The ability to customize the product is fantastic. Communication leading up to delivery was great, and the delivery itself went smoothly. Assembling the cabinet was no problem, I’ve rarely had such a... See more
Company replied
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The wardrobe installation service we received today was excellent. The delivery was on time, and the quality of the product is even better than we expected. The workers were very kind, with a great po... See more
I had wanted to buy a Tylko shelf for quite some time but had hesitated due to the cost, however after pulling the trigger I couldn't be happier. It fully lives up to the quality I hoped for and was e... See more
Company replied
Smooth process but a disappointment to learn that the 2-3 weeks the website referred to was only production - not delivery which was just as long / longer. I thought I was ordering something that was... See more
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Company details
About Tylko
Written by the company
Tylko makes furniture that fits for people that don't. Using a simple online configurator, anyone can customise perfect-fit furniture in just a few clicks – no matter their taste or space. Choose the size, design details and more, and join the 250,000+ (and counting) happy customers who have found their perfect fit. With sustainable on-demand production, premium materials and hardware, and a range of on-trend colours and finishes, Tylko puts feel-good, look-good (and last forever) storage furniture at everyone's fingertips.
Tylko stellt perfekt passende Möbel für Menschen her, die aus der Masse hervorstechen. Mit dem einfachen Online-Konfigurator kann jede Person mit nur wenigen Klicks für jeden Raum und jeden Einrichtungsstil Möbel nach Maß entwerfen. Wähle die Größe, die Design-Details und mehr und schließe dich den bereits mehr als 250,000 zufriedenen Kunden an, die ihr perfektes Match gefunden haben. Mit seiner nachhaltigen Produktion auf Bestellung, den Premium-Materialien und -Beschlägen sowie der großen Auswahl an trendigen Farben und Finishes macht Tylko wunderschöne, langlebige und nachhaltige Aufbewahrungsmöbel für alle möglich.
Contact info
4.4
Excellent
6K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Smooth Process
Very positive experience from start to finish. The configurator on the website was easy to use and allowed lots of flexibility in creating the shelving we wanted. Ordering was easy, with excellent levels of communication about lead times. Shelving was delivered on time by two guys who installed it efficiently and then left taking all the packaging with them. Shelving looks exactly like it looked in the configurator. Very, very happy with this company.
3 December 2025
Unprompted review
Reply from Tylko
Hello Andrew! Thank you so much for your wonderful review! We are thrilled to hear that you had a very positive experience from start to finish. Providing a flexible and intuitive configurator is key to our mission, and we are glad it helped you design the exact shelving you envisioned. It is also fantastic to know that our communication met your expectations and that our delivery and assembly team provided such efficient and professional service. We take great pride in ensuring that the final product looks exactly as promised during the design phase. Thank you for choosing Tylko and for your kind recommendation!
Thank you very much for the high…
Thank you very much for the high quality of the furniture and the good service of Tylko. One part of my cabinet was broken, when I took it outof the box. So I have made fotos and sent them Tylko and I've got it a new in a short time without problems.
19 December 2025
Unprompted review
Reply from Tylko
Hello Renate! Thank you very much for your kind review and for sharing your experience. We are happy to hear that you are pleased with the high quality of your new furniture. While we always strive to ensure every piece arrives in perfect condition, we sincerely apologize that one part was damaged during transit. We are glad that our Customer Service team was able to resolve this quickly and provide a replacement part without any hassle. Thank you for your trust in Tylko, and we hope you enjoy your new cabinet for many years to come!
Very nice delivery guy
Very nice delivery, helpful and very kind. All the best for the new year.
19 December 2025
Unprompted review
Reply from Tylko
Hello Pauline! Thank you so much for your kind words. We are delighted to hear that you had such a positive experience with our delivery team and that they were helpful and kind. Thank you for your trust, and we wish you all the very best for the New Year as well! May it be filled with joy and beautiful moments in your newly furnished space.
Reply from Tylko
Hello Camiel! Thank you so much for your kind review. We’re really thrilled to hear that you found our customer service helpful and thorough during the customization process. That’s exactly the kind of support we love to provide!
Reply from Tylko
Hello Saverio! We’re glad to hear that you enjoyed creating your furniture design using our configurator. Thank you for the positive feedback!
Really good website and UX design
16 December 2025
Reply from Tylko
Hello Vasco! Thank you so much for your kind review. We’re really thrilled to hear that you love the website and UX design. That’s exactly the smooth and enjoyable experience we’re aiming for!
Pawel is the best
Pawel was the best. He helped carrying a very big bookcase at the third floor with no lift all by himself. He was kind, respectful and available. Highly recommended working with him.
30 October 2025
Unprompted review
Reply from Tylko
Hello Antonino! Thank you for the positive feedback. We’re glad to hear that you’re pleased with the delivery experience. Enjoy your new furniture!
Great to be able to do your own design
Great to be able to do your own design. Good information about the estimated time of delivery, and a systematic approach to communication if I have questions. Great!
11 December 2025
Reply from Tylko
Hello Heidi! We’re glad to hear that you enjoy having the option to create your own design using our configurator. Thank you for the positive feedback!
Beautiful products!
