It's great that one can rate service providers, but how does one actually resolve an issue, because I can't reply to a response. Was this supposed to be a dead end? One rating and one response, no com... See more
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Clear explanations from a clearly experienced advisor. As a senior citizen it was very helpful to speak with an expert who seemed to be able to put himself in my place. He also spoke clearly which is... See more
Trustpilot is a great site where consumers can openly share both their negative and outstanding experiences. It is a highly respectful platform because merchants actually read and respond to the feedb... See more
My experience with trustpilot.com Well all can say is.. Thank you so much for being here when I actually needed this service and the tools to get things moving and a good direction as to where "Hope... See more
Company replied
Company details
- Review Site
- also in
- Media Company
Written by the company
Trustpilot is the world's largest open customer feedback platform, where people share their experiences and businesses respond in public. Home to more than 400 million reviews, Trustpilot helps people make more informed decisions, while giving businesses the insights and tools to build trust, grow and improve. Headquartered in Copenhagen, it operates globally with offices across the UK, Europe, North America and Australia.
Contact info
Pilestraede 58, 5th floor, 1112, Copenhagen K, Denmark
- https://help.trustpilot.com/s/contact-us
- trustpilot.com
Looking to grow your business?
4.4
Excellent
560K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I think is amazing that a site like…
I think is amazing that a site like this is available to people, so we can really read about products and get the real story about items,from everyday people that buy from shops, website and TV channels great site 5 stars to trust pilot
26 October 2026
Reply from Trustpilot
Hi Matthew,
We appreciate you taking the time to leave a rating and share your thoughts. We are glad to hear that our open platform helps you read firsthand experiences from everyday people and get the real story about different businesses.
Thank you,
- Barbara, The Trustpilot Team
The website content is easy to read and…
The website content is easy to read and the links for the website are working as required! It made it easier to write, post the reviews in a five minutes time frame. "Thank you for your time today"!
26 October 2026
Reply from Trustpilot
Hi Joshika,
We appreciate you taking the time to leave a rating. It is great to hear that our website content and links made the process of writing and posting your feedback so quick and straightforward.
Thank you,
- Barbara, The Trustpilot Team
Trust
This website gives me always a heads up about the brand and game that I want before going to buy it. It gives me assurance and review of other people's experience.
26 October 2026
Reply from Trustpilot
Hi Sushiii,
We appreciate you taking the time to share this feedback. It is great to hear that our platform provides you with the assurance and shared experiences needed to make informed decisions before purchasing your favourite brands and games.
Thank you,
- Barbara, The Trustpilot Team
Trust pilot not For itself It for…
Trust pilot not For itself It for People direct to right path
26 October 2026
Reply from Trustpilot
Hi Mezanur,
We appreciate you taking the time to leave a rating. We are glad our open platform helps guide people in the right direction.
For more on how Trustpilot works: https://corporate.trustpilot.com/trust/how-trustpilot-works
Thank you,
- Barbara, The Trustpilot Team
Reply from Trustpilot
Hi Gohar,
Thank you for your 5-star rating!
We'd love to learn more about your experience. Could you share a few more details about what stood out to you? Your feedback helps us keep improving.
Thank you,
- Barbara, The Trustpilot Team
Good experience
26 October 2026
Reply from Trustpilot
Hi Muzaffar,
Thank you for your 5-star rating!
We'd love to hear more about your experience. Could you share a few details about what made it good? Your feedback helps us continue to improve.
Thank you,
- Barbara, The Trustpilot Team
Great platform
They make it easy on this platform to get through to company's that choose to ignore you or are no help whatsoever
26 October 2026
Reply from Trustpilot
Hi Alex,
We appreciate you taking the time to share this feedback. We are glad our platform helps you connect with businesses and get your voice heard.
Thank you,
- Barbara, The Trustpilot Team
Reply from Trustpilot
Hi there,
Thank you for your 5-star rating!
