I finally understand and get trading. They are patient and knowledgeable. Thank you for changing my life Ubuntu.
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In my experience, their support department is quite prompt and very transparent. I got a bonus and guidance with my trading, and I have learned a lot in the process. I will definitely re-invest. Great... See more
Company replied
I need to withdraw my cash from this investment My account manager had dissappeard after I had indicated that I'm no more interested. The thing it's almost a week now She doesn't answer my What... See more
Company replied
The company now trades as Ubuntu Markets. They use misleading and false information to drive people to their site - used a fake news report and made themselves out to be another company (NovusX). They... See more
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Company details
Written by the company
As a top tier brokerage with full compliance and backed by well established international technology providers, clients from the majority of the world can safely trade with Ubuntu Markets. Ubuntu Markets does have a focus on sub-Saharan Africa but does not limit its clients to only that region. Ubuntu Markets understands that this is a contested industry and has earned a bad name due to some players not doing things properly. With an aim of client satisfaction, Ubuntu Markets aims to provide the most stable and reliable client experience possible. This will keep our clients profitable, and the company will also retain clients for longer.
Contact info
United States
- ubuntumarkets.com
2.5
Poor
46 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Ubuntu invest treated me with love and…
Ubuntu invest treated me with love and respect all the way through my trading experience. I would advise you to join this broker they know how to deal with their clients.
29 November 2022
Unprompted review
Reply from Ubuntu Markets
Good day,
Thank you for your kind words. We’re glad to hear you felt supported throughout your trading experience.
We appreciate your trust in Ubuntu Markets.
Before you deposit money they will call…
Before you deposit money they will call you daily, I traded and made 200% profit same day, I made a withdrawal then I got some "B.S" excuse about terms and conditions the deducted almost R1000 from my trading account. It's been two weeks 5 cancelled withdrawal requests "CANCELLED" for what reason? OH it gets better. I can no longer open positions on my trading account. SCAM of a company is in understatement. You send them communication they tell you that the money was processed but nothing
16 March 2023
Unprompted review
Reply from Ubuntu Markets
Good day,
We are sorry to hear about your experience and understand your frustration. Please note that withdrawals and account activity are subject to our terms and compliance procedures, which may affect processing times.
We would like to urgently investigate this matter. Kindly contact us at [support email] with your account details so we can assist you.
We are committed to resolving all client concerns fairly and transparently.
So far...so Damn Good
So far everything tht Gerald had said to me, regarding Ubuntu services has been delivered accordingly and this includes, their bonus upon my deposit and also my withdrawals.
20 October 2022
Unprompted review
Reply from Ubuntu Markets
Good day,
Thank you for your positive feedback. We’re pleased to hear that your experience has been smooth and that our services are meeting your expectations.
We appreciate your support and look forward to continuing to serve you.
ubuntu investment is very bad i was…
ubuntu investment is very bad i was told that my money is ready sent them R1100 plus R350 tax they sent me fake proof of payment on 21/07/22 since even today i havent received my money yet
7 August 2022
Unprompted review
Reply from Ubuntu Markets
Good day,
We are sorry to hear about your experience. Please note that Ubuntu Markets does not require any additional “tax” payments for withdrawals, and we take such concerns very seriously.
Kindly contact us directly at [support@ubuntumarkets.com] with your account details so we can urgently investigate and assist you.
Your security and trust are important to us.
Very happy with the broker
Very happy with the broker. Been trading for a long time with numerous brokers but I think here I have found something that speaks my language. The excellent trading support I got there helped me make over $15,000 last month. So far so good!
3 March 2022
Unprompted review
Reply from Ubuntu Markets
Good day,
Thank you for your kind feedback. We’re pleased to hear you’re enjoying your experience with Ubuntu Markets and that our support has added value to your trading journey.
Wishing you continued success.
Bad broker
Bad broker, do not invest with Ubuntuinvest,. This month I deposited money with my master card to trade. And later I requested bfor a refund.. been UpTo 2 weeks since I withdraw and I haven't received my money back and their support nolonger want to reply me anymore,..
When I wanted to deposit, I got help from their support everyday And now it's time to withdraw, non of their costumer support are available 🤢
if you invest Ubuntuinvest "sorry because you won't get your money back".. they are scammers.. only until I get my refund till then I can be able to review 2 ⭐
now im just broken 💔 Because My Manager Was Kind And After I Deposited And Wanted A Refund Non Of Their Costumer Support Wants To Assist
23 September 2021
Unprompted review
Reply from Ubuntu Markets
Good day,
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and understand how frustrating this situation must be.
Please note that Ubuntu Markets (UbuntuInvest) is committed to transparency, client protection, and operating in line with regulatory and compliance requirements. Withdrawal and refund requests may sometimes take longer due to mandatory verification processes, payment provider timelines, or security checks.
We would like to urgently investigate and resolve this matter for you. Kindly share your account details with us via direct message or email us at [support@ubuntumarkets.com] so our team can prioritise your case.
We sincerely apologise for any inconvenience caused and remain committed to ensuring that all client concerns are addressed fairly and efficiently.
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