password by searching for SmartPDF in your emails.
Once you log in, you can cancel your subscription.
I hope this helps!
Exactly the same as all the others
Exactly the same as all the others. Paid £1 for a PDF conversion, then they started charging £39.99 per month for service I never signed up to. Impossible to find them to cancel. TOTAL SCAM DO NOT USE
please how can i email this thieves…
please how can i email this thieves they have been removing £28.90 since april 2024
Total scam
Total scam - did a free trial and then did not click any box to authorise payments - they have been taking £29.90 for the past couple of months - no way to cancel or talk to anyone. Ended up speaking to my credit card company who have logged it as scam and will block future payments!
SCAMMY
They tried to charge 39.99 quid on my credit card even though I never agreed to a subscription (referenced under wwultrapdf). I actually only used a website called pdffiller to purchase a one-off edit (<1 pound) 2 weeks ago. I believe the two website may be related. Thankfully my bank did not approve of the transaction. Please be careful.
Scammers! Just to say the same as everyone else
Just to say the same as everyone else - I did not ask for or want a subscription, and then found they were taking £34.99 from my account. It is impossible to contact them too!
However, having seen these posts, and realised it's a scam, I spoke to my bank and pointed them in direction of this site. They have refunded me - and ordered me a new card - and told me to contact them again if any more payments manage to get through. SPEAK TO YOUR BANK PEOPLE - they will help you!
I bought my pdf file They Charge me…
I bought my pdf file They Charge me 1.99.They are a load of crooks, They took £39.99 from my account, you cant cancel anything on the site as there is no subscribtion info on the members area. I filed a dispute with my bank who have stopped any further subscriptions and refunded my money. do not use.
Warning! I thought I bought one PDF for £1 but then they keep taking much larger payments from the card.
They take your money with no way to cancel on their site
They are a load of crooks, They took £39.99 from my account, you cant cancel anything on the site as there is no subscribtion info on the members area. I filed a dispute with my bank who have stopped any further subscribtions and refunded my money. do not use.
Subscription without consent
Like many others here, I signed up for the the £1 trail and have since been charged £34.99 without my consent. I have now cancelled the subscription (which I never signed up for) on their website and have blocked future payments through my bank. Hopefully this will work.
Avoid, they will not cancel your subscription
I used the service and paid a one-off fee, the following month I was charged £34.99, so I unsubscribed using their website, however, the payments kept leaving my account without my content despite receiving an email from them confirming that my plan had been cancelled, the company's name kept changing on my bank transactions between WWULTRAPDF and WWPDFSMRT, so, I emailed them but no one replied, in the end, I had to contact my bank to look into the matter and dispute the unauthorised payments.
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