We'd love to learn more about your experience. Could you share a few details about the service you're referring to? Your feedback helps us keep improving.
Thank you,
- Barbara, The Trustpilot Team
Thank you trust pilot for allowing me…
Thank you trust pilot for allowing me to review all my purchases and services i use good or bad . Having reviews against products and services really does help consumers .
26 October 2026
Reply from Trustpilot
Hi Christine,
We appreciate you taking the time to share this feedback. Bringing genuine experiences into the open to help consumers make informed decisions is exactly why our platform exists, and we are glad to hear it is a useful resource for you.
Thank you,
- Barbara, The Trustpilot Team
The service is okay but there is a room…
The service is okay but there is a room for improvement. The company shall focus on providing better customers support, improving the use experience, are respond to customers more efficiently . I hope they take feedback seriously and work on making their service better
26 October 2026
Reply from Trustpilot
Hi Ali,
We appreciate you taking the time to share this constructive feedback with us. We are always looking for ways to enhance our platform, and our team is continuously working on updates to make our user experience smoother and our support responses more efficient. Your insights are incredibly valuable in helping us focus our efforts on the areas that matter most to our community.
Thank you,
- Barbara, The Trustpilot Team
I always doublecheck with Trust Pilot…
I always doublecheck with Trust Pilot before buying from a company I do not know. This has saved me from several negative experiences.
26 October 2026
Reply from Trustpilot
Hi Julia,
We appreciate you taking the time to share this feedback. It is wonderful to hear that our platform helps you make informed decisions and avoid negative experiences when shopping online.
Thank you,
- Barbara, The Trustpilot Team
Horrible experience
Horrible experience. They claim our business is a research use only peptide company and they dont do business with those companies so they removed our account. We have never and will never sell research use only peptides. They are HORRIBLE at communication, we have written in 10+ times over the past 2 months and they respond with the same generic response about us being an ineligible business when we are not in fact what they claim we are. Very frustrating user experience..
25 October 2026
Unprompted review
Reply from Trustpilot
Hi there,
Thank you for your 5-star rating!
We'd love to hear more about your experience. Could you share a few details about the services you're referring to? Your feedback helps us keep improving.
Thank you,
- Barbara, The Trustpilot Team
Trustpilot is very helpful in how to…
Trustpilot is very helpful in how to give an honest review of products being presented.
26 October 2026
Reply from Trustpilot
Hi Helen,
We appreciate you taking the time to leave a rating. It is great to hear that our platform is a helpful resource for sharing and finding genuine feedback on different products.
Thank you,
- Barbara, The Trustpilot Team
Very useful for not being scammed when…
Very useful for not being scammed when purchasing
26 October 2026
Reply from Trustpilot
Hi Emma,
We appreciate you taking the time to leave a rating. We are glad our platform helps you make safe purchasing decisions.
Thank you,
- Barbara, The Trustpilot Team
Give Praise where its due
Very cool, quick and precise.. easy to use. Give praise when, and where its due .
25 October 2026
Reply from Trustpilot
Hi George,
We appreciate you taking the time to leave a rating. We are glad our platform is straightforward and efficient to use.
Thank you,
- Barbara, The Trustpilot Team
I would like to see my score sooner!
I would like to see my score sooner! I liked the test! It is great to take this iQ test with a companey I trust!
25 October 2026
Reply from Trustpilot
Hi Andrew,
We appreciate you taking the time to leave this feedback. We are glad to hear that our platform is straightforward and accessible for sharing your experiences.
Thank you,
- Barbara, The Trustpilot Team
Giving me run around p date Sept 6 2026
Giving me run around . You somehow b made a purchase and I Never ordered Never got emails. Never got Order # Never got Tracking # I Need tom you is what was charged,to me and miy Card. I need answers. NOW !! Thank you.
6 September 2026
The Trustpilot Experience
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Learn about Trustpilot’s review process.
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Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.