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Ty Ty Nursery Reviews 259

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that plants arrive healthy, well-packaged, and sometimes even larger than expected. Many appreciate the efficient ordering process and timely delivery, with items often arriving in pristine condition and ready for planting. The customer service is frequently highlighted as excellent, with staff being described as knowledgeable, helpful, and responsive to inquiries and issues. However, some customers also noted issues with their orders, including receiving incorrect items, plants that were dead or severely damaged upon arrival, or trees that did not grow as expected. A few people mentioned dissatisfaction with the size of the plants received, stating they were undersized or appeared to be mere sticks without roots or leaves. There were also occasional complaints about customer service regarding replacements for dead plants or a lack of responsibility for plant health issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and condition. Many reviewers praise... See more

Quality

Customers had positive experiences with quality, often praising the excellent condition of plants upon... See more

Order

Reviewers mention positive feedback about order. Many customers express satisfaction with the ordering... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and timely... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the friendly, knowledgeable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had to request a replacement Red Rocket crepe myrtle 7'-8' size and was informed after waiting 8 months to order and was told supplier had storm damage and these plants would not be available until... See more

Company replied

Rated 5 out of 5 stars

I try to buy local but after months of going to local nurseries could not find the plants I was wanting. Therefore, mail ordered from Ty Ty Nursery the product I wanted. They patiently advised m... See more

Company replied

Rated 5 out of 5 stars

My dozens of Grapes ordered, plus Lilly bulbs too, are thriving and I'm hopeful they forgive me for this below-zero-winter!! The couple that didn't survive the summer..... nature will do that..... T... See more

Company replied

Rated 5 out of 5 stars

The customer service person I spoke with over the phone was pleasant and highly knowledgeable. My dormant Black Tartarian cherry tree arrived at the proper time this Spring and right now is showing si... See more

Company replied


Company details

  1. Plant Nursery
  2. Garden Center

Written by the company

Ty Ty Nursery is a family-owned, mail-order nursery that has been growing and shipping quality plants to customers nationwide since 1978. Based in Ty Ty, Georgia, we specialize in fruit trees, nut trees, berry plants, grape vines, bamboo, flowering trees, shade trees, and landscaping plants for home gardeners, orchard growers, and landowners across the United States. With nearly five decades of experience, Ty Ty Nursery is known for offering a wide selection of plant varieties, multiple plant sizes to fit any budget, and prices that are often significantly lower than traditional retail nurseries. Our plants are grown with care, inspected for quality, and shipped at the proper time to ensure the best chance of success after planting. As a mail-order–only nursery, we focus on nationwide shipping rather than walk-in retail, allowing us to serve customers in a wide range of climates and growing zones. Every order is backed by our free one-year Plantsurance guarantee and a lifetime true-to-name guarantee, giving customers confidence in every purchase. At Ty Ty Nursery, our goal is simple: provide healthy plants, honest guidance, and dependable service to help every customer grow with success.

Free One-Year Plantsurance Guarantee on Every Plant

Written by the company

Shop with confidence at Ty Ty Nursery. Every tree and plant we sell is backed by our free one-year Plantsurance guarantee, giving you peace of mind and support if a plant doesn’t survive. We stand behind our plants and our customers.
Plantsurance Guarantee – Peace of Mind with Every Order At Ty Ty Nursery, we proudly stand behind the quality of our trees and plants with our free one-year Plantsurance guarantee, included at no additional cost with every purchase. We understand that plants are living products and that success can be influenced by many factors such as weather, soil conditions, planting practices, and regional climate. Our Plantsurance program is designed to give customers confidence and support if a plant does not survive. If a plant fails within one year of delivery, customers may submit a Plantsurance claim for review. Once verified, Ty Ty Nursery issues store credit for the original purchase price of the plant, including any promotional or sale pricing at the time of purchase. This store credit can be used toward future orders of trees, plants, or other nursery products on our website. Plantsurance store credit allows customers the flexibility to reorder the same plant or choose a different variety that may be better suited to their growing conditions. Because shipping live plants involves carrier and handling costs that are incurred regardless of plant survival, shipping fees and taxes are not included in the Plantsurance credit. To ensure fairness and consistency, claims may require photos, growth monitoring, and simple verification steps such as a bark scratch test. This process helps confirm plant viability and ensures that all customers are treated equally under the guarantee. Our Plantsurance guarantee reflects our long-term commitment to customer success, transparency, and trust. By offering a free one-year plant guarantee, Ty Ty Nursery helps customers grow with confidence while maintaining fair pricing and nationwide shipping of live plants.