11 December 2025
Reply from Tylko
Hello Andreas! We’re glad to hear that you enjoy the products we offer and their customization options. Thank you for the positive feedback!
Excellent service
An excellent service - in chat and mail to help me with a configuration to match my needs for vinyl storage and stereo bench
10 December 2025
Reply from Tylko
Hello Endre! Thank you so much for your wonderful review. We’re absolutely thrilled that our chat and email support could help you create the perfect configuration for vinyl storage and a stereo bench.
I would HIGHLY recommend this company
I would HIGHLY recommend this company. I live in the UK and was dubious, at first, about ordering from Poland. I sent for two samples and realised, even from that experience, I was dealing with a first rate company. I then went ahead and ordered a low bookcase, everything about the ordering process was easy. Communication was excellent, with regular updates and a delivery ahead of time. The delivery man came from Poland; his van absolutely full of Tylko boxes. Obviously I am not the only one in the UK who was tempted by their wares.
My husband built the bookcase- it went together beautifully but I don't think that I could have done it. The pieces did require a bit of brute force to hammer into place. We used a rubber mallet, which was ideal. I was SO pleased with the finish look-very good quality.
20 November 2025
Unprompted review
Reply from Tylko
Hello Sally! Thank you so much for this absolutely wonderful and comprehensive review! We are truly delighted to read about your entire Tylko journey, from requesting samples to the final assembly of your low bookcase. We also appreciate the feedback regarding the assembly—it's great to know that using a rubber mallet made the process smoother for your husband, resulting in the beautiful, high-quality finish you expected.
Customer service is really good
8 December 2025
Unprompted review
Reply from Tylko
Hello! Thank you for your review. We are so glad to hear that you had a great experience with our Customer Service team. We appreciate you taking the time to share your feedback.
Not worth the price
Not worth the price! The quality equates Ikea (if not worse), and the assembling experience is horrible. The pieces don't fit perfectly and they align awkwardly. The finished product doesn't have that more "high end look" that appears in the photos. It's just overpriced Ikea, and harder to assemble.
12 December 2025
Unprompted review
Reply from Tylko
Hello Emanuele! Thank you for taking the time to share your honest feedback, although we are truly sorry to hear that your experience. To address this situation directly, our Customer Support Team has already sent you a dedicated email (please check your inbox and possibly your spam folder) to gather more details about the specific fitting issues and to propose a clear resolution. We are committed to ensuring you are fully satisfied with your Tylko piece. We look forward to resolving this for you privately.
Great material & finishing
Great material & finishing, worth the wait and the assemble was done perfectly!
12 December 2025
Unprompted review
Reply from Tylko
Hello André! Thank you so much for this fantastic feedback. We are absolutely thrilled that you are satisfied with the great material quality and the superb finishing of your Tylko furniture. Enjoy your beautifully finished Tylko piece!
Incredible experience - highly recommend
I was looking for a specific piece of furniture to fit in to my limited space but also had that wow factor. Someone recommended Tylko so I went online and was thrilled to find that as well as designing the piece I wanted I could also choose the size. I was looking for something with a depth of 32cm but also a specific length and colour. I managed to get exactly what I wanted. The communication was excellent and I ordered the assembly service too. On the day of delivery, the guys who assembled it were outstanding. Took all the packaging away and located it exactly where I wanted. I am over the moon with my purchase, it has exceeded my expectations and I couldn’t be happier with the whole process. Would highly recommend this company if you want something unique, modern and which gives you multiple design combinations. Thank you Tylko - you’ve made me a very happy customer 😊
8 December 2025
Unprompted review
Reply from Tylko
Hello Barbara! Wow, thank you so much for this truly wonderful and detailed review. We are delighted that our digital design tools allowed you to create the unique, modern piece that fits perfectly your limited space. It is also fantastic to hear that both our communication and our dedicated Assembly Service exceeded your expectations, ensuring a seamless experience where our team took care of everything, including packaging removal.
Super service
Super service! Two super friendly Tylko guys, who came to deliver all 19 boxes, helped me take them everything to the fourth floor (no elevator). They kept smiling despite the sweat it took to bring everything up.
11 December 2025
Unprompted review
Reply from Tylko
Hello Dennis! Thank you so much for this fantastic review. We’re absolutely thrilled to hear that our two delivery guys made such a great impression. We’ll definitely pass on your huge thanks to them. Enjoy your new furniture!
Very happy about my purchase
Very happy about my purchase, easy to assemble. Highly recommend!
28 June 2025
Reply from Tylko
Hello Anita! Thank you so much for your wonderful review. We’re absolutely thrilled that you’re very happy with your purchase and found it easy to assemble.
Product arrived on time
Product arrived on time. Coordination with delivery service easy. No issues.
13 September 2025
Reply from Tylko
Hello Patrick! Thank you so much for your kind review. We’re really happy to hear that everything arrived on time, coordination was easy, and you had no issues at all.
Reply from Tylko
Hello Marieke! Thank you so much for your lovely review. We’re delighted to hear you found our service personal and timely. That really means a lot to us!
Friendly service and put together…
Friendly service and put together quickly and well
9 December 2025
Unprompted review
Reply from Tylko
Hello Thom! Thank you so much for your kind review. We’re really happy to hear that the service was friendly and that everything was put together quickly and well.
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