The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved on... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trustontap are a really great company to work for . You are offered lots of varying positions on a weekly basis with a simple yes or no reply as to whether you are interested /available or not .... See more
Company replied
Gives the impression of being an efficient, well administered Organisation in my experience to date. My only constructive criticism is the latest change of appearance of the Invoice. Previously, the... See more
Company replied
Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... See more
Company replied
Company details
Written by the company
TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.
Contact info
Manor Farm, OX14 4PA, Appleford, United Kingdom
- 01865 951350
- support@trustontap.com
- trustontap.com
4.6
Excellent
175 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Provide regular assistance and sensible…
Provide regular assistance and sensible invoices
20 August 2023
Reply from TrustonTap
Many thanks for your review
Supporting carers and keeping on the…
Supporting carers and keeping on the top of trainings.
28 August 2023
Reply from TrustonTap
Many thanks
Support to my Mum whos 92 - Brilliant
Trust on Tap attend my Mum twice a week for companionship and some house cleaning, Berlinda who attends is nothing less than brilliant, kind, considerate, friendly and really cares about visiting my Mum, all my experience over the last 2 years has been really excellent and I would always recommend them to others
28 August 2023
Reply from TrustonTap
Many thanks,
William, TrustonTap
Excellent!!
Bindi Livett has been my PA for 3 years and has changed my life! She and TrustonTap
have restored my faith in carers coming to my home. She is always happy, a great listener, provides excellent care and really encouraged me to get back out doing the things I love! Whenever she is on holiday/sick then the team at TrustonTap have provided me with great carers that I will definitely use again
28 August 2023
Reply from TrustonTap
Thank you for these comments. Delighted that we have been able to help
Personally
Personally, I feel that TrustonTap Recruitment Agency Oxford, provides an outstanding service to both employees and customers.
In my personal experience TrustonTap Recruitment Agency have been very helpful, consistent and efficient when I have contacted the team via email or by phone.
The TrustonTap team has supported me with any issues or concerns that I have experienced with my customers.
As a home carer I am very pleased that I am employed with TrustonTap Recruitment Agency as I feel that it provides a professional and excellent service to customers and employees.
29 August 2023
Reply from TrustonTap
Mary, thank you for this
William
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