I called today to initially cancel.

I had received a letter regarding upcoming price increases and whilst I absolutely understand the need for them, It took my bill a bit further than I was happy with, Spoke to Claire Thornley, who asked several questions, and determined if I still needed certain apps or different ones would suit me better, she went away and advised that she would come back to me shortly when she had looked at what they could do to retain my business. She arranged for certain apps to be changed, paper bills to cease (I use my merchant dashboard for all of that) and certain adjustments to the fee structure, meaning quite a significant reduction in my costs, and a very small transaction fee increase, with new fresher more modern apps that suit my business. I cannot praise and thank Claire highly enough for going above and beyond, as I am only a small business, in the grand scheme of things, but I feel as valued as one of their multi million pound clients would be, and am very happy to continue with them, I don't have the hassle of changing providers, and I know from the service they have always provided I am in good hands.

Spoke with Charlotte Akers she was very helpful and gave me some good rates to stay with Clover. They sent the items very quickly. Very efficient and pleasant, great customer services. Thank you.

Hello , I have just set up a new card machine with this company, Adam Clayton was most helpful, he arranged everything and helped in every step. Thank you for the help , I would recommend Adam and the company.

Jonathan Pereira had the task of taking up our request when a previous colleague left the clover company. Without a huge amount of information Jonathan picked up my request and within days, got the job done. I really wasn't expecting it to be sorted so quickly and with slick and efficient communications. We have received our terminals and will be initiating setup shortly. Thank you to Jonathan.

Mr Jonathan Pereira very helpful and friendly plus very effective service. Thank you from Jimmy Wu the Southsea Chinese Blackpool

Maya White had the task of taking up our request when a previous colleague left the clover company. without a huge amount of information and with me stating it had been forgotten about....Maya took it up and within days got the job done. I really wasn't expecting it to be sorted so quickly and pretty much hassle free.....really great job was done by Maya White.

The customer service from Maya White was superb. Really helpful and friendly. We wish it was always like this when we call our suppliers. Well done and thank you. Andy at The Corrie Hotel

We have been with Clover for our Card Charges for quite some time now but rented our card machine from a third party. On speaking with Alfie we decided to go with Clover for both Card Machine and charges.
He explained everything to us and gave us a far better deal than we had before. I would highly recommend this company.

Be careful joining clover. I double checked they were apart of the PAYMET SERVICE REGULATION as I had been stung before by unregulated companies. It turns out they claim to be, but they actually side step the law by separating your terminal rental to a service level agreement. When you tree to leave the will make you pay £120.

I’ve had 2 price increases in just over 2 years so I am now paying more than I was with my previous provider.

I am taking this up with the ombudsman as it’s very misleading, board line mis selling. I will update my review once I have an outcome.

This is the second account I’ve opened and they are an excellent company
Johnathan P was a brilliant consultant for me and speedily helped move my application through.

The particular staff member that assisted us I would give 5 stars - Jonathan Pereira - however beyond his control, the process was quite slow to get activated for online Merchant tools. Yet it is now sorted and thank you :)

I’ve been using Clover’s card machine for three years now, and I couldn’t be happier with the service. Recently, I opened a new salon and needed an additional card machine. Alfie was my representative, and he went above and beyond to assist me.

He was incredibly helpful, patiently answering all my questions and guiding me through the installation process. His support made everything so much easier! I highly recommend clover for anyone looking for reliable payment solutions.

Davinder Sandhu is extremely helpful. He has provided all relevant information required on Clover systems, he visited our business whenver needed. Our queries were answered prompyly.

We’ve recently switched to Clover for our card terminals and the experience has been excellent from start to finish.

Alfie was incredibly helpful throughout the entire process, guiding us through the changeover and making what could have been a disruptive switch feel very straightforward. Jordan was equally helpful during the terminal setup itself — polite, patient, and clear when walking us through configuration, testing, and getting everything live.

A smooth transition with great communication and support at every stage. Next to no queue time when calling the support desk as well. Highly recommended.

Customer service is really good, have always been able to speak to a human quickly, Maya is my contact and shes been fab

Great customer service from Amy Dodd in dealing with my issue on multiple merchant accounts quickly to my a satisfactory outcome.

Ms Robyn Howe was amazing from day 1. She made the transition completely painless.

Davinder was very helpful, responsive from the outset all the way through to post sales calls. He's answered all questions and dealt with any queries I've had to my satisfaction.

Alfie and Brad, who came in to fit and train on the Clover system, were absolutely fabulous. Really helpful and friendly, as well as being super knowledgeable on the product itself!

Very Happy with Clover. Davinder Sandhu from Clover helped change over and setup everything. Its was smooth switch over and always just a call away whenever i need help. Using Clover Mini for Vape Shop.