UK Local Locksmith Reviews 

191
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were let down by their experience overall. Customers frequently report being significantly overcharged for services, often far exceeding initial quotes and the actual value of the work performed. Many also experienced issues with the service itself, including locks being drilled unnecessarily, and staff being rude or unprofessional. People also found it difficult to contact the company for follow-up or complaints, with phone numbers often being unavailable. However, some customers also noted positive experiences, praising the politeness and helpfulness of the staff, and the efficiency of the lock replacement service. These positive interactions often involved quick job completion and reasonable pricing for the work done.

What people talk about most

Price

Consumers express significant dissatisfaction with pricing, frequently reporting being overcharged and... See more

Service

Clients share ambiguous opinions on service, with some reporting positive experiences like quick responses... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers reporting positive interactions, such... See more

Customer communications

Users describe negative interactions with contact, with many reporting difficulties reaching the company.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute scum, scam individuals, using people's despair to capitalise whilst blind sided by not being able to get into their homes. They scumbag arrived. Announced we had a NASA grade lock he couldn... See more

Rated 1 out of 5 stars

Overcharged by £1100 for a £100 job. Was a deliberate attempt at a scam. Raised a dispute with credit card company which was resolved in my favour. Reading other reviews here it is scandalous... See more

Rated 1 out of 5 stars

Apparently couldn't pick the lock so had to drill it. Was told on the phone that it would only cost £60 to get the door opened, once the guy arrived he was rude and didn't list to anything i had to sa... See more

Rated 1 out of 5 stars

Absolute scam. Cos me £733 and like most other reviews here they drilled out my door. I booked through a website called Locksmith Reading, but when the man (two them actually, brought a trainee who th... See more


Company details

  1. Security System Installer

Written by the company

We provide the best quality locksmith services with multiple teams . Our services include business locksmith services, emergency locksmith services, 24 hour locksmith services, with us you'll receive trusted locksmith services in the most urgent of manner.


Contact info

1.2

Bad

TrustScore 1 out of 5

191 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.2

All reviews

(191)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient service

Key broke in lock. Got it fixed smoothly and efficiently within a couple of hours without breaking the bank.

17 December 2020
Unprompted review
UK Local Locksmith logo

Reply from UK Local Locksmith

Manny thank. Glad that we could help you.

Rated 5 out of 5 stars

Excellent

Excellent - quick and a great job done at a reasonable price.

20 November 2020
Unprompted review
UK Local Locksmith logo

Reply from UK Local Locksmith

Thank you very much.

Rated 5 out of 5 stars

Locksmith

Wore a face mask for protection, was very helpful and quick changing the locks. Would definitely recommend. 😊

20 November 2020
Unprompted review
UK Local Locksmith logo

Reply from UK Local Locksmith

Thank you Elle.

Rated 5 out of 5 stars

Replaced commerical, secure door lock and key

Had an issue with misplaced keys on a secure lock within my premises.

The team member that handled my call was efficient, professional and friendly.

We had a locksmith on site very quickly and the lock replaced as required. The overall service was perfect, well priced and hassle free.

Will definitely be working with this business again for any locksmith needs. Highly recommended

11 November 2020
Unprompted review
Rated 5 out of 5 stars

Quick response and reasonably priced

Quick response and reasonably priced. The engineer was very courteous and gave us many options, helping us take the right decision.
Would recommend highly!

10 November 2020
Unprompted review
UK Local Locksmith logo

Reply from UK Local Locksmith

Manny thanks. Glad that we helped you.

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