Took about 2 weeks to arrive . Sticky tape strip kept breaking and didnt go on smoothly kept having to stop and peel of the white strip . Hard to explain . Used to tennis grips that have a bit of t... See more
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One of the mallets’ shaft was broken probably due to careless handling by your shipper because I am sure you would not have despatched a broken mallet. That is why my rating was poor. However your t... See more
Would leave this on zero stars if it was an option. Purchased 3 giant chess pieces on the 8th of April 2026. I only received part of my order just one piece and it arrived in absolutely horri... See more
Company replied
I would like to say a BIG thank you to Jessica for sorting my order out swiftly, highly recommend the items are very cute.
Company replied
Company details
Written by the company
Beautifully Crafted Games for Real Connection At Uber Games, we create premium indoor and outdoor games designed to bring people together. From giant garden games and croquet sets to beautifully made indoor classics, our collection is crafted to encourage connection, conversation and a little friendly competition. In a world that’s increasingly screen-led, we believe in the power of shared, real-life moments whether that’s a summer afternoon in the garden, a wedding celebration, or time spent with family and friends. Based in Surrey, we proudly supply our games across the UK and internationally, helping people create memorable moments wherever they are. Crafted to Be Enjoyed, Built to Last Quality and craftsmanship are at the heart of everything we do. Using carefully selected materials and considered design, our games are made to look beautiful, play brilliantly and stand the test of time season after season. Thoughtfully Made We are committed to continually improving how our products are made. Our team works closely with suppliers to ensure materials are responsibly sourced, with a growing focus on sustainability and ethical production. Made for Every Occasion From relaxed family time to large-scale events, Uber Games brings people together. Our games are a popular choice for weddings, garden parties and corporate events creating moments of interaction, laughter and shared experience across all ages. We’re proud to have worked with leading names including Harrods, National Trust and Hilton, alongside iconic venues, wedding partners and global brands including Kensington Roof Gardens, Exclusive Collection, The Wedding Shop, Prezola, The Wedding Present Company, Secret Cinema, Pimm's, Guinness, Diageo, Britvic and McDonald's, who trust us to enhance their guest experience through play.
Contact info
1 Tannery House, Tannery Lane,, GU23 7EF, Send, United Kingdom
- 0208 123 6812
- sales@ubergames.co.uk
- ubergames.co.uk
3.2
Average
122 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Great support and immediate delivery ....need to notify status of delivery. ...which is my recommendation.
4 August 2015
Unprompted review
good product and less than 24hours ordering to delivery excellent
ordered a croquet set, 11.30 am. delivered next day 10.30am excellent service. was well packed and great quality, thanks.
4 August 2015
Unprompted review
Great Product and service
Ordered a Pro croquet set and extremely pleased with product. The delivery service was fast and efficient.
1 August 2015
Unprompted review
Excellent customer service
I had reason to contact Uber games to report a problem. This was handled
extremely well and a replacement for a damaged item was in the post the same day. I would certainly recommend the company and will use again.
27 July 2015
Unprompted review
Usually Very Good
My Latest order arrived wrong due to a picking problem I guess, someone didnt read the paper work I guess. Anyway after a phone call my problem was solved in no time, goods were delivered the next day as promised!
Thanks
27 July 2015
Unprompted review
Giant pick up sticks
Great game in sturdy carry bag, strong sticks and real good fun!
20 July 2015
Unprompted review
Excellent service, great product.
First class customer service and a high quality croquet set. Unqualified recommendation.
2 July 2015
Unprompted review
Good quality and service at a reasonable price
The double set of ladder golf and family croquet set arrived promptly. The only criticism I have is that the croquet set was not packed as well as it could have been and the plastic clips did not survive the rough handling in transit evidenced by the damaged packaging. Replacement metal clips were received promptly in a couple of days of notifying customer services.
15 June 2015
Unprompted review
excellent service
I ordered a croquet set.
It arrived quickly and is of good quality.Happy to recommend.
13 June 2015
Unprompted review
First time buyer
Was very impressed with the ease of the sight and the delivery was on time also kept informed by delivery company. Will definitely use this company again.
1 June 2015
Unprompted review
Overall poor
Firstly great response from Kate Taylor to an issue
However. Package arrived damaged with parts missing. Quality of the croquet stand is poor and the photo instructions are dreadful. Too dark and indistinct. And not particularly clear. First use of one of the mallets and the head came off. Not a good start overall extremely disappointed
26 May 2015
Unprompted review
Reply from Ubergames.co.uk
Hi Ronnie. Thanks for the feedback and sorry to hear about the issues you've had with the products that you ordered. If you could email Kate at sales@ubergames.co.uk with a photo of the mallet head we'll definitely get this sorted for you ASAP. The quality of the mallets is obviously of uppermost importance to us as we sell hundreds of croquet sets and mallets ever year and ensuring this level is maintained is taken very seriously. Look forward to hearing from you and rectifying the situation ASAP. Apologies once again. Phil
Very good service
Easy ordering, clear communication on delivery date, arrived on time. Excellent service.
18 May 2015
Unprompted review
Everyone loves this game
I bought a Carrom board set for my good friend, for his birthday. He hails from Delhi and had not played since leaving India. The gift is a great success .
14 May 2015
Unprompted review
Great Price & Quick Delivery
very competetive price and delivered very quickly...BOOM!
12 May 2015
Unprompted review
The service slighty on the slow side but no complaints
The products arrived in good order well packed items as described .
Overall no compliants . staff helpful in fufilling order ,
11 May 2015
Unprompted review
Uber Pro croquet mallet
Uber were very helpful when I called, the mallet arrived next day and was great quality- v. Pleased all round
11 May 2015
Unprompted review
lawn croquet set
excellent quality croquet set, but the packaging was damaged and split open when I received it
2 May 2015
Unprompted review
Reply from Ubergames.co.uk
Hi Brian,
Thanks for dropping us a review and glad that you're really happy with the croquet set. We're very sorry that the packaging wasn't up to your expectation on delivery. Sometimes it does get damaged in transit but we always want it to meet customers expectations. If you could let me know your order number I will take it up with the courier company to ensure it doesn't happen again.
Thanks again and enjoy the summer ahead.
Uber Games Team
Excellent service
We have just purchased a set of Giant Outdoor Chess pieces. From initial telephone enquiry to order placing to delivery service was excellent and prompt.
21 April 2015
Unprompted review
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