LUX SKIN Reviews 

6,116
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,159 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the online platform for being extremely user-friendly and easy to navigate, allowing shoppers to browse items and complete their purchases quickly and smoothly. Many consumers are also very happy with the affordable pricing, the wide selection of skincare items, and the attractive promotional free gift options available during the order process. People note that the helpful product information makes choosing the right formula simple, resulting in a satisfying shopping journey overall. Though some customers experienced minor confusion regarding specific promotional offers, or noted unexpected shipping fees and unclear details when trying to claim their free gifts.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting effective skincare items like... See more

Website

Users describe positive interactions with website, highlighting an extremely easy and straightforward... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform as exceptionally... See more

Order

People report positive experiences with order processes, consistently highlighting that website navigation is... See more

Price

Customers had positive experiences with price, describing costs as very affordable and competitive. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my third order from LUX SKIN. I found their website to be user friendly and it clearly details every product. Choosing a package is simple and I opted for their most popular choice... See more

Rated 5 out of 5 stars

My third purchase of micro needle anti aging product. It’s easy to use gives good results and saves a fortune at the saloon! Delivery is quick following ordering and you get discounts as a returni... See more

Rated 5 out of 5 stars

The whole experience was quick and informative. Easy to use to look at items and proceed with purchase no hiccups fast and efficient. Discounts are amazing and the free gifts you receive. I have been... See more

Rated 5 out of 5 stars

This website must be one of the easiest to navigate. As an OAP I'm not very au fait with using a computer, but this was so simple. I very quickly found what I wanted and when I looked for advice on... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(6,116)

3,172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

I have been using this product for a while and find it very good. Definitely helps my aging skin. I’m 64 and wish I’d found it in my 40’s

11 August 2026
Unprompted review
Rated 5 out of 5 stars

I ordered this product today

I ordered this product today, it was very easy to order. Gave tons of information about the product. Payment was easy and confirmation was fast. I’m so excited to try this project I can’t wait to receive it… this is even more exciting than Christmas for me!! 😁 thank you!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

LUX SKIN… Excellent online shopping experience

I am really impressed with the LUX SKIN website. It’s very easy to navigate, with the products clearly displayed and plenty of information to help you decide what you need. I also found the offers and prices easy to understand, and the checkout process was quick and straightforward. My worry was being in the UK & it being in dollars not pounds BUT as soon as you click on the product it changes it so you know exactly what you're spending.
I particularly liked that there were useful product recommendations and offers available without the website feeling too complicated or difficult to use. Overall, a really smooth shopping experience and I’d happily use the website again.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Good descriptions

I seen ads for this on my Facebook, and thought I’d have a look.
The website is extremely easy to use and the descriptions of each item is really helpful to know what I’m looking for.
The sales are really good as well.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service, They walked me through an item I ordered by mistake. I like the way there instructions were,it was easy to follow,They kept me updated all the time and answered my questions in a reasonable time.
I have no complaints. I love their products.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Great Purchase.

My third purchase of micro needle anti aging product.
It’s easy to use gives good results and saves a fortune at the saloon!
Delivery is quick following ordering and you get discounts as a returning customer. Lovin it.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

I have completed my third order from …

I have completed my third order from LUX SKIN. I found their website to be user friendly and it clearly details every product. Choosing a package is simple and I opted for their most popular choice in my first and second orders. Once I had finished adding my products I was then shown the cart. At this point I was then shown free gift options. On checkout all items are displayed along with the total cost. I then add the discount code which I often receive from Lux Skin by email. A very easy process from navigating the website to purchase completion. Prices are extremely competitive, and because of this I am buying more products. The latest purchase is their Advanced LED Mask which is FDA Cleared. The current discount for the mask is very generous. Highly recommend!

8 August 2026
Unprompted review

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