SPARTAN™ Reviews 

I had the wonderful pleasure of the Support through email from JeAnne.

She quick to respond and very comforting and supportive with her emails.

M issue was dealt promptly and effectively.

JeAnne made me feel like a valued customer and I want to say a very big thank you for her help.

Kings Regards,

Peter Buckley.

Mhyca responded immediately to my request. Thank you.

Thank you to marinella.mhyca.joan and jeanne for your help and processing my order the customer service getting back to me right away was great just had to work out a few kinks I appreciate your help all of you thank you

The customer service team responds promptly and gives clear instructions on how to obtain additional products as well and postponing products which is very convenient.

Within minutes of reaching out about a shipping address issue on my end, Marinella and Cecille not only replied but had already identified the matter and took immediate steps for resolution. That type of customer service is to be commended!

Very disappointing experience, both with the product and the customer service.

I deliberately gave the product more time and the benefit of the doubt rather than complaining immediately, hoping that it would eventually deliver the expected results. Unfortunately, that was not the case.

What was even more disappointing was the way the situation was handled when I contacted customer support. Instead of feeling that my concerns were taken seriously after I had patiently given the product a fair chance, the response I received was unhelpful and fell far below the level of customer service I would expect.

A product not working as expected can happen. What really determines the quality of a company, however, is how it deals with customers when something goes wrong. In my case, the customer service made an already disappointing experience considerably worse.

Based on my experience, I cannot recommend either the product or the customer support.

I added this after the AI answered to my review: Thank you for your response, but unfortunately it only adds to my disappointment.

I already contacted your customer support, explained the situation, and gave the product considerably more time than I reasonably needed to. I did this in good faith and specifically to give your company every opportunity to resolve the issue properly. The result was an unsatisfactory product and, subsequently, an equally unsatisfactory customer service experience.

Being asked now to contact the same support team again with the same information is not a meaningful solution. It feels like a standard response rather than any genuine attempt to address what actually happened.

I would have expected a company that claims to stand behind its product to take responsibility when a customer has made a reasonable effort, followed the instructions, waited patiently, and still received no satisfactory result.

At this stage, I am extremely disappointed not only with the product, but particularly with the way my complaint has been handled. Unfortunately, this experience has significantly affected my opinion of Spartan and is something I will reflect accordingly in my review.

Very prompt and professional email responses as well as quick resolution to the issue.
Thank you Marinella!

Quick response. Good advice. Marinella and Cecile were fantastic!! So appreciated!!

Great product and great support. Joan and Mhyca helped me navigate through the subscription process with ease. I will order again when my supply runs out

It's been a pleasure dealing with Spartan. I appreciate their immediate action to my concern. Thanks to JeAnne and ricca for their assistance.

JeAnne and Julia provided great feedback regarding concerns with a product I purchased. I was extremely satisfied with how efficiently the communicated with me.

I highly recommend SPARTAN products to future customers!

Mhyca from support was amazing and patient answering all of my questions and providing prompt support

I explained that I am putting my cancelling subscription basically as I am moving and don't want to miss any future shipments. I am most happy with the product and have given some to a friend to try!

Joseph was very helpful in getting my next order changed to the 2.0 version very quickly!

They are amazing. Jeanne and Julia responded to my message immediately. To the point and with respect. Gratitude!

Thank you Mhyca, Glisson, and Marinella with your help for Spartan. You all gave me a quick response and quickly answered my request. Much appreciated! Spartan has great customer support.

It was quick and accurate.Joseph from spartan was very helpful.

Somehow my address has been incorrect and my first shipment didn’t come. Cecile and Joseph from customer service were amazing. Rushed new shipment right away. I can’t wait to try Spartan as it is promising that my confidence will comeback with new hair growth. Thank you

The order I received was wrong again. Last time it was only conditioner that was suppose to be shipped ( auto program) and just yesterday I received just shampoo, no conditioner.
Please see the emails to the support team from my account.
It seems there are too many chefs in the kitchen!

Joan responded to my request in a timely manner. Making this a pleasant experience with the company. Thank you very much Joan and have a great day!