Overall our experience was not great with land registry very stressful and time consuming online so I would have said 1 star . However then Andy answered one call and helped us tremendously after that... See more
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Buying a home, dealing with a boundary question, checking a property before you commit, or just want to know what you're really getting? UK Land Register helps you find out — clearly and affordably. We help you see who owns a property, understand the covenants and rights that affect what can be built or done on it, check where the boundaries lie, and spot anything worth questioning before you buy, sell or build. Whatever the official record holds, we help you make sense of it in plain English — so you can make decisions with confidence instead of guesswork. You get the official HM Land Registry documents for the property, alongside a clear, plain-English breakdown of what they actually mean and what's worth checking. We're an independent research and information service — not affiliated with HM Land Registry, and do offer legal advice. What we offer is clarity and confidence about property, when you need it most.
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Professional
Excellent service. Everything was explained thoroughly to me. Very professional.
Excellent service
Excellent service, very informative and helpful in explaining boundaries etc. He also took time to make a follow up contact to ensure we clearly understood what the transfer document stated.
Overall a fantastic service from a very helpful and knowledgeable gentleman who seems to actually care about the client
I was really impressed with the help l…
I was really impressed with the help l received from Harris today, the patience he gave me with my enquiry was much appreciated and he provided me with exactly the information l asked for, the only bad experience was waiting over 20 mins for the phone to be answered!!
Very poor service
Have tried to phone wait up to 1 hour
Not to get a answer also no reply to
Messages left. Also having payed £12 of paper copies which have still not arrived so I would like my money back.
I feel this government department is not fit for service. I understand you are running many months behind and trust the information sent is up to date.
I have just received very good customer…
I have just received very good customer service, the gentleman that I spoke to was excellent.
He answered all my questions in a very professional friendly way.
THANK YOU!
Harris was very helpful and…
Harris was very helpful and professional guided me through what I needed to know
The man who answered the phone.
The man who answered the phone.. made up for the hour & a half wait.
He couldnt have done more!! answered every question clearly. very impressed ( he deserves a pay rise)
Spoken to a guy called Harris today
Spoken to a guy called Harris today, answered all my questions very professionally. His knowledge was exceptional and offered more support if I required it.Great service.
Five star service
Harris K dealt with my query earlier today. I was totally confused by the process and he explained everything in straight forward terms which I could understand. He was efficient helpful and kind. Five stars for Harris K 👏👏
I registered thinking this was the land…
I registered thinking this was the land registry, and paid money to do so. Then I was told by someone to look carefully and it isn’t the Gov site which is free.
I emailed them to withdraw myself from the service and receive a refund as stated on the website, but I have not had any contact from them and it’s been over a month.
Query Re: Property Register and Boundary
I spoke to a customer service agent called Harris.
His was very welcoming and helpful, he explained complex issues extensively and in a way I could understand.
He ensured I fully understood what I was purchasing in terms documents.
Amazing customer service. Thank you.
First class, personal service
Harris was very patient and so helpful. He was determined to make sure I had the information I wanted despite me not having all the details to hand.
Thank you Harris.
Spoke to Harris khan
Spoke to Harris khan. He was clear, precise and explained everything in a way I understood. Very patient person.
Harris was very knowledgeable and…
Harris was very knowledgeable and helpful, thank you for your advice!
The gentleman I spoke too (Harris K)was…
The gentleman I spoke too (Harris K)was extremly helpful, very polite in his manner and attended to my query very professionally.
Very helpful and concise information
Very helpful and concise information. Professional and pleasant.
I had a really good experience and the…
I had a really good experience and the customer support was really good and I felt cared for.
Very helpful keen and happy to help
Very helpful keen and happy to help
We had a very productive call
We had a very productive call - super helpful Andy walked us through our problem step by step.
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