I can't say enough good things about Spartan. No complaints. They offer quality products. I recently placed my third or fourth order. I made a mistake on the order form, MY mistake, and contacted... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At Spartan, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Spartan isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.
Contact info
United States
- support@try-spartan.com
- try-spartan.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had an excellent experience with the replacement
I had an excellent experience with the customer support team. JeAnne, Cecille, and Ricca were all incredibly helpful, professional, and responsive throughout the process. They took the time to understand my concerns, provided clear and timely assistance, and made sure everything was resolved properly.
It is rare to encounter such consistently attentive and friendly customer service. I truly appreciate the effort they put into helping me and would definitely recommend their support team to others.
Thank you, JeAnne, Cecille, and Ricca, for the outstanding service!
Marinella was the agent that helped…
Marinella was the agent that helped me. She provided prompt service regarding the application of a discount & was polite & informative. Customer Service was present and helpful. I do feel that the additional offer for the conditioner & exponential price increase gave me pause. I think Spartan would fair better if they just presented everything all at once. Up selling feels like pressured sales with any product. However, if it works, it might be worth the difference. Will have to wait & see. Overall, I'm going into this with confidence.
Cecile was fantastic
Cecile was fantastic! She was so helpful. She is a true gem at Spartan. She helped me out with a billing issue.
Helpful
Cecille was super helpful in answering to my queries. She replied super fast and assuring that everything will be ok.
I have a great experience with your…
I have a great experience with your team : JeAnne, Patrick and Cecille in the review.
Thank you
Had trouble with lost delivery
Had trouble with lost delivery. Cecille and marinella were prompt in re-issuing the order for me.
Finally Mhyca and Julia were able to…
Finally Mhyca and Julia were able to help me after several others couldn't or wouldn't. They deserve a reward. Thanks
JeAnne took immediate care of my issue
JeAnne took immediate care of my issue, and it is completely resolved. Thank you!!
Great response
First I would like to thank Joan and Veronica for there quick response and help. Your product is great it just not working on me. But I will continue using what I have.
Fast and helpful customer service from…
Fast and helpful customer service from Joan.
Unfortunately the product did not…
Unfortunately the product did not provide any results. Please remove the automatic renewal of this product going forward.
Thank You

Reply from SPARTAN™
The online representatives are prompt and professional
The online representatives are prompt, professional and knowledgeable about the right products for me.
Customer Service is important
I can so appreciate when I had questions regarding the product and how fast I received an email from Marinella.
The product itself is outstanding, but if the Customer Service isn't there, it makes a difference. In this case, I am happy how quickly Marinella resolved and answered my questions.
I requested an order be cancelled
I requested an order be cancelled. It was very quickly by Joesph, and my cc was credited quickly.
Team work!
Joseph, Cecille and Mhyca have done the very best to improve a situation we have. I appreciate quick responses a willingness to keep me as a customer.
Refund processed
Joseph, Marinella, Mhyca and Veronica helped me cancel an order that was sent erroneously.
Jeanne
Jeanne, member of the Spartan support team handled my question within minutes. With so many options to choose from on the internet it is good to know that Spartan has a responsive team of professionals to help you.
Awesome support
I had the wonderful pleasure of the Support through email from JeAnne.
She quick to respond and very comforting and supportive with her emails.
M issue was dealt promptly and effectively.
JeAnne made me feel like a valued customer and I want to say a very big thank you for her help.
Kings Regards,
Peter Buckley.
Mhyca responded immediately to my…
Mhyca responded immediately to my request. Thank you.
Thank you to marinella.mhyca.joan and…
Thank you to marinella.mhyca.joan and jeanne for your help and processing my order the customer service getting back to me right away was great just had to work out a few kinks I appreciate your help all of you thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







