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Ulla Popken Reviews 

1,990
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 861 reviews, reviewers had a great experience with this company. Dedicated customers frequently praise the exceptional quality materials, comfortable breathable natural cotton fabrics, and the wonderful wide variety of available everyday styles. Many people also mention that orders arrive very quickly and that the overall online purchasing process is wonderfully smooth, simple, and very convenient. However, some reviewers were not happy with sizing inconsistencies, noting that certain garments unexpectedly ran either way too large or completely too tight. A few other people also felt that some shipments experienced unexpected delivery delays, tracking difficulties, or missing items inside the sealed package.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the great quality and comfortable fit of... See more

Quality

Consumers find quality to be positive, frequently praising the well-made garments, excellent sewing, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast shipping and... See more

Order

People report ambiguous experiences with order, noting that while website navigation and fast shipping... See more

Return policy

Customers had mixed experiences with the return policy. While many reviewers praised the process as simple... See more

Reviews shaping this summary

Rated 4 out of 5 stars

when a "deal" is listed on your site there is no time frame - I understand you are trying to create urgency, but sometimes I need to check my wardrobe or my checkbook before purchasing And "new" to... See more

Company replied

Rated 4 out of 5 stars

I have been shopping at UP for many years. The clothes fit me perfectly and there are so many that are exactly what I want. I’ve never had an error in my orders and they arrive faster than they us... See more

Company replied

Rated 5 out of 5 stars

When the catalog arrives , time stands still. You will find stylish tops, tunics, dresses, formal wear , trousers and unique fabrics . You can tell there are creative designers and experienced seam... See more

Company replied

Rated 5 out of 5 stars

Quality plus-size women's clothing, good discounts, fair shipping charge (unlike OneStopPlus), very fast delivery. I returned an item recently and it was easy to print a label and drop off at UPS sto... See more

Company replied


Company details

  1. Plus Size Clothing Store
  2. Jeans Shop
  3. Lingerie Store
  4. Outerwear Store
  5. T-Shirt Store
  6. Women's Clothing Store

About Ulla Popken

Written by the company

Ulla Popken – From Plus Size to True Size Fashion

Since opening our first stores in 1987, we’ve grown into a powerhouse across 16+ countries, offering an extensive range from casual looks and luxurious collections to country chic, sportswear, stunning lingerie, and special occasion outfits.

Our focus isn’t on the size, but on quality—flawless cuts and first-rate craftsmanship that make every piece beautiful. After nearly 40 years, we’ve learned one thing: women aren’t searching for a “plus size” garment; they’re looking for a gorgeous piece to wear.

Inspired by the Mindset of Modern Women

Today, conversations about body measurements and clothing sizes no longer hold women back. Our philosophy is simple: your body belongs to you alone — it’s not a canvas for anyone else’s opinions.

For this reason, we’ve left the term “Plus Size Fashion” behind. It implies a separation from “regular sizes” — an outdated mindset we do not believe in.

Instead, we’re proud to introduce a new concept that erases any difference and now defines Ulla Popken and our collections from size 12 onwards:

TRUE SIZE FASHION


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(1,990)

867 reviews in the last 12 months

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Rated 5 out of 5 stars

this is one of my go to vendors because…

this is one of my go to vendors because i always find what i am look for and returns are easy

11 April 2026
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Reply from Ulla Popken

We're so happy to hear we're your go-to and that finding what you need and making returns is always easy for you! Thank you for your kind words. Mary

Rated 5 out of 5 stars

It is very easy to shop on your app and excellent service, clothes are nicely packaged, delivery is prompt, customer service always kind and very helpful.

It is very easy to shop on your app. I love the quality of the clothes and I do like the prompt delivery and everything is always packaged so nicely and I just can say I love your clothes and the fit is good. The fit is a good fit and as I am losing weight It has been easy for me to judge what size I need to be wearing. I love the quality of your clothes. I just love everything about Ulla Popken. I also want to say that whenever I call your Customer Service I get a very nice representative. Who always helps me navigate through my questions Ulla Popken is service oriented , good delivery , good site to follow and to order. I like that you post a lot of of the new items that come out on Facebook as well I could go on and on about how much I like your clothes.

3 September 2026
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Reply from Ulla Popken

We are so happy to hear that you love shopping with us and appreciate the quality and fit of our clothes! It's wonderful to know that our prompt delivery and careful packaging enhance your experience. We are also very pleased that our customer service representatives have been helpful and that you enjoy our social media updates. Your positive feedback truly means a lot to us. Leigh

Rated 5 out of 5 stars

Your clothing is always top quality

Your clothing is always top quality, and I personally appreciate that many articles are 100% cotton. Also, it arrived in less than a week.

