TurboTenant Reviews 

600
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company, finding the app and website to be reliable, intuitive, and user-friendly. Customers appreciate how the platform streamlines the rental process, from listing properties and screening tenants to generating leases and collecting rent, making property management significantly easier. Many highlight the efficiency of features like automatic postings to various rental platforms, seamless communication tools, and state-specific lease agreements with e-signing capabilities. However, some customers experienced issues with payment processing, including accidental deposits to incorrect accounts and recurring problems with bank account information not being saved, leading to extra charges. A few other people also felt that the platform could be buggy, and some expressed dissatisfaction with the lack of paper application options or multilingual support for leases.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting it as free, fast, intuitive, and... See more

Website

Users describe positive interactions with the website, highlighting its ease of use and comprehensive... See more

Application

Reviewers highlight positive aspects of the app, praising its user-friendliness and efficiency for both... See more

Payment

Consumers find payment to be ambiguous, with some appreciating the platform's ability to centralize... See more

Service

Customers consistently note positive experiences with service, often praising its value and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is very reliable, easy to use once you understand its features. I used the app to list the property and it was easy, I got some random applicants but ultimately it was helpful because I found... See more

Company replied

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

"Renting out a house for the first time can feel daunting. However, TURBO TENANT made the process very smooth. The step-by-step guidance, along with providing and sending the correct paperwork for si... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

600 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(600)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is perfect for all my landlord…

It is perfect for all my landlord needs. My tenants love it as well. Way better than just text/email. keeps everything organized and it decreased how many times my clients reached out to me for minor things. I think bc it is now more effort on their part to come to the app. Which is PERFECT!

21 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for sharing how it’s simplified your workflow! It's means a lot to our team.

Rated 5 out of 5 stars

Best management App

Ease of use for my tenants as well as my self. The app organizes and tracks all records.

20 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for sharing, Belaye! We're glad to hear TurboTenant makes things easy and organized for both you and your tenants :)

Rated 5 out of 5 stars

It's not magic

It's not magic, nor rocket-science. Read carefully and review all the resources and you will LOVE turbotenant! We're 1st-time landlords so this made life VERY easy after comparing many choices!

20 October 2025
Unprompted review
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Reply from TurboTenant

We love hearing this! 🎉

Rated 5 out of 5 stars

very effective

very effective

14 October 2025
Unprompted review
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Reply from TurboTenant

Thanks for the 5-star review, Chris!

Rated 5 out of 5 stars

Seamless and fast

So far so good, the onboarding process has been simple, I had my new tenants screened, accepted, and into a lease within the first few hours of signing up. Everything has been seamless and the tenants are using the features already!

4 October 2025
Unprompted review
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Reply from TurboTenant

Thanks for sharing your experience! We love hearing success stories like this.

Rated 5 out of 5 stars

Good platform

Good platform. Good design. Good leads. Thank you.

6 October 2025
Unprompted review
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Reply from TurboTenant

You are so welcome, Larry!

Rated 5 out of 5 stars

Everything

Everything, starting to find great tenants, background check, applications process and finally leases and autopayments.

1 October 2025
Unprompted review
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Reply from TurboTenant

Thanks for the glowing review, Narine!

Rated 5 out of 5 stars

TurboTenant for Dummies

TurboTenant made the rental process fast and stress-free!

I was able to list my property, screen potential tenants, and have a signed lease in no time. The platform is user-friendly, and everything is organized in one place—from applications and background checks to communication and lease signing. What I appreciated most was how smooth the process was; it saved me time and gave me peace of mind knowing everything was handled securely and professionally.

I highly recommend TurboTenant to any landlord who wants an easy, efficient, and reliable way to manage their rental process.

5 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi Stan! Thank you so much for your wonderful review! We’re thrilled to hear TurboTenant made the rental process fast and stress-free for you. We truly appreciate your recommendation and are happy to support you in all your future rentals.

Rated 5 out of 5 stars

Great playform

Great customer service and both myself and my tenants love the app and its abilities to keep all communications and maintenance in one source. Not to mention pay electronically with PDF fillable documents

3 October 2025
Unprompted review
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Reply from TurboTenant

Thank you so much for your kind words, Alexander! We’re thrilled to hear that both you and your tenants are enjoying the app and that it’s making communication, maintenance, and payments easier for everyone.

Rated 5 out of 5 stars

Turbo Tenant is a game changer…

Turbo Tenant is a game changer for my rental. Its efficiency, organization no-hassle system makes being a landlord so easy. I would highly recommend this platform to anyone for property rentals. Everything is streamlined for you and for the Tenant.

4 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

We’re so glad TurboTenant is making your rental process easy and streamlined. We appreciate your recommendation.

Rated 5 out of 5 stars

Great for any landlord!

This is the perfect website for a self managing landlord. Tons of features and very user friendly.

1 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

We’re thrilled to hear TurboTenant is making self-managing rentals easier and that you’re enjoying all the features!

Rated 5 out of 5 stars

She was great

She was great! Had a great attitude and let me write through a new lease and setting up my tenant for payments. I was so relieved that it was easy because of her thank you so much.

1 October 2025
Unprompted review
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Reply from TurboTenant

Thank you for your kind words! We’re so glad you had a great experience with our customer support team.

Rated 5 out of 5 stars

I have always used my own lease…

I have always used my own lease agreements. Honestly, liking this feature very much. The ability to share, communicate, request repairs, e signatures, edit, communicate. As I scale I need this. Thank you!

20 September 2025
Unprompted review
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Reply from TurboTenant

Having an airtight lease is so important for protecting both you and your tenants, and we’re glad we have been helping you stay organized and secure as you scale. We’re excited to continue to support you every step of the way!

Rated 5 out of 5 stars

Amazing Live Customer Service

The customer representative on the phone provided amazing customer service. He attentively listened to my concerns and was able to step by step talk me thru on how to navigate the Turbo tenant application.

23 September 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for sharing your experience! We’re so glad our customer support team could provide attentive, step-by-step support. We’ll be sure to pass along your kind words!

Rated 5 out of 5 stars

Forget QuickBooks use TurboTenant

TurboTenant has been an absolute game changer for managing my rental property! The platform makes everything so simple—from creating professional listings to screening tenants and handling applications online. I especially love how easy it is to collect rent securely and keep all communication organized in one place. Their tools are intuitive, reliable, and save me tons of time compared to doing things manually. On top of that, their customer support is responsive and genuinely helpful. TurboTenant takes the stress out of being a landlord—I highly recommend it to anyone looking for a smarter way to manage their rentals!

23 September 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi James! It’s awesome to hear TurboTenant is helping keep everything organized and less stressful for you. Appreciate you taking the time to leave such a thoughtful review!

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