Ts Studios Reviews 

361
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and well-informed during initial phone calls and consultations. Reviewers deeply appreciate the clear communication and professional guidance provided, which consistently helps people feel comfortable, confident, and well-prepared for their upcoming studio sessions. Some reviewers were not happy with the post-shoot experience, noting that they felt strongly pressured into buying expensive photo packages before leaving. A few consumers also mentioned feeling misled regarding hidden costs and rushed contract terms during their face-to-face visits. Additionally, a small group of people found the overall service quality and communication after the initial appointment to be quite disappointing.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their supportive and accommodating... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the helpful staff, clear... See more

User experience

Consumers find user experience to be delightful, frequently praising the well-organized and easy process.... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent etiquette and friendly... See more

Price

Customers consistently note negative experiences with price, reporting that costs are hidden until after the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to the great gentleman Paolo Garcia and he gave some perfect advice about modelling agencies and which ones to further my amazing modelling career with as an aspiring male model. I canno... See more

Company replied

Rated 5 out of 5 stars

I’m really excited to take the step toward a completely new experience in my life. It’s definitely outside my comfort zone, so it feels a little scary, but I already feel welcomed and supported by Pau... See more

Rated 5 out of 5 stars

Dealt with Paulo who was very helpful and well informed in answering all my questions and helping me pick the best portfolio to meet my requirements. Enjoyed my time at Ts studio and was made to fe... See more

Company replied

Rated 5 out of 5 stars

Had an amazing day at TS Studios for my reshoot, so grateful to Kim and everyone for allowing me to come back after my surgery (and all included in the original package I paid for!) 😊 I was so muc... See more

Company replied


Company details

  1. Photography Studio

Written by the company

TS Studios is an award-winning photographic studio with locations in London, Camden and Manchester,. We know that entering the modelling and entertainment industry can be tough, and we’re here to make it easier for aspiring models. Our team is composed of accredited professionals with extensive experience in the fashion and modelling industry. They bring a wealth of knowledge and expertise, having worked with top brands and renowned figures. This experience allows us to provide you with the highest standard of support and guidance. At TS Studios, we are committed to helping you create an impressive and versatile portfolio that meets industry standards. Our photographers, stylists, and makeup artists work together to ensure you look your best, while our career advisors offer invaluable insights to help you navigate the industry. We provide comprehensive portfolio services, including Z Cards and eFolios, to help you stand out at networking events and auditions.


Contact info

4.1

Great

TrustScore 4 out of 5

361 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 15% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(361)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and friendly staffs…

Very professional and friendly staffs and process had a very nice pace.

11 April 2025
Unprompted review
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Reply from Ts Studios

Thank you so much! We're really glad to hear you enjoyed the pace of the day and found the team both professional and friendly — that’s exactly the experience we aim to provide. Wishing you all the best moving forward! 😊

Rated 5 out of 5 stars

Great from start to finish

Camilla, Diego, Lorenzo, Kim everyone I met at TS Studios was friendly and professional. I love my hair and makeup 💄 and the photos came out well.
Thank you all!
Lily-Rose Brown

11 April 2025
Unprompted review
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Reply from Ts Studios

Thank you so much, Lily-Rose! We're thrilled to hear you had a great time at TS Studios. We'll be sure to pass your kind words on to Camilla, Diego, Lorenzo, and Kim — they’ll be so happy to know they made your experience a memorable one. We're glad you loved your hair, makeup, and photos! 💄📸✨

Rated 5 out of 5 stars

Amazing!

The staff were very helpful and friendly. They guided me through the process and made everything easy.