Our Promise to You

Ty Ty Nursery Is Committed to Customer Satisfaction

Ty Ty Nursery Is Committed to Customer Satisfaction
At Ty Ty Nursery, we focus on delivering dependable quality, fair pricing, and a positive experience with every order. Each plant is backed by our Free 1-Year Plantsurance Guarantee and Lifetime True-to-Name Guarantee, so customers can order with confidence knowing their trees arrive healthy and true to variety. With pricing often significantly lower than many competitors, we work to make fruit trees, nut trees, grape vines, and other plants more accessible to home gardeners and growers nationwide. As a Google Trusted Store, Ty Ty Nursery is committed to transparent service, careful handling, and fast, reliable shipping throughout the growing season.

Contact info

30% Off Spring Black Friday Sale

Use code: BLACK to save 30% Off all plants at Ty Ty Nursery!

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

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Replied to 93% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

great company to do business with

Prompt, friendly and knowledgeable service, quick shipping. Everything just as advertise and included idiot proof instructions in plain language on how to plant my trees. Great experience

15 January 2026
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Reply from Ty Ty Nursery

Thank you for such a fantastic review. We’re thrilled to hear that you experienced prompt, friendly, and knowledgeable customer service along with quick shipping. It’s great to know your trees arrived exactly as advertised and that our easy-to-follow planting instructions helped make the process stress free. At Ty Ty Nursery, we focus on clear communication, healthy high-quality trees, fast delivery, and practical planting guidance so customers can succeed from day one. We truly appreciate your business and are glad you had a great experience with our online plant nursery.

Rated 3 out of 5 stars

Not your usual service !

Bought a very expensive red bud tree a year ago now still waiting for its replacement. It took 3 months with back. And forth communications pictures, all information needed to resolve my problem.I have had better luck with my purchases in the past That is why I will continue to buy from you

15 January 2026
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Reply from Ty Ty Nursery

Thank you for sharing this, and we truly appreciate your continued support and honesty. We’re very sorry that the replacement for your redbud tree has taken longer than expected, and we understand how frustrating the back-and-forth communication must have been. This is not the level of service we aim to provide. If this issue has not yet been resolved, please call us directly at 888-758-2252 so we can review it immediately and make sure it’s taken care of. We value your past positive experiences with Ty Ty Nursery and appreciate the opportunity to make this right.

Rated 2 out of 5 stars

guaranteed to grow or they REPLACE. BULL…

guaranteed to grow or they arereplacements are not real. Only get a credit for the original cost and not for the shipping! Both of the ones I bought last fall died. But ones I bought locally all lived. Does that tell you sojething

16 October 2025
Unprompted review
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Reply from Ty Ty Nursery

We’re sorry to hear about your experience and understand why this was frustrating. We want to clarify how our free one-year Plantsurance guarantee works and address your concerns.

At Ty Ty Nursery, plants that do not survive are covered for the original plant cost, and we issue store credit or replacements in accordance with our published guarantee. Shipping costs are not included because carrier fees are incurred regardless of plant survival, and we already absorb a significant portion of the actual shipping cost to keep rates as low as possible for customers.

Many of our trees are shipped bare root and dormant, especially in the fall. This is standard practice for online nurseries and differs from locally purchased container-grown plants, which often have an easier initial transition. Fall-planted bare-root trees typically focus on root establishment and may not show growth until the following spring, and survival can be affected by winter conditions, soil temperature, drainage, and planting depth.

That said, we absolutely understand your disappointment and appreciate you sharing your feedback. Our intention is never to mislead, and our guarantee is real and applied consistently to all customers. If you would like us to review your specific order again or discuss options moving forward, please contact us directly at customerservice@tytyga.com
or 888-758-2252. We value your input and the opportunity to improve.

Rated 5 out of 5 stars

Great customer service knowledgeable

Great customer service knowledgeable

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your kind review. We’re glad to hear you had a positive experience with our knowledgeable customer service team. At Ty Ty Nursery, providing helpful guidance, expert plant knowledge, and dependable support is always a priority. We truly appreciate you choosing our online plant nursery.

Rated 5 out of 5 stars

Happy with results of planting

Happy with results of planting, have good success.
Severall times I have had to use there replacement warranty and had no problems with replacement.

