Turtle Mortgages Reviews 

84
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and proactive in guiding first-time buyers smoothly through the entire complex mortgage process. The overall service is consistently described as professional, transparent and efficient, successfully turning what could otherwise be a very stressful situation into a seamless journey. Some reviewers were happy with the intuitive digital onboarding systems and the valuable assistance provided regarding additional insurance options. Furthermore, consumers deeply appreciate the continuous communication, reassurance, and reliable advice offered by the team long after the initial arrangements are finalized. People also noted brokers went above and beyond to find the best deals.

What people talk about most

Staff

Users describe profound satisfaction and delight when working with the staff, frequently highlighting their... See more

Service

Customers had great appreciation for the service, expressing strong satisfaction with the seamless and... See more

Customer service

Reviewers highlight deep satisfaction with customer service, consistently praising responsive agents who... See more

User experience

People report positive experiences with user experience, highlighting smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Turtle Mortgages provided us with an outstanding service and walked us through every step of our re-mortgage. Being self employed, running a limited company, makes things a lot more complicated but... See more

Rated 5 out of 5 stars

We had such a fantastic experience with our Turtle Mortgages. As first-time buyers, the whole process felt overwhelming at times, but Liam was incredibly considerate, patient, and supportive throughou... See more

Company replied

Rated 5 out of 5 stars

Liam has been absolutely amazing. My partner and I are self-employed, and I’d been on maternity leave for a year, so the process wasn’t straightforward. We were desperate to move back to our hometown,... See more

Company replied

Rated 5 out of 5 stars

Liam was incredibly helpful all throughout, as a first time buyer this was invaluable! Always there to help with any questions through the whole process, will always recommend him to others and will b... See more


Company details

  1. Mortgage Broker

Written by the company

No fees, no hassle, just peace of mind. Hatched in 2024, we're all about making mortgages stress-free. #MortgagesMadeZen 🐢


Contact info

4.9

Excellent

TrustScore 5 out of 5

84 reviews

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No recent history of asking for reviews

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4.9

All reviews

(84)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend!

We’ve had an excellent experience working with Liam at Turtle mortgages. We’re first time buyers, and very new to the process; he has explained every step of the way, and taken time to answer our many questions about the world of property. He’s easy to get hold of, and has given us personalised advice specific to our situation. We couldn’t recommend him enough and will be re-mortgaging with him in the future.

10 September 2024
Unprompted review
Turtle Mortgages logo

Reply from Turtle Mortgages

Thank you for taking the time to leave a review about Turtle. 💚 🐢

Rated 5 out of 5 stars

Mortgage recommendation

Liam is very conscientious, caring about each individual's need and requirements. He gets the best deals on mortgages for you and I would definitely recommend Turtle Mortgages

1 June 2024
Unprompted review
Turtle Mortgages logo

Reply from Turtle Mortgages

Thank you for taking the time to leave a review about Turtle. 💚 🐢

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