Ukaesthetics Reviews 51

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Delivered on time. The website only allows you to put one of the same thing at a time into the basket, so you have to keep adding, which is a bit of a pain. Never the less, this is a genuine site. Tr... See more

Rated 5 out of 5 stars

Well what can I say. I wanted to improve the elasticity of my skin on face and tummy and having had a few treatments I am already seeing great results. Note importantly my friends and family have also... See more

Rated 1 out of 5 stars

I paid for next day delivery which would have been here before I go away for work tomorrow Will have to order some more now to be delivered to where I am staying Very annoying

Company replied

Rated 5 out of 5 stars

I got recommended by my training provider To use UK aesthetics and they have not disappointed! They have given me nothing but Amazing 5 star customer service and are now a company I 100% trust in... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

Spacialists in the sale of dermal fillers commonly used for lips, cheeks, facial contouring/ sculpting and non-surgical rhinoplasty treatments. Our dermal fillers can also be used for the popular five and eight point facelift treatments.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 5 out of 5 stars

Delivered on time

Delivered on time. The website only allows you to put one of the same thing at a time into the basket, so you have to keep adding, which is a bit of a pain. Never the less, this is a genuine site. Tracking number was provided and order update emailed .Competitive pricing aswell. I'd use this site again.

13 November 2024
Rated 5 out of 5 stars

I am impressed

I am very happy with the clean and refreshing results of microdermabrasion facial. My acne on chin is calmed down and excellent outcome after first visit definitely will go for more. xx

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Well what can I say

Well what can I say. I wanted to improve the elasticity of my skin on face and tummy and having had a few treatments I am already seeing great results. Note importantly my friends and family have also noticed. Would highly recommend. Also I have used many other services they offer rather than having different clinics all over the place. The staff are diamonds and very helpful and will recommend the best treatments for best results. A*******

17 June 2023
Unprompted review
Rated 1 out of 5 stars
Ukaesthetics logo

Reply from Ukaesthetics

Hi Maddison, we are sorry to hear you have not yet received your order.
Please contact our customer service team at info@ukaesthetics.co.uk and we can look in to this for you.

Rated 1 out of 5 stars
Ukaesthetics logo

Reply from Ukaesthetics

Hi Pasty, we are sorry to hear you have not yet received your order. Your order was processed and dispatched, we have however experienced postal delays due to the current Royal Mail strikes. One of the team will shortly be in touch to provide you with a tracking number and assist you further. You can always contact us at info@ukaesthetics.co.uk with any order queries, we are happy to help.

Rated 5 out of 5 stars

Highly recommend

Highly recommend. If you want to feel safe, confident and relaxed and comfortable then Jodie does all of this for you. Such a lovely girl and very knowledgeable. Start to finish was an amazing experience and even the after care too. Would rate more than 5 stars if I could.

28 January 2022
Rated 1 out of 5 stars

Disappointed to say 1 star but I…

Disappointed to say 1 star but I ordered and paid for next day delivery but the couriers messaged on the day the delivery was expected to say it would be delivered the following day.
I contacted customer support and was refunded the delivery charge however the inconvenience this caused equates to more than the delivery charge.
The delay was blamed on DPD however I’ve not experienced any other delays coming via DPD.
My point is I know I can get guaranteed next day delivery from other companies- if next day delivery is difficult then please don’t offer a next day service

19 August 2021
Ukaesthetics logo

Reply from Ukaesthetics

Hi Charlotte, we are sorry to hear that you've had a bad experience with DPD. Our cut-off time for next day orders is 4pm and if you place your order before that, we will dispatch the product on the same day using DPD Next Day Delivery service.

While we understand your frustration caused by not receiving your product on time, we have done everything we could've done to ensure the next day delivery. As per the terms and conditions stated on our website, once the parcel leaves the warehouse, it’s out of our hands and in DPD’s.

Once you have contacted us about the issue you are experiencing, we have issued you a full refund for the delivery as a gesture of good will.

We do not believe that this incident warrants a 1* review as it has nothing to do with our products & our company and while DPD is a brilliant courier company, mistakes happen.

Should you have any questions or queries, feel free to contact us at info@ukaesthetics.co.uk

Have a nice day!

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