3 September 2026
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Reply from Ulla Popken

We are so delighted to hear that you appreciate the quality of our clothing and our commitment to using 100% cotton. We're also thrilled that your order arrived so quickly! Mary

Rated 5 out of 5 stars

I appreciate the originality and…

I appreciate the originality and quality of clothes. As an older ( 74 yr) woman I enjoy the choices that include classic and fun!

1 September 2026
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Reply from Ulla Popken

We are so happy to hear that you appreciate the originality and quality of our clothes! It's wonderful to know that you enjoy our classic and fun choices. Mary

Rated 5 out of 5 stars

Something a little different

Your clothes are a little out of the ordinary and the quality is always very good.

1 September 2026
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Reply from Ulla Popken

We're so pleased to hear that you appreciate the unique style of our clothing and consistently find the quality to be very good. Thank you for your kind words! Mary

Rated 5 out of 5 stars

The products

The products, service and clothing styles are great

25 August 2026
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Reply from Ulla Popken

We are so happy to hear that you love our products, service, and clothing styles. Thank you for your wonderful feedback! Mary

Rated 5 out of 5 stars

Looks good

Everything fits well and looks good but I have not worn anything yet….so far I’m quite satisfied

31 August 2026
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Reply from Ulla Popken

Thank for your review. We appreciate it. We hope you love your items. Leigh

Rated 5 out of 5 stars

Items as described

Items as described. Quality of clothing excellent. Sizes accurate. Love choices.

24 August 2026
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Reply from Ulla Popken

Thank you for your review. We appreciate it. So glad you like your items. Leigh

Rated 5 out of 5 stars

These clothes fit so well!

I love the fit of everything I’ve bought and the fact that it’s delivered so quickly.

31 August 2026
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Reply from Ulla Popken

We're so glad to hear that you love the fit of your purchases and that they arrived so quickly! Thank you for sharing your positive experience with us. Leigh

Rated 5 out of 5 stars

I have been wearing Ulla Popkin…

I have been wearing Ulla Popkin clothing for years and always get compliments on everything. Your clothes fit me so well. Once I found the size that fits me, it was a done deal.

24 August 2026
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Reply from Ulla Popken

We are so delighted to hear that our clothing brings you such joy and confidence! It's wonderful to know that you consistently receive compliments and that our sizing works so well for you. We truly appreciate your loyalty over the years. Leigh

Rated 4 out of 5 stars

Sizing issue

Service was great. Items arrived on time. Quality is good. It is just that I bought two different items. I bought the same size. One fits & the other does not.

23 August 2026
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Reply from Ulla Popken

Thanks for giving us a try. And glad one item fits. We will have customer service reach out to you. Leigh

Rated 5 out of 5 stars

Shipping is quick

Shipping is quick, I love the matte jersey for dresses. Quality and construction is very high. I buy a lot when discounts are available. There are no sales taxes added so I feel the clothes are well worth the price.

24 August 2026
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Reply from Ulla Popken

We are so happy to hear you appreciate the quick shipping and the quality of our matte jersey dresses! Mary

Rated 5 out of 5 stars

The shipping charge is acceptable

The shipping charge is acceptable. I’m a big girl and order thru plus size magazines. The one here in the U. S. Has a shipping charge of 28.98!! Then a restocking of $10.99. Thanks for your help. Ur clothes r great.

30 August 2026
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Reply from Ulla Popken

We're so happy to hear you appreciate our shipping charges and love our clothes! It's wonderful to know we're providing a positive experience, especially when compared to others. We truly value your feedback. Mary

Rated 1 out of 5 stars

Ulla Popeken usually delivers, but not today

I count on Ulla Popeken to provide well made clothing, and they have never disappointed until this most recent purchase. The outdoor parka has a double zipper but you can’t fully unzip it, leaving no option but an awkward over the head approach to trying it on. It’s going back.

29 August 2026
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Reply from Ulla Popken

We are truly sorry to hear that this recent purchase did not meet your expectations for quality and functionality. We understand your frustration with the parka's zipper design, and we appreciate you bringing this to our attention. Your feedback is invaluable as we continuously strive to improve our products. We will have someone from customer service reach out to you. Leigh

Rated 5 out of 5 stars

Loved the coat!

Quick delivery on quality items

22 August 2026
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Reply from Ulla Popken

We're so happy to hear that you're pleased with both the promptness of our delivery and the quality of the items you received. Thank you for your positive feedback! Mary

Rated 1 out of 5 stars

Buyer beware!

To begin, the sizing was way off. I ordered my usual size and it is way too small. There was no receipt enclosed, no return instructions, no way to contact the seller. I sm extremely disappointed and will share my thoughts on Facebook.

23 August 2026
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Reply from Ulla Popken

We sincerely apologize for the issues you've experienced with the sizing and the missing return information. We understand your frustration and are very sorry for the inconvenience this has caused. We will have someone from customer service reach out to you.
Leigh

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