Tyre Pros Reviews 

Booked car for MOT, they detected an issue and quoted me around £250 for repair. I agreed to repair. The next day they phoned to tell me the repair will be over £350; no apologies for misquoting, no explanation, nothing. Upon collecting (to take elsewhere to fix - and by the way, for even less that these have initially quoted), they told me that I need to rebook for MOT once car is repaired and that I would need to pay the fee again. They tried to scare me by stressing how few working days I have to get this arranged. Obviously I am not ever going back to those dudes. First and most certainly the last time i had any dealings with them.

The Bury St Edmunds branch is really good. Reasonable prices and quick and friendly service from Chris, Flynn and the team. Highly recommend them. Been a happy customer there for 20 years. But need a free coffee machine and some other refreshments please.

So a gem of a car was booked in for 5 new tyres and an MOT, 16 Jan 2024. Approximately £650 worth of work!
However the staff at Stevenage were so rude and judgemental, especially one member of the team, that I left without having the car touched and screamed as I left I was so furious.
Fortunately there were witnesses, however, no one apologised, or offered to intervene, which is actually much worse!
I had already explained to them why the car was not with me at 14.50. It was actually an hr and 10 minutes before the rude idiot, had originally booked the car in for, he changed it to 15.00 hrs based on the managers advice.
Had he actually been polite, I was aking for advice how to get the car there, as I had just come out of Lister hospital, and I had lost my phone!
Btw I am a postie in Stevenage and prior to that, a nurse for 30 years, so good luck with your future business.
Females or vulnerable people steer clear of Tyre Pros Stevenage High Street.
Also on the premises, I was also almost run over outside the shop, just before entering the reception area.
I had to get up against a wall, that was either by a member of staff or a customer, and the staff just watched!
Perhaps I should seek legal advice.

I know the date this occurred, as it was the 22nd anniversary of our brothers death. RIP Nige xx

Lovely Stuart of Quick Response Tyres, Welwyn is having my business, thanx Stuart!

£70 for front tracking only!!!
How do you arrive at this for a 10 min adj of track rod ends?
Second time taken back and its still not tracked correctly
First time wheel was to the left and towing to left, now u have to hold wheel slightly to right to go forwards and veers to left when you let go of steering wheel
Blaming New expensive tyres which maybe the cause!!!!
Tyre pressures also confirmed as spot on

Tyre Pros Bordon really went out of their way to help us with a punctured tyre this evening. Such a helpful service. Would highly recommend and would definitely call them first next time we need new tyres. Thank you so much!

Went to tyre pro, Cheltenham, this morning (sunday). Arrived 10am with no appointment. Had a slow puncture which I thought was caused by a screw that was embedded in the tyre. Turned out not to be caused by that. Lady said she could repair it which she did nd no charge. Amazing service,very polite, prompt. Would high recommend and will definitely return for any future issues for both me and my 4 car family.

Lost 2 full days for seemily 1-2 hour appointments, repeatedly told parts on order but seems this was not the case, took 16 days to resolve smallest of issues & 4 occasions of 'we will ring you'.

Lastly, I now need to redo my MOT (at my expense) as the 10 day window for a retest has passed

Nice guys, but service akin to useless as I still have not successfully got a MOT (the reason for my visit).

Suggest you book anywhere else, irrespective of the drive time.

Went in for a puncture repair and sat for over an hour and they hadn’t even looked at it . I was told there was no where else in watton Norfolk who did tyre repairs. Phoned fresh motors 1/2 mile up the road and they said they could do it straight away . Cost an extra 25p but worth it as a far better company. Better waiting area , comfortable, quite and friendly. Won’t use tyre pros again , not the first thing me I’ve had to sit around for a long time. I was also told by one of the managers to speak to him for a price on tyres and he would do a deal cheaper than buying them online so I went in and he wanted £20 more per tyre

My friend Angie put her car and misguided trust in Clapham Road Lowestoft, for a front near side brake problem. They have had her car for three months now, each time she called them they gave excuse after excuse, promising to phone her back, but never did. The latest excuse was that it needed a new ABS pump, but were having trouble getting one, but promised again to call her back, and never did.
As time went on and her calls were met again with Trouble finding the part. Her brother then went online and got the part delivered within three days, which was then given to the “garage” who promised again that the car would be ready within a week and they would phone her with their progress …..to date no call AGAIN!!!!

Excellent customer service by the staff at Bromsgrove. It’s the second time I’ve been there to have a tyre fitted and they also carried out a vehicle health check. Would definitely recommend this branch.

Booked a tyre replacement for a time slot and paid online. Turned up to be told they can’t do it as they don’t have time. Had to call service centre who refunded but takes 3-5 working days.
Waste of time. Go elsewhere

Great service again from Darren at tyre pros with all work carried out very professionally and my car left clean and tidy. I will be back as and when next service interval and tyres need addressing. Many thanks from a very happy customer who appreciates your professionalism and the care given for my car.

I needed the tyre pressure to be checked and George at Tyrepros in Guildford was really helpful. He checked all the tyre pressures, adjusted them and then stored them on the car's vehicle settings. I've bought tyres from this branch before but the assistance provided today was complementary - it's great when the ongoing customer service is excellent and that's why I will use them again and recommend them.

The Hemel Hempstead branch on Two Waters Road could not have been more helpful in the not so simply process of changing some rounded wheel nuts on my Fiesta. Thank you!

Poor pre Christmas experience, sent here via quick fit who were fully booked for puncture repair. On arrival one car in garage no signs of being super busy. Explained difficulty of situation being a local NHS worker & need to get car back on road asap. Rude dismissive & told nothing could be done. Really sad 😞 local business that clearly didn’t want to give us their business or even go any way in trying to help. In the end had to drive car to
Quick fit ormskirk who thankfully went above & beyond to help.

My car had a brake light go out on the 23rd December so I popped into the Holt, North Norfolk branch to see if they could help. I was advised by the front of house guy who I believe was called Wayne that they were fully booked for the day but to pop back at 4:30pm. I did so and they not only replaced the bulb but checked my Tyre pressure and reset the warning light on that for me as well. Wayne mentioned as he prepared my invoice that it had been manically busy all day and his lunch was still in his car, this was at gone 5pm. Amazing customer service, I was dealt with extremely politely and courteously even though I image they felt I was a typical helpless female, they did not make me feel that way. Definitely worthy of a 5 star review.

It was Christmas Eve Eve afternoon, and I got a puncture - all the garages Green flag called & my usual garage were closing early for the Christmas break - leaving me potentially stranded without a car until new year (car has no spare of course,) Called Tyre pros Tonbridge who waited for my pickup truck after they officially closed, and fitted my tyres at a good price too. Thank you Tom. What a complete star. Just don’t offer him a mince pie as he doesn’t like them.

Always so busy as always such good service at Norwich Canary Way

Great friendly service and no charge. So good to know that there are good people out there!