9 April 2025
Unprompted review
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Reply from Ts Studios

Thank you for your kind words! We're so glad to hear that our team made the experience smooth and enjoyable for you. It means a lot to us to know you felt supported every step of the way! 😊

Rated 5 out of 5 stars

Today was lovely the whole time was…

Today was lovely the whole time was perfect I thoughly enjoyed it my photographer was 💯 she made me feel so welcome thank you for everything

9 April 2025
Unprompted review
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Reply from Ts Studios

Thank you so much for your lovely feedback! We're so pleased to hear you had such a perfect day and felt so welcomed by your photographer — she’ll be thrilled to know she made such a great impression. We're glad you enjoyed the experience, and we truly appreciate you taking the time to share it with us! 💯✨

Rated 5 out of 5 stars

Thanks you

All the staff we extremely professional and very attentive.
Really good experience and everyone was very accommodating..
Thank you.
A********

9 April 2025
Unprompted review
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Reply from Ts Studios

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with the team. Professionalism and attentiveness are what we strive for, so it's lovely to know it came through. Wishing you all the best — and thank you again for the glowing A-star review! 🌟

Rated 5 out of 5 stars

I really enjoyed my experience of…

I really enjoyed my experience of photography at TS studios , all staff was very friendly and kind. Make up artist Daina was super good at her work and was making sure i look super good. Jin was my lovely photographer i loved all the photos she took for me. She is amazing at her work. Then at the end you meet consultant kim she was very helpful for guidance and explanation. Over all from reception to end all were lovely people. Totally recommend 😊😊✨️

5 April 2025
Unprompted review
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Reply from Ts Studios

Thank you so much for your wonderful review! 😊 We’re thrilled to hear you had such a great experience at TS Studios. Daina, Jin, and Kim will be so pleased to hear your kind words — they truly care about making every client feel confident and supported. We’re so glad you enjoyed every part of your day with us, from start to finish. Wishing you all the best on your journey, and thank you again for the lovely recommendation! ✨

Rated 5 out of 5 stars

Amazing

Very Amazing

5 April 2025
Unprompted review
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Reply from Ts Studios

Thank you for your kind words! We're so glad you had an amazing experience with us — it means a lot. Wishing you all the best for the future!

Rated 5 out of 5 stars

Best experience I've eva had

I absolutely loved it was very welcoming
I really enjoyed it ☺️ would do it all over again

4 April 2025
Unprompted review
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Reply from Ts Studios

Thank you so much for your lovely feedback! 😊 We're so happy to hear you felt welcomed and had such an enjoyable experience. It means the world to us that you’d do it all over again — that’s the best compliment we could receive! Wishing you all the best moving forward

Rated 5 out of 5 stars

The environment is relaxed

The environment is relaxed. The photographer is experienced and shoots on various backgrounds including outside. The vibe is welcoming and a good experience. The clothes changes have to be quite quick so be prepared. It was helpful getting the photographers ideas about which of my outfits worked. I'd do it again!

4 April 2025
Unprompted review
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Reply from Ts Studios

Thank you for the lovely feedback! We're really glad you enjoyed the relaxed and welcoming atmosphere, and that our photographer's input was helpful in getting the best from your shoot. Quick changes can be a little fast-paced, but it’s great to hear you were up for it! We'd love to see you again in the future — wishing you all the best on your journey! 😊📸✨

Rated 5 out of 5 stars

I come here today for photo shoot…

I come here today for photo shoot amazing staff very welcoming and helpful and I had a wonderful experience definitely recommen this place and the Italian make-up artist was the best and everyone lovely

31 March 2025
Unprompted review
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Reply from Ts Studios

Thank you for sharing your experience! We're so glad to hear that you had a wonderful time and felt welcomed by our amazing team. It's great to know that our Italian makeup artist and the rest of the staff made your day even more special. We truly appreciate your recommendation and wish you all the best for the future!

Rated 5 out of 5 stars

The photographer was very polite

The photographer was very polite, I felt immediately welcomed by the whole team and didn't have a single bad experience

29 March 2025
Unprompted review
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Reply from Ts Studios

Thank you for your kind words! We're delighted to hear that you felt so welcomed and had a positive experience with the team. Wishing you all the best for the future!

Rated 5 out of 5 stars

Lovely studio

Lovely studio
Amazing amazing makeup artist that put me at ease as soon as I sat in her chair, BEAUTIFUL makeup and hair.
Lovely people all around
Photographer guided me through the shoot really well.
Thank you :)

29 March 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your wonderful feedback! We're so glad you felt at ease and had such a positive experience with the team. Wishing you all the best for the future! 😊

Rated 5 out of 5 stars

I’m so happy that I found myself here…

I’m so happy that I found myself here with wonderful, friendly people, I am 43 years old and I felt exceptional. I recommend it to everyone, regardless of age. Thank you for allowing me to be beautiful.
Thank you
Katarzyna 😙😙

29 March 2025
Unprompted review
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Reply from Ts Studios

Thank you, Katarzyna! Was so happy to hear you had such a wonderful experience and felt exceptional. It's truly lovely to know you felt beautiful and welcomed. Wishing you all the best for the future! 😊💖

Rated 1 out of 5 stars

Total scam!!!!