15 January 2026
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Reply from Ty Ty Nursery

Thank you so much for taking the time to share your experience with us. We’re glad to hear that you’ve had good success with your plantings and that everything has grown as expected. We also appreciate you mentioning our replacement warranty and your positive experiences using it. Standing behind our plants and making things right when needed is very important to us. Thank you for choosing Ty Ty Nursery, and we wish you continued success in your garden.

Rated 1 out of 5 stars

2 cherry trees never started to grow…

2 cherry trees never started to grow after 2 months. They told me to give it another 2 months. I did and still nothing. I'll just go to a more local nursery to get fruit trees next time. Too hard to get these replaced by this company.
Edit. After posting review above, ty ty reached out to me and resolved the issue. They are sending me 2 new trees this spring. Thanks, ty ty.

31 May 2025
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Reply from Ty Ty Nursery

We’re very sorry to hear about your experience and understand how frustrating it is when trees do not show growth as expected. We appreciate your patience in giving the cherry trees additional time, as dormancy can sometimes last longer depending on weather and planting conditions. That said, we have gone ahead and set you up for replacement cherry trees at no additional cost. One of our representatives will be reaching out to you shortly to schedule a shipping date that works best for you. Thank you for bringing this to our attention, and we appreciate the opportunity to make this right for you.

Rated 5 out of 5 stars

Your ship/delivery time is excellent

Your ship/delivery time is excellent

15 January 2026
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Reply from Ty Ty Nursery

Thank you for the great feedback. We’re happy to hear that you were pleased with our shipping and delivery time. Getting plants to our customers quickly and safely is very important to us, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Integrity-Your Promises made were Promises kept"

You lived up to your word and your reputation by replacing 5 Frye muscadines that you sold me 9 mos ago that all died. That makes you my go to nursery. Thank You Jim Guerry

15 January 2026
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Reply from Ty Ty Nursery

Thank you so much, Jim, for taking the time to share your experience. We truly appreciate your patience and are glad we could stand behind our word by replacing your Fry muscadines. Customer satisfaction and honoring our guarantee are very important to us, and it means a lot to hear that we’ve earned your trust as your go-to nursery. Thank you again for choosing Ty Ty Nursery, and we wish you great success with your new vines.

Rated 5 out of 5 stars

Ty Ty knows bamboo

Ty Ty nursery helped me select the best bamboo plant for my needs. Great customer support.

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your kind review. We’re glad to hear that our team was able to help you select the best bamboo plant for your needs and that you had a great experience with our customer support. We truly appreciate your feedback and thank you for choosing Ty Ty Nursery.

Rated 5 out of 5 stars

my new garden go-to

My dozens of Grapes ordered, plus Lilly bulbs too, are thriving and I'm hopeful they forgive me for this below-zero-winter!! The couple that didn't survive the summer..... nature will do that..... Ty Ty was so helpful offering store credit and taking time to educate me what I could have done better for next time (for one thing, plant grapes deeper). No judgement, they just didn't want to see me disappointed.

Counting the days for March to order more of these gorgeous gigantic bulbs!!

14 January 2026
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Reply from Ty Ty Nursery

Thank you so much for sharing this wonderful review. We’re thrilled to hear that your grapes and lily bulbs are thriving, especially after such challenging weather conditions. Nature certainly has its ups and downs, and we’re glad our team could help with guidance and store credit to support you along the way. Our goal is always to educate, encourage, and make sure you feel confident for future success, never judged. We truly appreciate your kind words and can’t wait to help you again when March rolls around. We’ll be ready when you are for more of those gorgeous, gigantic bulbs.

Rated 5 out of 5 stars

Trees arrived on time I’ve had good…

Trees arrived on time I’ve had good luck with them

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your feedback. We’re happy to hear that your trees arrived on time and that you’ve had good luck with them. We truly appreciate you choosing Ty Ty Nursery and wish you continued success with your trees.

Rated 5 out of 5 stars

It was easy to place the order and it…

It was easy to place the order and it was quickly delivered.

14 January 2026
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that placing your order was easy and that your plants were delivered quickly. At Ty Ty Nursery, we work hard to provide a smooth online ordering experience, fast shipping, and healthy, high-quality plants. We truly appreciate you choosing our online nursery for your trees and plants and look forward to serving you again.

Rated 5 out of 5 stars

TyTy repetitively out performs competitors.

