Soundcore Reviews 

567
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional sound quality, solid build, and reliable battery performance across their favorite audio devices. Consumers also mention that the products are comfortable to wear, simple to set up, and provide fantastic value for money. Some reviewers were not happy with the product fit, noting that the earbuds feel quite uncomfortable, make ears sore, or do not sit securely. A few other people also felt that the battery life did not meet expectations, with charge running out much faster than advertised. Furthermore, shoppers occasionally encountered minor connectivity glitches or functional issues after a short period of use.

What people talk about most

Product

Clients share positive opinions on product, highlighting the brilliant sound quality, impressive battery... See more

Quality

Users describe positive interactions with quality, frequently praising the clear sound, impressive battery... See more

User experience

People report positive experiences with user experience, highlighting how easy the devices are to set up and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising quick shipping times and items... See more

Value for money

Consumers express great satisfaction, finding the items to be brilliant value for money given the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Life changing!!! I’ve been using the soundcore A30 active ANC earbuds -bought for a 3 week holiday with my husband. I was dreading sharing a hotel room with my snoring partner. I’ve had a solid 7 hou... See more

Rated 5 out of 5 stars

The Soundcore Motion Boom is a brilliant mid size boom box. Great sound, huge battery that lasts for ever it seems. It connects REALLY easily and can remember at least 2 devices, in fact I think it ca... See more

Rated 5 out of 5 stars

I often come direct to Soundcore for purchases, as the prices are so good. It's also reassuring to know you are getting genuine products with full company back up. Soundcore products are brilliant va... See more

Rated 5 out of 5 stars

The deal from black friday drew me in, but the headphones are absolutely brilliant. The sound quality is excellent, noise cancelling incredibly good and charge lasts for ages! Great value for mone... See more


Company details

  1. Electronics Company

Written by the company

Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

567 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(567)

146 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing quality and customer service

I have been buying products from Soundcore/Anker for a few years now and I have always been pleasantly surprised. From over the ear headphones, to earbuds, speakers and chargers. Their products are consistently high in duration, battery life and sound quality. Not to mention their customer service - responsive, friendly and effective - who once replaced a device that had a minor fault. I have had my Soundcore Q30s for years now and the battery life is incredibly long and remains unchanged. More recently, I have bought their X20s, which are stylish, and fit my ears perfectly, something I was anxious about previously. I would highly recommend Soundcore to everyone.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful customer service at a time of critical illness.

First, I want to shout out to Una who was kind and helpful at a difficult time in my life. Anker/Soundcore have been nothing but helpful to me. I can't fault them. So THANK YOU ❤️ I like mamy, literally rely on music, the highs are higher and the lows are experienced and remembered so differently.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great products

I bought new earbuds direct from Soundcore, and their service was great, but have used there products for some time.
The build and sound quality are exceptional value for money.

29 May 2025
Rated 3 out of 5 stars

Good product

Good product

3 August 2025
Soundcore logo

Reply from Soundcore

Thank you so much for your kind words! We're delighted to hear you're enjoying the product. If you ever need any assistance or support, please don’t hesitate to reach out to us at uk.support@soundcore.com. We're always here to help!

Rated 5 out of 5 stars

Really love my new earbuds

Really love my new earbuds. Wore them during a 10 mile running and 30 mile bike ride and they were really comfortable almost forgot I was wearing them. The part that grips behind the ear is soft and comfortable unlike others I have tried.

8 September 2025
Rated 5 out of 5 stars

Brilliant customer service

I bought soundcore Sleep 20 and they went wrong within a few weeks. Soundcore not only replaced my earbuds but said I could keep the original ones. I can use the original ones for some things although they do assume that I'm asleep even when I'm up and walking around lol

27 May 2025
Rated 5 out of 5 stars

love it

It's going great! Was consedering going for a Sony, but after comparing the price and quality, I don't regret

2 September 2025

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