Allen-Aldus Surveying Reviews 76

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and approachable demeanor, often highlighting their willingness to go above and beyond. The service provided is frequently described as thorough, detailed, and of exceptional quality, with many appreciating the comprehensive reports and the clear explanations offered. People are particularly impressed with the excellent customer service, noting the clear communication, quick responses, and the personalized attention they receive. Reviewers often mention feeling well-supported and informed throughout the process, making their experience stress-free and enabling them to make well-informed decisions.

What people talk about most

Staff

Clients share overwhelmingly positive opinions on staff, consistently praising their professionalism,... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the exceptional... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional detail and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t recommend Allen Aldus surveying highly enough. From start to finish, they were incredibly thorough and knowledgeable, clearly an expert in their field. What really stood out was how well ev... See more

Rated 5 out of 5 stars

We have had surveys carried out in the past but the client care that Allen-Aldus Surveying offers is second to none. Joe carried out a RICS Level 3 Home Survey on our property in Norwich, and the repo... See more

Rated 5 out of 5 stars

Could not recommend using Allen-Aldus Surveying more! He was friendly, professional, and took the time to answer every question that we had from the consultation call, right through to our... See more

Rated 5 out of 5 stars

From the first contact with the company, I knew the service would be great. Allen-Aldus gave some excellent advice and the survey carried out proved to be thorough and tailored to the property, and al... See more


Company details

  1. Real Estate Surveyor
  2. Real Estate Appraiser
  3. Surveyor

Written by the company

Allen-Aldus Surveying is an independent RICS regulated firm, carrying out residential RICS Level 2 & 3 Home Surveys and Valuations within Norwich, Norfolk and surrounding areas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

76 reviews

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Rated 5 out of 5 stars

Level 3 building Survey

I used Joe for a Level 3 building survey, and I couldn’t be more impressed. He is extremely thorough, diligent, and friendly, providing an exceptional service from start to finish. The report was completed with great precision and offered detailed insight into the immediate works required on the property, which, when buying a Victorian terrace, can be extensive.

Joe also helped break down the issues into clear categories: short term requiring urgent attention, medium term, and long term maintenance, which made everything much easier to understand and manage.

If you are looking for expert advice with a friendly touch, Joe is definitely your man.

Thanks again, Joe. You were brilliant!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

We couldn’t recommend Joe highly enough

After a previous surveyor missed major issues when buying our first property we were apprehensive about getting a survey again but Joe put us at ease straight away with his knowledge and professionalism.

Our buying process hasn’t been straight forward buy throughout Joe has gone above and beyond for us.

He fit us in at very short notice, carried out an incredibly thorough survey, letting us know about important issues straight away before the report was even ready, and then took the time to talk us through everything in detail so we fully understood the issues.

He was incredibly helpful during the negotiation stage too, advising us on what to say, which points to include, and giving us all the information we needed to make a fully informed decision about the property.

When we had to find another property, he once again fit us in at short notice and turned around the report incredibly quickly, which made a huge difference to allow us again to negotiate and make an informed decision.

Joe is professional, knowledgeable, and so supportive throughout, it’s so refreshing to be able to speak to somebody directly rather than through agents or big companies, we’re so grateful for all his help and wouldn’t hesitate to recommend him to anyone!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience

We had an excellent experience working with Joe Allen-Aldus of Allen-Aldus Surveying. From start to finish, he was incredibly communicative, keeping us informed at every stage and always making himself available to answer questions.

What really stood out was how collaborative he was throughout the process. He took the time to explain his findings clearly and ensured we fully understood the implications, which made a potentially stressful stage of our house purchase feel much more manageable.

The survey itself was extremely thorough and detailed, giving us real confidence as we moved forward with the next steps. Thanks to Joe’s expertise and clarity, we felt well-equipped to make informed decisions.

We would highly recommend his services to anyone looking for a reliable and professional surveyor.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Joe is so thorough and diligent. Anyone I have shown our survey report to can’t believe the level of detail we got. It’s a fantastic resource to help us plan and prioritise the renovations and repairs that we’ll need to factor into our property over the coming months and years.

Joe is super friendly, chatty and amenable. He was always really open to having phone calls to talk through anything that needed more clarity and to make sure we fully understood everything that was covered in the final report we received.

It’s an understatement to say this was money well spent. I hope we don’t move again for a very long time but if we do, I’ll definitely be using Joe again!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolute gem!

I was looking for a surveyor in Norwich and got some recommendations from Reddit about Joe. The recommendations were not wrong, Joe was a massive help, went above and beyond as well as patiently going through the findings with me. I couldn’t be happier with his service!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional and proficient

Professional and proficient offering first class service from the first point of contact, the survey was completed quickly and the report received within a few days providing photographs and clearly explained comments of areas showing any issues.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Joe carried out a survey on a client’s…

Joe carried out a survey on a client’s home, a beautiful old building that had been altered and renovated over the past 100 years, so far from straightforward.

The feedback from both my vendors and buyers was fantastic. Joe was professional, thoughtful, and incredibly thorough, taking the time to survey every detail while also supporting the vendors throughout the process.

My buyers were genuinely blown away by the level of detail in the report and the clear, practical recommendations provided. As a result, they feel confident and reassured moving into their new home.

Surveying older buildings is never an easy task, but Joe went above and beyond to ensure all parties felt informed, supported, and able to move forward with the sale.

I highly recommend Joe to all my clients with complete confidence.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Surveyor, highly recommend!

Myself and my partner couldn’t have been happier with the service we received from Allen-Aldus Surveying. Joe was incredibly helpful, thorough, and took the time to explain everything clearly, which gave us real peace of mind as first-time buyers to make informed decisions.