Upheld their one year warranty. Prompt response from customer service. Quick turn around time. Very direct and informative messages. I have a small farm and have ordered from multiple online vendors, tyty is my favorite by far.

14 January 2026
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Reply from Ty Ty Nursery

Thank you for sharing such a detailed review. We’re glad to hear that we upheld our one-year plant warranty and that our customer service team provided prompt, direct, and informative support with a quick turnaround time. As an online plant nursery serving growers nationwide, it means a great deal to us to be your favorite nursery, especially as a small farm owner who has experience with multiple vendors. We truly appreciate your trust in Ty Ty Nursery and look forward to continuing to support your farm with healthy, high-quality plants and dependable service.

Rated 5 out of 5 stars

I love all the trees I ordered

I love all the trees I ordered! Very healthy!!

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your great review. We’re so happy to hear that you love all the trees you ordered and that they arrived healthy and in excellent condition. Providing high-quality, healthy trees with fast shipping and dependable customer service is our top priority at Ty Ty Nursery. We truly appreciate you choosing our online nursery and look forward to helping you with more trees and plants in the future.

Rated 5 out of 5 stars

Great prices and service for delayed delivery

The ordering process was easy and the prices were very competitive. I send an e-mail requesting a delay in the delivery and my request was fully honored upon a prompt reply from TyTy nursery.

15 December 2025
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your thoughtful review. We’re glad to hear that the ordering process was easy, our prices were competitive, and that our customer service team was able to promptly honor your delivery delay request. Providing flexible shipping options, fast communication, and reliable service is a big part of what we strive for at Ty Ty Nursery. We truly appreciate you choosing our online plant nursery and look forward to serving you again.

Rated 5 out of 5 stars

Good trees

Trees seem to be in good health. I can wait until spring to see the leaves come out.

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear that your trees arrived in good health. Many fruit trees and ornamental trees are shipped while dormant, so waiting until spring for new leaf growth is completely normal. We appreciate your patience and thank you for choosing Ty Ty Nursery as your trusted online plant nursery. We look forward to seeing your trees thrive as the growing season begins.

Rated 5 out of 5 stars

Ty Ty is the trusted plant and tree nursery!

I’ve always received great plants and trees from Ty Ty Nursery. They stand behind their work, and in the rare instance that the tree doesn’t survive I’ve always received a replacement. I trust Ty Ty. Duane Olberding

14 January 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you, Duane, for taking the time to share your experience. We’re grateful for your continued trust in Ty Ty Nursery and are glad to hear that you’ve consistently received healthy plants and trees. Standing behind our plants with a dependable one-year replacement warranty and responsive customer service is very important to us. We truly appreciate your loyalty and recommendation, and we look forward to continuing to serve you as your trusted online nursery for trees and plants.

Rated 5 out of 5 stars

The plant is being shipped as…

The plant is being shipped as requested, which is appreciated. I have not yet received the plant so will await its arrival before completing my review

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your feedback. We appreciate you letting us know and are glad the plant is being shipped as requested. Our records show that your most recent order with Ty Ty Nursery was completed in February of 2025. If you did not receive the two pawpaw trees from that order, please contact our customer service team so we can look into this for you. You can email us at customerservice@tytyga.com
or call us at 888-758-2252, and one of our representatives will be happy to assist.

Rated 2 out of 5 stars

I paid $70 for a 4-5 ft Mulbury tree

I paid $70 for a 4-5 ft Mulbury tree, and it was more like a skinny twig.

15 January 2026
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Reply from Ty Ty Nursery

Thank you for bringing this to our attention. We’re sorry to hear about your concern regarding the mulberry tree size. After reviewing our records, we currently see three orders under your information: one for peach, nectarine, and pear trees, and another order for cherry trees. We do not see an order for a 4–5 ft mulberry tree, so it may have been placed under a different email address. Please contact our customer service team at customerservice@tytyga.com
or call 888-758-2252, and one of our representatives will be happy to review your account and issue a size adjustment refund if applicable.

Rated 5 out of 5 stars

Always packaged perfectly

Always packaged perfectly, and quality trees!!!

15 January 2026
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Reply from Ty Ty Nursery

Thank you for your great review. We’re happy to hear that your trees are always packaged carefully and arrive in excellent condition. At Ty Ty Nursery, we take pride in secure packaging, healthy, high-quality trees, and dependable shipping from our online nursery. We truly appreciate your continued support and look forward to serving you again.

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