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Rated 1 out of 5 stars

02-02-2026 - Crucial Receives my Ram, am told to wait until 16-02-2016 "and once the replacement order is created, we will share order details via email" 16-02-2026 - Crucial Provided no upda... See more

Rated 5 out of 5 stars

I wanted to boost the performance of a 6 year old PC by replacing the HDD with an SSD. I was only using about a third of the HDD's 1TB capacity & decided that a 500GB SSD would be suitably large. Ha... See more

Rated 1 out of 5 stars

Abandoning pc gamers for Ai data centre even tho without games crucial wouldn’t be a brand it would have flopped any years go. But the company is that stupid it can’t see ai is going to collapse in th... See more

Company replied

Rated 5 out of 5 stars

The SSD arrived safely and installation was just as explained in the crucial videos. The installation kit was really helpful although the bracket was not suitable for my 12yr old PC. I managed to work... See more

Company details

  1. Computer Hardware Manufacturer
  2. Computer Accessories Store
  3. Computer and Accessories Store

Written by the company

High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

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Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Laptop storage upgrade.

When considering a hard drive upgrade for my laptop, I found the Crucial scan app very useful in providing me with the necessary info regarding device compatibility.
I subsequently ordered a 1TB SSD which was delivered promptly, and which matched the description.
The price was also very competitive.
I have now upgraded my laptop with the SSD, and so far, I'm very pleased with the result.

12 September 2024
Rated 5 out of 5 stars

Not my first purchase from Crucial

Not my first purchase from Crucial, now a 5 year customer of using their products, surper pleased with their service, delivery, packaging, ease of ordering, product price and quality of product. Crucial is my first port of call for all memory and memory upgrades. As for their after sales service I don't know as I've never had to use any after sales for problems. Quality products at an affordable price, 10/10. Thanks all involved.

12 September 2024
Rated 5 out of 5 stars

Good Product, Impossible Registration Process

Product is extremely good and it would have a 5 but the process for registering the warranty was horrendous a) because finding the serial number proved impossible and b) because I kept getting error messages. As I bought the unit from Crucial I don't understand why I needed to supply a serial number. I haven't had the time or energy since to try again.
Update 29/9/24 Crucial have stepped up to the plate and sent further instructions on dealing with the issue. They have also confirmed I don't need to register for warrany as long as I keep the receipt (in this case digital from them). Happy now to up my rating to 5

10 September 2024
Crucial.com logo

Reply from Crucial.com

Hello Les Abbott

We are very sorry to know that you are facing issue to register SSD on our website. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial,

Rated 3 out of 5 stars

All good apart from the web site

All good apart from the web site.
could do a lot better.
very confusing.
took me 4 attempts and in the end nearly gave up and went to amazon.

8 September 2024
Crucial.com logo

Reply from Crucial.com

Hello Michelle,

We are very sorry to know that you were facing issue placing order on our website. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial,

Rated 1 out of 5 stars

Good name, Bad service

I give 1 stars to crucial, not pleasant at all.
I purchased twice, different names, places, cards, payment methods.

They decline my purchase without any explanation.
The product was in stock, just declined the purchase, twice.

7 September 2024
Crucial.com logo

Reply from Crucial.com

Hello Tsvetomir,

We are very sorry to know that you still do not have update regarding your order. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

Rated 5 out of 5 stars

My first time upgrading SSD in laptop

My first time upgrading SSD in laptop. Video support on Crucial site made it all very easy. Cloned my old drive and installed the new using the supplied software. Cloning toke about 30 minutes and installation was even less than that. Very pleased with end result.

5 September 2024

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