Two Skies ScotlandReviews 

420
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality and craftsmanship of the jewelry, often describing pieces as beautiful, unique, and stunning. Many appreciate the wide selection of Scottish stones and pearls, with items frequently exceeding expectations and drawing admiration. The delivery service is consistently highlighted as fast and efficient, with many people receiving their orders much sooner than anticipated, even for international shipments. Reviewers also commend the excellent customer service, noting the helpful and friendly staff who respond quickly and clearly to inquiries. However, some people were dissatisfied with the lack of detailed color descriptions for stones and the absence of rose gold offerings. A few other people also felt that some stones could have had more polish and one mentioned a printer issue preventing a gift note from being included.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the beautiful, unique, and high-quality... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the beautiful craftsmanship and unique... See more

Delivery service

Consumers are highly satisfied with the delivery service, frequently praising its speed and efficiency, with... See more

Service

Reviewers consistently express satisfaction with the service, describing it as excellent and brilliant.... See more

Order

Users describe positive interactions with order, with many expressing excitement about receiving their items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I knew I wanted a piece of jewelry for my 20th anniversary/first trip to Scotland & I knew I wanted a local artist, so I put Two Skies on my list of places to check out. Was delighted with the Edinbur... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this shop highly enough. No-where else will you find hand panned Scottish Gold and genuinely very rare Scottish Gemstones. Combine this with unique designs and outstanding customer... See more

Company replied

Rated 5 out of 5 stars

blind friendly site. I would like more detailed colour descriptions written because I cannot see the colours of stones. I anticipate my gneiss purchases earrings and celtic knot pendant. I look forwar... See more

Company replied

Rated 5 out of 5 stars

Best shop ever 🤗 so happy to have found. Large selection of beautiful stones and jewellery. Customer service mega, super nice and helpful. So far only bought online, hope very much to visit the shop... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

We're a very small family run Scottish jewellery business - headed up by serial adventurer Adam, who has travelled the world extensively in his quest for sustainable and ethically sourced gemstones for use in our jewellery. If you're local to Edinburgh, check out our fantastical wee gem of a shop on the Royal Mile at 5 High Street, Edinburgh.


Contact info

4.9

Excellent

TrustScore 5 out of 5

420 reviews

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1-star

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4.9

All reviews

(420)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Magical

Unique, hand made, amazing quality, quick delivery. The ring I bought is absolutely magical, thank you!!!

1 November 2024
Two Skies Scotland logo

Reply from Two Skies Scotland

We are so glad you love your ring. Thank you for the great review

Rated 5 out of 5 stars

Great customer service

Great customer service. Above and beyond for sure .

24 October 2024
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Reply from Two Skies Scotland

We are so glad to have helped and that you are happy. Thank you for your review.

Rated 5 out of 5 stars

Celtic elegance.

Great products, great designs, great value - my go to store for stylish affordable jewellery.
Highly recommended.

19 October 2024
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Reply from Two Skies Scotland

Thank you for your review Laura and your support of Two Skies, it means so much to us

Rated 5 out of 5 stars

Excellent product and value

Excellent product and value. Fast shipping to the US. Very friendly and responsive.

24 October 2024
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Reply from Two Skies Scotland

We are glad you are happy with our products and service. Thank you for your review, we really do appreciate it.

Rated 5 out of 5 stars

Cute packaging

My necklace arrived timely and was packaged well. I liked the tartan lining of the box, it was a nice touch, and the paperwork on the Royal Mile cobblestone. I had hoped to visit the store in person but ran out of time in Edinburgh but was happy I could order the necklace online.

23 October 2024
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Reply from Two Skies Scotland

Thank you for your review Tammi, we hope you can visit Edinburgh again one day and get a chance to pop in to the shop. We put a lot of effort in to our packaging and we are so pleased to hear you loved it so much. Thank you

Rated 5 out of 5 stars

Perfect Gift …Found this site by ac online so…

Found this site by accident online so was very apprehensive using them … but … am so pleased I did..
Absolutely beautiful I couldn’t be more pleased with what I ordered..
Quick to deliver and beautifully packaged with a personalised hand written note .. it’s funny how those little things matter so much , especially in a day of self service and little interaction when buying products today …

Would definitely recommend this company …..