He truly went above and beyond to ensure nothing was missed and that we understood everything in the report. The level of detail and professionalism was outstanding.

We would definitely recommend Allen-Aldus Surveying to others and would not look elsewhere in the future.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Open-Market Valuation 5⭐️

Getting an open-market valuation for a shared-ownership property isn’t as straight forward as it should be - especially when a housing association throws up hurdle after hurdle. However, Allen-Aldus Surveying made everything simple. Joe provided expert advice and helped me gather understanding of exactly what was needed.

Joe handled the valuation with precision, clear explanations and a level of professionalism that made the whole process genuinely stress-free.

The report was thorough, well reasoned and easy to understand. No decoding device or secret surveyor language involved. (Unlike a previous valuation I received from another unnamed company). It gave me complete confidence that the valuation would stand up to any scrutiny from any agent or housing association who seem to like throwing as many tricky questions at me as possible.

Joe was responsive, punctual and straightforward. Solid expertise, careful analysis and a final valuation that felt accurate and fair.

If you need an open market valuation (or any other surveying services) done properly by people that care, that’s made simple and stress-free, Allen-Aldus Surveying is an excellent choice. I wouldn’t hesitate to use them again.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to finish

We booked a Level 2 Survey with Allen-Aldus Surveying and were extremely impressed with the service we received. From start to finish, communication was excellent and clear, which gave us real confidence throughout the process. The survey itself was carried out very thoroughly, and the resulting report was detailed, clear, and easy to understand. What really stood out was the time taken to talk us through the findings and patiently answer all of our questions. A genuinely professional and reassuring service — we wouldn’t hesitate to recommend.

Thanks again!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Level 3 survey

I had a Level 3 survey carried out by Joe from Allen-Aldus on a Victorian terrace in Norwich, and I couldn’t have been more impressed with the service provided. Joe was professional, approachable, and incredibly thorough throughout the entire process.

The inspection itself was very detailed and also included a full drone survey of the roof, which gave real peace of mind. The final report was exceptionally comprehensive, clearly laid out, and supported by numerous high-quality photographs.

What really set the experience apart, however, was the full debrief afterwards — Joe took the time to talk through the findings in detail, explain the implications clearly, and answer all my questions. This was extremely valuable and helped me fully understand the condition of the property.

Unfortunately, my purchase didn’t proceed. When I find my next property, I will have absolutely no hesitation in using Joe and Allen-Aldus again. I would wholeheartedly recommend this service to anyone looking to purchase a property.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Another 5 star review for Allen-Aldus…

Another 5 star review for Allen-Aldus Surveying.

It's no surprise to see that everybody feels the same way about their services as we do. Allen-Aldus Surveying were an absolute pleasure to deal with; friendly, professional and communicative. The survey report itself was detailed and comprehensive and Joe spent considerable time going through it with us. Following receipt of the survey, he has been available for any and every query.

Allen-Aldus Surveying exceeded all of our expectations and we wouldn't hesitate to recommend them.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

My partner and I were in the process of buying a house and contacted Joe at the end of September 2025 to get a survey he was incredibly communicative. As first time buyers, we really appreciated the effort Joe put in to talk us through his (very thorough) report so when we found another property after the first one falling through, we didn't hesitate to book a survey with him again. Our experience with Allen-Aldus Surveying exceeded all expectations, a thousand times over. Highly recommend

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Allen Aldus Surveying

From our first phone call Joe was extremely helpful. The setting up of the WhatsApp group was a great way of communicating. The report was detailed and verbal feedback was comprehensive. We would recommend Allen Aldus Surveying without hesitation.
Many thanks Joe.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Gained a lifelong customer - Brilliant

Joe was brilliant from start to finish. I couldn’t recommend another surveyor more highly — he’s gained a lifelong customer.

We purchased a Victorian property and requested a Level 3 survey. The survey included an aerial inspection using a drone, which was particularly useful in identifying defects on the property. The level of detail in the report was incredible — it contained a wealth of information and hundreds of accompanying photographs. The report and the service Joe provides are truly invaluable. We’re so glad we chose Joe as our surveyor.

We had several conversations with Joe before, during, and after the survey. Nothing was ever too much trouble, and he helped us make an informed decision about the property we were looking to purchase.

Thank you, Joe, for all the time and effort you put into supporting us as customers.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Flexible and Helpful

Joe was fantastic in being flexible for times for coming round for my shared ownership valuation, and got the report back to me in less than 24 hours - would highly recommend!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

The best in Norfolk!

We have had surveys carried out in the past but the client care that Allen-Aldus Surveying offers is second to none. Joe carried out a RICS Level 3 Home Survey on our property in Norwich, and the report was incredibly comprehensive yet easy to understand. We felt we knew exactly what we were getting ourselves in for from the report and especially after the meeting post-survey, which was certainly the biggest selling point. It was great to work with someone so personal, who goes above and beyond to fit in with our busy schedule. Thank you!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Joe was absolutely fantastic!

Could not recommend using Allen-Aldus Surveying more!

He was friendly, professional, and took the time to answer every question that we had from the consultation call, right through to our post-report chat.

He was also entirely flexible - even when we changed the address for the survey a few days before he was due to undertake it!

He absolutely went above and beyond to ensure that we understood each detail of his report, and it truly was the most thorough survey that myself and my partner had ever seen. He left no stone unturned.

We have recommended him to everyone we know, and will 100% be using him again (should we ever buy another house in Norwich!).

We had a RICS Level 2 Survey done in August 2025.

7 August 2025
Unprompted review

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