Two Skies ScotlandReviews 

420
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality and craftsmanship of the jewelry, often describing pieces as beautiful, unique, and stunning. Many appreciate the wide selection of Scottish stones and pearls, with items frequently exceeding expectations and drawing admiration. The delivery service is consistently highlighted as fast and efficient, with many people receiving their orders much sooner than anticipated, even for international shipments. Reviewers also commend the excellent customer service, noting the helpful and friendly staff who respond quickly and clearly to inquiries. However, some people were dissatisfied with the lack of detailed color descriptions for stones and the absence of rose gold offerings. A few other people also felt that some stones could have had more polish and one mentioned a printer issue preventing a gift note from being included.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the beautiful, unique, and high-quality... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the beautiful craftsmanship and unique... See more

Delivery service

Consumers are highly satisfied with the delivery service, frequently praising its speed and efficiency, with... See more

Service

Reviewers consistently express satisfaction with the service, describing it as excellent and brilliant.... See more

Order

Users describe positive interactions with order, with many expressing excitement about receiving their items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I knew I wanted a piece of jewelry for my 20th anniversary/first trip to Scotland & I knew I wanted a local artist, so I put Two Skies on my list of places to check out. Was delighted with the Edinbur... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this shop highly enough. No-where else will you find hand panned Scottish Gold and genuinely very rare Scottish Gemstones. Combine this with unique designs and outstanding customer... See more

Company replied

Rated 5 out of 5 stars

blind friendly site. I would like more detailed colour descriptions written because I cannot see the colours of stones. I anticipate my gneiss purchases earrings and celtic knot pendant. I look forwar... See more

Company replied

Rated 5 out of 5 stars

Best shop ever 🤗 so happy to have found. Large selection of beautiful stones and jewellery. Customer service mega, super nice and helpful. So far only bought online, hope very much to visit the shop... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

We're a very small family run Scottish jewellery business - headed up by serial adventurer Adam, who has travelled the world extensively in his quest for sustainable and ethically sourced gemstones for use in our jewellery. If you're local to Edinburgh, check out our fantastical wee gem of a shop on the Royal Mile at 5 High Street, Edinburgh.


Contact info

4.9

Excellent

TrustScore 5 out of 5

420 reviews

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4.9

All reviews

(420)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

I had lost a stone from an earing and contacted them for help. They were quick and very helpful in their reply, helping me obtain a replacement ( which was just right) and providing advice on replacing the stone. Great service from Angel.

26 January 2024
Unprompted review
Two Skies Scotland logo

Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a review - we were happy we were able to help on this occasion! :)

Rated 5 out of 5 stars

Meteorite Pendant

Saw item on the web. Really nice looking pendant that caught my eye. Had to have it. It was very nicely done.

22 January 2024
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Reply from Two Skies Scotland

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

The pendant is absolutely beautiful

The pendant is absolutely beautiful! It looks just like the picture, and I am proud to wear it. Thank you very much to TwoSkies. Seller totally recommended.

23 January 2024
Unprompted review
Two Skies Scotland logo

Reply from Two Skies Scotland

Hello, thank you for taking the time to leave us a review. We're so glad you are happy with your pendant!

Rated 5 out of 5 stars

I received my beautiful Scottish agate…

I received my beautiful Scottish agate ring today. It’s perfect! It was super well packed for international transit to my home. Communication was perfect. I loved the Royal Mile store, but it’s too far from my home in California. The website was easy to navigate and I’ll be shopping on this site again. Thank you! I love my purchase.

22 January 2024
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Reply from Two Skies Scotland

Hello, thank you for your kind words, we really do appreciate it. We are glad you are happy with your ring and that you found our website easy to use.

Rated 5 out of 5 stars

This company makes lovely jewellery

This company makes lovely jewellery. My ring arrived very quickly after payment and was beautifully packaged. I would not hesitate to buy from them again!

24 January 2024
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Reply from Two Skies Scotland

Hello, thank you for leaving us a review, we really do appreciate it. We are so glad you are happy with your ring and it arrived safe and sound.

Rated 5 out of 5 stars

Fantastic

Fantastic. The jewellery is fabulous. I was contacted due to a delay because of weather. But when item arrived I recieved an extra gift because of the delay. I will definitely be using them again

22 January 2024
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Reply from Two Skies Scotland

Thank you so much for your lovely review, despite having a delay with your order being sent out - we so much appreciate your kind understanding!

Rated 5 out of 5 stars

Always a pleasure ..

Always a pleasure ... be it online or in the store in Edinburgh!

15 January 2024
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Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a review! :)

Rated 5 out of 5 stars

Two Skies had seen a error in my order

Two Skies had seen a error in my order, rather than send something I wouldn't be happy with, they wrote to me and corrected my order so that I have exactly what I was looking for.
Love my purchase, great help from Two Skies and swift and secure delivery. Thankyou Two Skies.

12 January 2024
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Reply from Two Skies Scotland

Thank you so much for your kind feedback - we are just happy you are 100% happy with your jewellery! :)

Rated 5 out of 5 stars

Excellent service necklace very well…

Excellent service necklace very well received by my wife. I’m already planning to buy again for anniversary in march. Thanks John Jarrett

3 January 2024
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Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a lovely review - we look forward to seeing you again! :)

Rated 5 out of 5 stars

Received on time

Received on time. Item as described.

27 November 2023
Two Skies Scotland logo

Reply from Two Skies Scotland

We're glad your transaction went smoothly - thank you for taking the time to leave us a review! :)

Rated 5 out of 5 stars

Everythings fine:)

Everythings fine:)! Thank you

22 November 2023
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Reply from Two Skies Scotland

Thank you so much for letting us know and taking the time to leave us a review! :)

Rated 5 out of 5 stars

Burn Anne agate necklace

Quick delivery exactly as stated. Nicely packaged with good explanations.

And extra special as it is a Burn Anne agate and we live overlooking Burn Anne.

Thank you.

12 December 2023
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Reply from Two Skies Scotland

Thank you very much for taking the time to leave us a great review! :)

Rated 5 out of 5 stars

Marble Studs Are Just As Advertised

Just as illustrated. Beautifully made, subtle and stylish. Really happy with them. Packaging and delivery were excellent.

15 December 2023
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Reply from Two Skies Scotland

We're so pleased you are happy with the studs - thank you for taking the time to leave us a review! :)

Rated 5 out of 5 stars

My Thistle necklace arrived today

My Thistle necklace arrived today. Yay! I also got a free green marble stone. 💜❤️

29 November 2023
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Reply from Two Skies Scotland

We're so pleased it arrived in time for the holidays - thank you so much for taking the time to leave us a review! :)

Rated 5 out of 5 stars

A beautiful piece of Scotland at your fingertips!

I love Two Skies ever since my daughter and I purchased from their Edinburgh store last year. She still wears the ring she choose from there and for her birthday this year, I picked a beautiful pendant. It was a seamless ordering process and the pendant arrived in a timely manner and with lots of useful little information cards explaining the stone used. You can always find something new there which makes each look at their offerings exciting and new. You can order with confidence!

1 December 2023
Unprompted review
Two Skies Scotland logo

Reply from Two Skies Scotland

Thank you so much for taking the time to leave us a wonderful review!

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