Tilley Endurables UK Reviews 

Item excellent, gilet is not quite as capacious as previous Tilley Gilet, but nicer material and smarter appearance.

Great hats, just wished delivery was slightly quicker

Loved my poncho raincoat

The hat was unfortunately the wrong size. The returns process was excellent and very efficient. Annoyingly not being able to exchange for the correct size especially when it is s/m m/l is frustrating.

Excellent quality, well priced and good experience throughout.

Tilly hats are great! By mistake I now have three! But I have had difficulty in registering the one I bought a couple of weeks ago.

Returning a (Chinese made) over size hat and choosing a Canadian made replacement, which arrived quite quickly, was straightforward and easy.

Great service, great price and a great quality hat as always...my 4th to my collection :-)

As advertised, made in Canada.
Arrived quickly. Good item.

Quick delivery

Had to return items as too big for me, but very pleased with the service I got & the returns process, which was hassle free & very easy. Had to get hat elsewhere as Tilley didn’t have my size, but will definitely use again.

Very pleased with the product and the service was excellent

Good selection of products that are superior in construction to other brands. The hat is absolutely first rate and replaces a Tilley hat I've had for about 40 years. Hopefully I'll not need to purchase another one. 5 stars for the product. However 4 stars for the purchasing experience. Unfortunately I made a mistake on my initial order. I found the process from there a little 'clunky'. Any problems and you send an email but unfortunately this isn't responded to until 2 or 3 days after it's sent. If, like me, you wish to cancel or amend an order this is problematic as by that time the order has been processed and cannot be altered. This means the incorrect order is dispatched and has to be returned and a second order made. In my experience other retailers are quicker to respond and orders can be cancelled, or amended, quickly prior to dispatch. The person who responded to my emails was very very helpful indeed however the administrative procedure prevented a speedier response/resolution.

lovely hat! good experience but still not confident on the correct sizing method

Great products. Best sun hats money can buy - I have two! Couldn’t get through to anyone to discuss problem with insert but otherwise all went well. Would recommend.

I purchased a Tilley T4MO-1 Hikers Hat on 08/06/25.
The sizing is awful and despite following the Tilley sizing guidelines a 7 1/2" is too small.
Also the design of the lace as a chin strap is an absolute nonsense for a hat costing £76.00.Either stits in a proper corded chin strap or don't have one at all.
Disappointed!!

First class service and a first class product in the airflo men’s sun hat

My Wanderer hat arrived within 2 weeks from ordering,so not fast.. BUT well worth the wait!

Excellent product. Very well designed and constructed. Fit is accurate. Does what it says on the tin. Some delays in delivery but responded very rapidly and positively to my queries

Very happy with purchase, sizing guidance was very useful and accurate. Only slight negative was the delivery timescale, given it came from with the UK 7-10 days seems excessive (in my case 9 days) but worth the wait.