Someone hacked my credit card and refunded the amounts that were charged right away. Before it was escalated however I was somewhat treated as though I made these purchases! I'm sorry I'm a 70 year ol... See more
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The Customer service team was very…
The Customer service team was very helpful in helping me ro resolve a little issue
Had a minor inconvenience and they…
Had a minor inconvenience and they handled it immediately!!
It was a bit of a scam
It was a bit of a scam. I was online interested in the adverted item and my money went to turbo4ride. They seem to be moving rather quickly with the refund and for that, I am grateful.
I had a membership concern and it was…
I had a membership concern and it was handled in a very professional and timely manner! This company takes customer service very seriously.
Waiting to verify if I get refunded that pending
I canceled & they agreed to refund me.
They handled my cancelation promptly…
They handled my cancelation promptly and reimbursed the charge back to my account quickly. They were very helpful.
Customer service was very easy to deal…
Customer service was very easy to deal with when it came to my order and canceling my order when I needed to cancel script thank you
Issue addressed by Nela
Membership/subscription cancellation
At the time, I had no idea this was a membership/subscription . As soon as I did realize, I proceeded to cance. I was treated with respect
Reund was confirmed USD 9.99 (CAD 14.05)
There was a charge on my credit card, which I did not initiate. I informed turbo4ride.com spoke to agent Max, he was very helpful to rectify my issue. Although he said there was no refund as a company policy, I stressed that I had never made this purchase. The Max went the extra mile and put me to his supervisor for decision of refund. His supervisor was very good and viewing my circumstances approved the refund. Thank you much gentlemen, for your prompt attention and professional sevice. There should be more customer and support agents and managers in the world like both of you.
Thank you once again
Take care with best regards
Gerald Magidkar
Speed of response
The best part of my experience was the speed of responses from the team that handles inquiries. I had responses to my e mails within minutes. I am still waiting for my issue to be fully resolved. The only reason i'm connected to this site is due to false advertising from somewhere, that advertised an item this company does not even sell, which led to a 2nd charge that no one can seem to understand.
Eugene was helpful in assuring a refund…
Eugene was helpful in assuring a refund for something I didn’t agree with and helped with the process of my cancelation. Great customer service
Good service
I honestly dont even know how I ended up with their service but they helped me out fast and easy
It's wonderful this page
It's wonderful this page
There are a lot of things and tools really useful and great..
I like it
They were quick to answer my requests…
They were quick to answer my requests and I'm happy with the outcome
Escalation team is responsive
There was an incorrect charge to my credit card. Issue is being handled by Claire of the Escalation team.
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