Turner Car and Van Rental  Reviews 

263
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Over the last two years of renting a fleet of vehicles at Turner Car and truck Rental Hire, I can honestly say that all the staff that work within the Glasgow branch in 65 Craigton Rd, Glasgow G51 3... See more

Rated 5 out of 5 stars

I would highly recommend these guys to hire car or van, very friendly staff,very helpful and great prices,I wont be going any where else in future,thanx guys

Rated 5 out of 5 stars

Had to get from where Royal Caribbean cruise ships dock (Invergordon) to Inverness for a tour. Rented a car from this group and it was perfect. Cost about the same as bus from station (for four peop... See more

Rated 5 out of 5 stars

Having notified Avis I would be 24 hours late due to a flight cancellation, I arrived in Inverness to find that they had given my car away. With no spare cars available this added yet a further set... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

Established in 1985, Turner Car and Van Rental specialises in car, van and fleet rental. Since then the company has grown and is proud to maintain one of the largest independent fleets in the country. With a wide range of high quality, modern and reliable vehicles, and workshops in all of our branches across Scotland and Northern England, our services are perfectly placed to meet all of your requirements.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

263 reviews

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4.6

All reviews

(263)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Best

Nice, helping people. Beautifull Mercedes car, clean!! Good price. Next time again!!!!

21 August 2019
Unprompted review
Rated 4 out of 5 stars

Very good

We got the car delivered at our cruise-ship, and Everything went very good.

20 August 2019
Unprompted review
Rated 5 out of 5 stars

Couldn't have been better

Couldn't have been better - vehicle for nine in perfect condition - car and leasing agent were waiting when we arrived in port - no additional charges or unexpected fees - perfection

20 August 2019
Unprompted review
Rated 5 out of 5 stars

Turner hire in Inverness were…

Turner hire in Inverness were fantastic. They were so helpful and professional when my car broke down on holiday . I can’t thank the staff enough.

20 August 2019
Unprompted review
Rated 4 out of 5 stars

Difficult car return:

Difficult car return:
The person who should have received our car back didn't show up in time. So we had to leave the car open with the key inside. That was a little insecure situation that ended well. So it was at least not a proper car return, but we are fully satisfied with anything else.
Thanks for providing us a good car rental service.

20 August 2019
Unprompted review
Rated 3 out of 5 stars

Very bad start but good reactions and problems solved

Very bad start with Turner personnel 30 minutes late and at another meeting point than the one defined. Car delivered without the necessary baby seat.
However both personnel and their manager made everything possible to correct the mistakes and minimise their impact. Problems were solved and a commercial gesture was provided and appreciated.
Overall -in spite of the start- a good service once everyone got involved in problem-solving.

20 August 2019
Unprompted review
Rated 1 out of 5 stars

The only negative is the lack of any…

The only negative is the lack of any on-site parking

20 August 2019
Unprompted review
Turner Car and Van Rental  logo

Reply from Turner Car and Van Rental

Hi William, we're sorry you feel you had a bad experience renting with us. We'd really like to hear more about your experience so we can fully understand and investigate the circumstances. Please email info@turner-rental.co.uk and we will look into this further for you. Many thanks.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, a large choice of vehicle types and good prices at Aberdeen branch.

19 August 2019
Unprompted review
Rated 5 out of 5 stars

Great Service - Friendly Staff

Tracy, David and the team at Turner are all very accommodating and friendly.

Have used them over past couple of years now, and they never disappoint, and always work out the best solution for your needs.

Good prices on top of good service.

Great team, Great work

18 August 2019
Unprompted review
Rated 5 out of 5 stars

Great cheap, no nonsense car hire.

The staff were patient and helpful as I hadn't hired a car before. I booked online with ease and their weekend rate was really reasonable. I booked a large people mover for a camping trip and got a one-year-old Ford Galaxy with all mod cons in great condition. The Altringham location was convenient to me. Thanks.

17 August 2019
Unprompted review
Rated 4 out of 5 stars

Sorted me with the kind of vehicle I…

Sorted me with the kind of vehicle I needed at short notice, 4x4 pickup with truckman top. Vehicle itself is doing the job I needed it for but only gripe is it's a little bit banged up. Staff were fantastic and got me a solution straight away. Had chance for a price match, off another company but was very impressed with how helpful and friendly staff were at Turners and how quickly they came up with a solution. Would highly recommend.

17 August 2019
Unprompted review
Rated 5 out of 5 stars

We had a car crises mid way throug ha…

We had a car crises mid way throug ha caravan holiday, and needed a replacement car fast. Jason Hobbs and the team at Glasgow hire couldn't have been more helpful. The car was excellent and very good value. We went on to have a very successful holiday. Many thanks

16 August 2019
Unprompted review

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