Ubergames.co.uk Reviews 

132
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Order placed a week ago (5th July). Shop app shows should have been delivered Wednesday (8th July) no updates given. No response to emails, telephone number not answered says leave a message but the v... See more

Company replied

Rated 5 out of 5 stars

The Rounders set is of good quality and contains everything needed for quick set up and play. We used it as soon as it arrived as we were due to participate in a community game; having the set enabled... See more

Rated 5 out of 5 stars

We absolutely love Ubergams! Original and high quality items. Often copied but not comparable in terms of style and longevity. Sweet ft delivery too.

Rated 5 out of 5 stars

Excellent service and Carrom Board and additional stuff bought. Read reviews intially on amazon, but when I received the Carrom Board, prestine, very high quality finish, worth 200 Pounds, very heavy... See more


Company details

  1. Game Store

Written by the company

Beautifully Crafted Games for Real Connection At Uber Games, we create premium indoor and outdoor games designed to bring people together. From giant garden games and croquet sets to beautifully made indoor classics, our collection is crafted to encourage connection, conversation and a little friendly competition. In a world that’s increasingly screen-led, we believe in the power of shared, real-life moments whether that’s a summer afternoon in the garden, a wedding celebration, or time spent with family and friends. Based in Surrey, we proudly supply our games across the UK and internationally, helping people create memorable moments wherever they are. Crafted to Be Enjoyed, Built to Last Quality and craftsmanship are at the heart of everything we do. Using carefully selected materials and considered design, our games are made to look beautiful, play brilliantly and stand the test of time season after season. Thoughtfully Made We are committed to continually improving how our products are made. Our team works closely with suppliers to ensure materials are responsibly sourced, with a growing focus on sustainability and ethical production. Made for Every Occasion From relaxed family time to large-scale events, Uber Games brings people together. Our games are a popular choice for weddings, garden parties and corporate events creating moments of interaction, laughter and shared experience across all ages. We’re proud to have worked with leading names including Harrods, National Trust and Hilton, alongside iconic venues, wedding partners and global brands including Kensington Roof Gardens, Exclusive Collection, The Wedding Shop, Prezola, The Wedding Present Company, Secret Cinema, Pimm's, Guinness, Diageo, Britvic and McDonald's, who trust us to enhance their guest experience through play.


Contact info

3.6

Average

TrustScore 3.5 out of 5

132 reviews

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Replied to 100% of negative reviews

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3.6

All reviews

(132)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Extremely good service. Deliveries are made in a pre-arranged time slot of one hour. Problems dealt with promptly and efficiently by courteous staff. Replacement for a faulty component arrived the following day. All in all very satisfactory. Have placed a second order with this exemplary company.

8 January 2015
Unprompted review
Rated 2 out of 5 stars

Poor condition of goods

I ordered the large tumble tower for £50.
Unfortunately the item was dusty, and the zip to the bag was broken. It was for a Christmas present, so I did not have time to return the item. I simply cleaned it up as best I could and have the receiver of my gift the option to return. Which they declined. Very disappointing.

8 January 2015
Unprompted review
Ubergames.co.uk logo

Reply from Ubergames.co.uk

Hi there. Thanks for bringing it to our attention that there was a fault with the storage case of the item you received and that it was dusty.

We pride ourselves in providing high quality products and would therefore happily provide you / the receiver with a replacement bag for the tumble tower. All our products are stored in a modern warehouse and should not be in anyway dusty but I will be sure to take this matter further with the warehouse to ensure it doesn't happen again.

Please do get in touch via email if you wish to pursue this matter further.

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