I ordered some face masks on-line that were like a last chance purchase but the order confirmation came through saying it couldn't be supplied. When I phoned through the product was actually still a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
RS have a wide selection of electronic components at competitive prices. I recently found an electrical connector that was an ideal fit for an electronic project I was working on. I could not find a s... See more
I ordered a BT Converse phone,2100.It was easy to order on-line and the staff were very helpful on the webchat.I had issues with my Master Socket,which have been sorted out.It is a lovely phone.It was... See more
Company replied
Delivery date (20th March) missed and it was only via a phone call to customer services that I found out about a revised delivery date of 25th March. The order tracking facility has had a fault for 4... See more
Company replied
Company details
Written by the company
RS is your global business partner, who you can truly rely on to supply more than just great products. So, our ever-expanding range of 700,000+ in-stock industrial and electronics products – from over 2,500 partner suppliers – is just the start. With over 100 years' experience, we’re a partner that shares inspiration, imagination and innovation. A partner that works side-by-side with you to save you time and money.
Contact info
Lammas Rd, NN17 5JF, Corby, United Kingdom
- 03457 201 201
- uk.rs-online.com
3.8
Great
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Pretty easy and straightforward to deal…
Pretty easy and straightforward to deal with. No issues and as described
12 February 2026
items in stock turn up next day
items in stock turn up next day , but if not in stock the dates given can be an estimate, and not always good
9 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Superb customers service
Superb customers service, ordering and delivery, thabk you RS
29 January 2026
Reply from RS UK & Ireland
Good afternoon Richard,
Thank you for leaving this review, it is great to hear that our customer service teams have left a lasting impression.
We appreciate your feedback!
Thanks,
Lewis
Helpful service
Helpful service, quick response, order ready for collection when they said it would be.
9 February 2026
Always delivered as promised.
19 January 2026
Ordered a plastic pipe connector
Ordered a plastic pipe connector and discovered it was wrong, telephoned Customer Services 45min. later to cancel order,was told he would contact warehouse to stop.Got the part next day!Very quick despatch and delivery but carriage was tooo much £8.34 for a 32grm packet.Won't be using RS AGAIN!!
27 January 2026
Unprompted review
Reply from RS UK & Ireland
Good afternoon,
Thank you for taking the time to leave this review.
I am sorry to hear about the experience you have had with this order. I would be interested in investigating this further.
Please can you email CSTrustpilot@rs.rsgroup.com and we will follow up on this.
Kind Regards,
Lewis
RS UK & Ireland
Constantly told me that estimated…
Constantly told me that estimated dispatch date was 02/02/2026, in fact it still says this, but still not received the goods
2 February 2026
Reply from RS UK & Ireland
Good afternoon Paul,
Thank you for leaving this review and the feedback.
I am sorry to hear that you have still not received your good, can you please email cstrustpilot@rs.rsgroup.com and we will look into this for you.
Many thanks,
Lewis
Needed a pump urgently what with all…
Needed a pump urgently what with all the rain we've has, and it was with me in less than 24 hours, can't complain at all, many thanks
3 February 2026
A quality product delivered on time.
27 January 2026
All simple, no fuss
9 February 2026
Spoke to a lady called Theresa today…
Spoke to a lady called Theresa today who was very helpful as are all the staff which I have spoken to at R.S
9 February 2026
Prompt and hassle free order.
6 February 2026
They are perfect for what I needed it…
They are perfect for what I needed it for except that the holes were a bit off and did not march the original holes.
5 February 2026
straight forward response with…
straight forward response with information and a next day delivery
22 January 2026
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