LUX SKIN Reviews 

6,165
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,251 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the online platform is extremely easy to navigate, allowing shoppers to effortlessly find items and complete their purchases smoothly. Reviewers are consistently impressed by the comprehensive product details, excellent pricing structures, and the wonderful bonus of selecting free gifts during the checkout process. However, some people mentioned that they had not received their orders yet and are patiently waiting for their packages to arrive. A few other consumers also noted occasional problems concerning faulty items, such as broken roller heads, non-working devices, or items becoming rusty.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality, affordability,... See more

Website

Reviewers mention positive feedback about the website, consistently highlighting its user-friendly interface... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth and hassle-free shopping... See more

Order

Customers had positive experiences with order, highlighting the straightforward and smooth checkout process... See more

Price

Consumers find price to be remarkably affordable, reasonable, and competitive. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience was quick and informative. Easy to use to look at items and proceed with purchase no hiccups fast and efficient. Discounts are amazing and the free gifts you receive. I have been... See more

Rated 5 out of 5 stars

I was skeptical about online purchases but I am more than pleased with this experience. I’m 70 , but no difficulty in placing the order, timely delivery and the price affordable. I will be a LUV woman... See more

Rated 5 out of 5 stars

Really nice easy website, got a good price reduction for buying a few extra then quite out of the blue they gave me a free gift. Seems like they truly value customers. Love it when I get good service.... See more

Rated 5 out of 5 stars

Easy to order. I haven’t received it yet but have faith from reviews that the micro needling is very good in comparison to more expensive products. I have had lux product before and was pleased with... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(6,165)

3,222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

I’ve ordered from this website before and find it easy to use and always has good discounts on products.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

A Great Product

The delivery of products is always on time. The product is easy to use. I love the anti-aging serum. The employees are always helpful and knowledgeable. It's a great product that I will continue using.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

To be clear, I have not received the massager yet, but I am impressed with the ease of ordering, the amount of information on their website and the communication emails which are keeping me updated as to the progress of my order. I’m looking forward to receiving it!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good, not received order yet as only placed last evening but several email updates and shipped already.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous offer

Fabulous offer, could not resist to buy, especially as the free gifts included something i was going to purchase anyway! Love these products

11 August 2026
Unprompted review
Rated 5 out of 5 stars

I can't get enough of the Lux Skin

I can't get enough of the products from Lux Skin, I highly recommend them.
Everything ive bought & used has been of good quailty and affordable, not to mention great results from a variety of Skin care products & devices.
I've been a customer for over 3 years and will continue to use their service above others, they regularly check in with offers and perks as a loyal customer too which is just an added bonus!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great product

I have been using this product for a while and find it very good. Definitely helps my aging skin. I’m 64 and wish I’d found it in my 40’s

11 August 2026
Unprompted review
Rated 5 out of 5 stars

I ordered this product today

I ordered this product today, it was very easy to order. Gave tons of information about the product. Payment was easy and confirmation was fast. I’m so excited to try this project I can’t wait to receive it… this is even more exciting than Christmas for me!! 😁 thank you!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

LUX SKIN… Excellent online shopping experience

I am really impressed with the LUX SKIN website. It’s very easy to navigate, with the products clearly displayed and plenty of information to help you decide what you need. I also found the offers and prices easy to understand, and the checkout process was quick and straightforward. My worry was being in the UK & it being in dollars not pounds BUT as soon as you click on the product it changes it so you know exactly what you're spending.
I particularly liked that there were useful product recommendations and offers available without the website feeling too complicated or difficult to use. Overall, a really smooth shopping experience and I’d happily use the website again.

10 August 2026
Unprompted review

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