24 October 2024
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Reply from Two Skies Scotland

Thank you for the review Lisa. We are so happy that you found us and you come back soon :)

Rated 5 out of 5 stars

Phenomenal

Phenomenal

I was very happy with the smooth service and communication. I can't wait to see the ring once it arrives :)

8 October 2024
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Reply from Two Skies Scotland

It has been an absolute pleasure helping you through this purchase Erika. Thank you so much for your review.

Rated 5 out of 5 stars

My husband bought this for our…

My husband bought this for our anniversary What a beautiful gift excellent quality will buy again

14 October 2024
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Reply from Two Skies Scotland

Thank you for your review. We are so happy that your husband was able to find something with us for such a special occasion

Rated 5 out of 5 stars

Unique, authentic and powerful stones ✨️

Gorgeous pieces as always from the Two Skies team with a lovely personal note from Gem Hunter Adam himself. There's nothing like Two Skies jewellery it is completely unique and authentic. Speedy shipping, even to the Scottish Western Isles. Online images just can't do this jewellery justice - I was stunned by the stones when they arrived 😍 Many thanks team! I love your work ❤ wishing the business every success into the future 🙏🏻 ✨️

13 October 2024
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Reply from Two Skies Scotland

Thank you for your very kind words Louise. We are so happy you love your jewellery. By far one of our best reviews

Rated 5 out of 5 stars

Unique ring

Very unique ring. I bought it because it is unique to Scotland. Ring was sized perfectly. Very pleased!

9 October 2024
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Reply from Two Skies Scotland

Thank you so much for your review Patricia and we are so glad to hear that you love your ring.

Rated 5 out of 5 stars

Just great

Just great! :-)

3 October 2024
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Reply from Two Skies Scotland

Thank you so much for your review Monika

Rated 5 out of 5 stars

Great product and delivery service.

Simple ordering process, fast delivery and good communication from point of order to delivery.
Ring was beautiful.

15 September 2024
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Reply from Two Skies Scotland

Thank you for your review Iain. It was a pleasure and we are happy to hear you love the ring.

Rated 5 out of 5 stars

Two Skies - An amazing store!

Two Skies is an amazing store on The Royal Mile. They are knowledgeable, answered all my questions on the history of the stones & their packaging with stone/gem information is wonderful. They go above & beyond ensuring you are happy & excited about your beautiful purchase. For me the historical value & story behind the piece is priceless. I'll cherish it always & hoping my friends I bought for will cherish them as well. Thank you Adam & Two Skies!

18 September 2024
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Reply from Two Skies Scotland

Thank you so much for your kind review. Our shop staff will be over the moon with another happy customer who has visited our wee Edinburgh shop

Rated 5 out of 5 stars

I LOVE My gorgeous beautiful ring

I LOVE My gorgeous beautiful ring. It is breath taking. It is more than I ever expected. The photos do not do it justice. It shipped quickly and arrived with no problems. I am now thinking of something for my daughter. Thank you so much.

23 September 2024
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Reply from Two Skies Scotland

Ava it was a pleasure to send the ring to you and we are so happy you love it. Thank you for your wonderful review and we look forward to serving you again

Rated 5 out of 5 stars

Second purchase and delighted again!

This was my second purchase from two skies and I was delighted again. Beautiful jewellery, very well made and I loved that they other had been to the mining location for the peridot used in my pendant

13 September 2024
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Reply from Two Skies Scotland

Thank you for your review Bonita. We are happy that you love the jewellery and the story behind it

Rated 5 out of 5 stars

Great products

Great products. Fast delivery. Have been to the shop in Edinburgh aswell. Friendly staff. Very happy all round

13 September 2024
Unprompted review
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Reply from Two Skies Scotland

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with your purchase.

Rated 5 out of 5 stars

Super loyal to loyal customers!

I've bought from Adam @ TwoSkies for probably 20+ years, since he used to personally have a stall at festivals such as Glastonbury. First time I set eyes on his unique jewelery I was hooked, but then when I heard his stories about how he sourced and made the items it made me a customer for life.
A recent support request was dealt with quickly and fully, with TwoSkies demonstrating loyalty goes both ways.

10 September 2024
Unprompted review
Two Skies Scotland logo

Reply from Two Skies Scotland

Thank you so much for your kind words Jim! Your review truly made our day, and we’re thrilled to hear that you had such a positive experience with us. It’s wonderful to know that our products and service have met your expectations all these years. We’re so grateful to have customers like you, and your support means the world to us.

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