TrustedChoice.com Reviews 110

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The Sherzer & Associates has been in the Daytona Beach area since 1979, and recently moved to Port Orange, in my same zip code. I was not pleased with my Premiums for 3 vehicles with State Farm. I w... See more

Rated 2 out of 5 stars

First time I tried your service an agent contacted me and I told him my situation. Gave him the info he requested and then never heard from him again. Second time I tried I connected with a diff... See more

Company replied

Rated 5 out of 5 stars

As an Independent Agent utilizing TrustedChoice.com, we have found that the online service helps our clients and prospective clients make informed choices when it comes to choosing an Agent that will... See more

Rated 5 out of 5 stars

I spent days trying to locate a company that handles my unique insurance needs. Couldn’t find any carrier. Someone told me to go to your website, I did, we spoke and now I’m covered. I own Philade... See more

Company details

  1. Home Insurance Agency
  2. Auto Insurance Agency
  3. Business Insurance Company
  4. Insurance Broker
  5. Insurance Company
  6. Life Insurance Agency

Written by the company

Our independent insurance agents work for you, not the insurance companies. And the best part… it doesn’t cost you extra. Let insurance work for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

110 reviews

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Rated 2 out of 5 stars

First time I tried your service an…

First time I tried your service an agent contacted me and I told him my situation. Gave him the info he requested and then never heard from him again.

Second time I tried I connected with a different agent who worked with me and got me insured, but the first guy called me as if I was a brand new client looking for insurance, with no recollection of having ever spoken with me previously.

How do you vet these people?

11 June 2020
Unprompted review
TrustedChoice.com logo

Reply from TrustedChoice.com

Hello Jack! Wow two strikes!!! I am so sorry to hear of your negative experience with TrustedChoice.com. As far as our vetting process, agents need to sign a standard of excellence in order to be a Trusted Choice agent. We will be escalating the agents you contacted to our client support staff and the complaint will be filed in their records. We greatly appreciate you taking the time to review your experience.

Rated 1 out of 5 stars

I didn’t find an agent

11 June 2020
Unprompted review
TrustedChoice.com logo

Reply from TrustedChoice.com

Hi Gerardo - I'm sorry to hear about your difficult experience. I believe that out of our hundreds of thousands of TrustedChoice.com agents we can find an insurance agent that's right for you. We would be happy to help you find that perfect fit. Please feel free to reach out to our client operations team at (844) 499-7575 or e-mail support@trustedchoice.com

Rated 1 out of 5 stars

No one contact me about any life…

No one contact me about any life insurance

15 May 2020
Unprompted review
TrustedChoice.com logo

Reply from TrustedChoice.com

Hi James! I am so sorry that nobody called you back about getting a life insurance policy. With thousands of agents we can find an insurance agency that's right for you. We would be happy to hand pick that perfect fit. Please feel free to reach out to our client operations team at 855) 372-0070 or e-mail support@trustedchoice.com

Rated 1 out of 5 stars

I have not requested insurance info but…

I have not requested insurance info but i am continually bombarded with unwanted calls and emals from your service supplied lists to agents.
This is second time I requested to be removed from trustpilot.

8 May 2020
Unprompted review
TrustedChoice.com logo

Reply from TrustedChoice.com

Hi rick! I'm so sorry to hear of your negative experience. TrustedChoice.com does not sell your information to insurance lead call centers and we are surprised to hear of your experience. Many of our competitors, however, do. We would appreciate the opportunity to make it right. I have passed your comments onto our support team. Please contact us at support@trustedchoice.com or by phone at (855) 372-0071 so we can best assist you.

Rated 4 out of 5 stars

Great people to work with

Great people to work with. Got immediate replies from 2 of the 3 people I requested quotes from. Both people were very professional and polite. Will use Trusted Choice again

14 April 2020
Unprompted review
Rated 5 out of 5 stars

Had several insurance agents contact…

Had several insurance agents contact me. Even though they couldn’t help me with the type of insurance I was looking for, they were all very helpful and pointed me in the correct direction to get the insurance I needed. All the agents were very knowledgeable and helpful.

6 April 2020
Unprompted review
Rated 2 out of 5 stars

Bad Results

Many of the companies recommended to me did not provide the insurance I had requested in the initial search. Only one company from the results called us, to inform us they did not provide that type of insurance. I reached out to the other recommended companies and essentially wasted my time after being told by the ten-ish companies that they did not offer what I was looking for.

5 March 2020
Unprompted review
Rated 4 out of 5 stars

The good and the bad

I looked through all the different companies listed and picked Brittain Insurance. I did not have a good experience with them. I called in and asked for a quote. It took 3 calls to even got a quote. The quote was just an email saying the price was $303. I emailed back asking what was covered in the policy. This was 12 days ago and I still have not heard back from them.
Fortunately, I decided to try another company which was hcmevent insurance. Within 3 hours, everything I needed had been taken care of, I had paid and had my policy in hand. The price was half what had been quoted me by Brittain insurance.

4 March 2020
Unprompted review
Rated 2 out of 5 stars

I got 2 call backs, wasted time.

I got 2 call backs. The first company I returned the call and No one answered, no voicemail/answering service, nothing. The second company I called back and still haven't hear back.

I got better luck searching on my own and calling around.

4 March 2020
Unprompted review

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