UIA Insurance Ltd Reviews 

1,461
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I tried to reply to feedback on the Davies co. That deal with UIA insurance, claims .but it would not send. However they were excellent an my claim for storm damage was resolved and paid within 2 we... See more

Rated 3 out of 5 stars

dissapointed at the above inflation increase tbh also there is no where to complain online seems that like all other companies that repeat customers are screwed over in order to offer go... See more

Company replied

Rated 1 out of 5 stars

Been with this broker for 9 years, they insured my home through Covea insurance, an awful french mutual insurance company, best avoided, UIA started out as a partner to trade unions, you would have th... See more

Rated 1 out of 5 stars

I had a leakage in my kitchen due to a stop tap leaking i fixed it, the assessors came out said its a straight forward complaint and would be covered, i installed the floor 18 months ago so damage... See more

Company replied

Company details

  1. Insurance Agency
  2. Labor Union

Information provided by various external sources

Insurance for trade union members.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(1,461)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Requested a change to email address for…

Requested a change to email address for contact and am still receiving emails to an old account.

2 July 2021
UIA Insurance Ltd logo

Reply from UIA Insurance Ltd

Hi Benny, I'm very sorry to hear that, please could you send your details to info@uia.co.uk (your old and new email address) and your policy number and I'll make sure that is updated this afternoon for you. Apologies for any inconvenience caused.

Rated 5 out of 5 stars

I have just taken out home and content…

I have just taken out home and content insurance with Uia highly recommended from my union unison . Website easy to use and clear , good price and option of monthly payment with zero per cent interest . Received all documents and policy next day policy clear and easy to follow followed by email confirmation.

22 June 2021
Rated 5 out of 5 stars

5 stars so far..

5 stars so far... I haven't had need to claim as yet (and hope not to).
The UIA site was easy to navigate and the quote/insurance process was quick and simple. Price and terms were very competitive and email confirmation came through straight away.

30 May 2021
Rated 5 out of 5 stars

Recent claim

I had to claim for accidental damage to my TV. The process was made so easy. Claim handler Dawn was so helpful in explaining claim procedure to me and my claim.was settled within a few days. I have had my policy with UIA for a number of years now and have always found the renewal process easy and straightforward.

17 May 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look