Turner Car and Van Rental  Reviews 

263
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Over the last two years of renting a fleet of vehicles at Turner Car and truck Rental Hire, I can honestly say that all the staff that work within the Glasgow branch in 65 Craigton Rd, Glasgow G51 3... See more

Rated 5 out of 5 stars

I would highly recommend these guys to hire car or van, very friendly staff,very helpful and great prices,I wont be going any where else in future,thanx guys

Rated 5 out of 5 stars

Had to get from where Royal Caribbean cruise ships dock (Invergordon) to Inverness for a tour. Rented a car from this group and it was perfect. Cost about the same as bus from station (for four peop... See more

Rated 5 out of 5 stars

Having notified Avis I would be 24 hours late due to a flight cancellation, I arrived in Inverness to find that they had given my car away. With no spare cars available this added yet a further set... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

Established in 1985, Turner Car and Van Rental specialises in car, van and fleet rental. Since then the company has grown and is proud to maintain one of the largest independent fleets in the country. With a wide range of high quality, modern and reliable vehicles, and workshops in all of our branches across Scotland and Northern England, our services are perfectly placed to meet all of your requirements.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

263 reviews

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4.6

All reviews

(263)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Superb customer service and competitive prices

Superb customer service. The car was fine though there was a problem with the air conditioning just after pickup. They made arrangements to swap the car at our hotel the following day, but the a/c started working, so unnecessary. The meet and greet service was exceptional, but the drive back tom their depot to complete the paperwork took 20 minutes or so. Also very competitive pricing for Festival time. I would definitely use them again.

22 August 2019
Unprompted review
Rated 5 out of 5 stars

Aussie Tartan golf tour

Davie and the team at Turner’s were great to deal with and the 6 seater vans that Davie recommended were exactly what our group of 8 golfers needed for our 2 week journey around Scotland and Northern Ireland.

The communication and customer service were excellent and the price was great.

21 August 2019
Unprompted review
Rated 5 out of 5 stars

Turner provided excellent service

Turner provided excellent service for our family of five. We leased a FORD Galaxy and drove to Fort William. The drive was superb, enhanced by the precision of our car. The staff at Turner picked us up from our rental and quickly accommodated us to the car. When we returned it, they once again drove us to our hotel. Everything about Turner was efficient and very friendly.. A real pleasure. I've rented from the larger corporations for many years; next time in Edinburgh, its Turner first.
Thank you

21 August 2019
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Quick and easy to book a vehicle. And to change should you choose the wrong vehicle online.

21 August 2019
Unprompted review
Rated 1 out of 5 stars

Van was a shed

21 August 2019
Unprompted review
Turner Car and Van Rental  logo

Reply from Turner Car and Van Rental

Hi Mr Evans, we're sorry you feel you had a bad experience renting with us. We have a strict vehicle standard policy and do our upmost to ensure this is implemented throughout all our branches. We'd really like to hear more about your experience so we can fully understand and investigate the circumstances. Please email info@turner-rental.co.uk and we will look into this further for you. Many thanks.

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