Total scam!!!!
Do not go near these con artists!
Scammed £2500 out of us with all the talk of my daughter being amazing blah blah, not had one offer of a job despite following all their instructions and paying more money to even access the “free” WhatsApp where the jobs are!!! You are basically paying £2500 for a very poor portfolio and NOTHING else, there are no jobs, no follow up and no jobs with PLT! Boohoo, next, etc etc which they deny they say in that room where you’re told you’re amazing and will get so much work!!! Where from??? I’ve emailed and complained and had pathetic responses! It won’t be left here, you are disgusting for conning young vulnerable people.
Out of interest has anyone ever had any work due to TS studios? Also under N1 studios, and agency referrals and paulo Garcia?

31 January 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

We take all feedback seriously and are disappointed to hear your concerns. However, we must clarify that we are not an agency and do not guarantee work in the modeling industry. Our services focus on providing professional photography and portfolio support to help aspiring models present themselves effectively.

Your claim regarding specific job guarantees is incorrect, as we do not make such promises. If there has been any misunderstanding, we encourage you to reach out to our team directly so we can address any concerns in a fair and professional manner.

While we appreciate constructive feedback, we will not tolerate false or defamatory claims. We reserve the right to take appropriate action to protect our business from misleading statements.

If you would like to discuss this matter further, please contact us directly, and we would be happy to clarify any concerns.

Rated 5 out of 5 stars

A wish made reality

My experience was made great because of the people at TS Studios. From the 1st call to the shoot everyone has been warm friendly and professional, every segment was a great experience, must give prop's to the make up artist 🤗

28 March 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your kind words! We're so glad you had a great experience with us from start to finish. Our team takes pride in making every moment enjoyable, and we’ll be sure to pass on your compliments to the makeup artist. Wishing you all the best for the future! 😊✨

Rated 5 out of 5 stars

Very professional

Very professional
Welcoming
Great studio space

24 March 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your kind words! We're delighted you had a great experience in our studio. Wishing you all the best for the future! 😊

Rated 5 out of 5 stars

The standards of professionalism and…

The standards of professionalism and excellence in its field. From the moment you engage with their team, it’s clear that they prioritize operational perfection in every aspect of the industry.

Their staff is incredibly knowledgeable, courteous, and efficient, making every interaction seamless. Whether it’s customer support, management, or the quality of their services, exceeds expectations.

Their attention to detail and commitment to continuous improvement make them a standout in their industry.

24 March 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your thoughtful words! We're thrilled to hear that our dedication to professionalism and excellence stood out to you. It was a pleasure having you with us, and we wish you all the best for the future! 😊

Rated 5 out of 5 stars

Definitely give it a go

It was a good experience. Camilla is great with hair and makeup and Aaron makes sure you look good in the pictures.
It does 3 to 4 hours in total so be prepared

22 March 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for sharing your experience! We're glad you enjoyed your time and that Camilla and Aaron helped make it a great session. Wishing you all the best for the future!

Rated 5 out of 5 stars

Amazing experience love the staff from…

Amazing experience love the staff from reception desk to make up.. Will definitely recommend the studio so supportive and Friendly staff

22 March 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for your kind words! We're so glad you had an amazing experience and felt supported by the team. Wishing you all the best !

Rated 5 out of 5 stars

The first experience was great as i…

The first experience was great as i didn’t know what to expect but the photographer helped me pick my outfits and made me feel at ease.
Highly recommend.

22 March 2025
Unprompted review
Ts Studios logo

Reply from Ts Studios

Thank you for sharing your experience! We're delighted to hear that your first session went so well and that the photographer's guidance on choosing outfits helped put you at ease. It's wonderful to know that our approach made a positive impact, and we truly appreciate your recommendation. We wish you all the best in your future endeavors

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