Truss 

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Rated 5 out of 5 stars

When it comes to leasing spaces under 5,000 square feet, the Landlord's broker must work twice as hard to get the word out about available spaces. The larger listing sites seem to cater to the large... See more

Company replied

Rated 5 out of 5 stars

Amazing something like Truss has not been done before! Easiest and most painless process you could ever imagine! Site is easy to navigate and I get immediate access to hundreds of properties that fit... See more

Company replied

Rated 1 out of 5 stars

Being treated absolutely disgusting by 1st central insurance I pay my insurance every month, now I have had an accident in my car they don’t want to know me or do anything for me will never get insure... See more

Rated 5 out of 5 stars

I've been involved in four office moves (all <10k sqft) in the last five years and Truss was truly a game changer for our most recent move. All the data I need is right upfront without having to go... See more

Company replied

Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Information provided by various external sources

Truss is a commercial real estate solution for small and medium tenants and landlords focused on commercial space under 10,000 square feet. We make leasing space simple, intuitive and cost effective in a way that’s never before been possible.


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(184)

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Rated 5 out of 5 stars

Truss is perfect for small companies…

Truss is perfect for small companies looking for office space. It's the Zillow / Trulia of the office space world. I previously used a broker and the experience was long and painful - saw a lot of spaces that would never work for the company. With Truss, it's easy to do the searching yourself and only see the handful of space you're interested in.

31 January 2019
Unprompted review
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Reply from Truss

Thanks for the review, Brian! We strive to make the office leasing process as easy as possible, so we're glad you're having that experience.

Rated 5 out of 5 stars

Truss was very easy to work with

Truss was very easy to work with! I found the space I needed quickly and it met my requirements. My rep (Austin) was fantastic. I have already recommended Truss to other business owners.

29 January 2019
Unprompted review
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Reply from Truss

Thank you for the review, Ivy. We think Austin is fantastic too, and especially appreciate that you recommended Truss to other business owners!

Rated 5 out of 5 stars

A very responsive team

A very responsive team, great at follow up and presenting the options according to customer's criteria and making changes quickly if necessary. Very impressed with the experience thus far.

29 January 2019
Unprompted review
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Reply from Truss

Thanks for the review, Jorge! We're so glad you're happy with your experience thus far.

Rated 5 out of 5 stars

Excellent Product and Service

We had a specific budget and a range of requirements for a space, and the people at Truss did not bat an eye and helped personalize and narrow down the best options. The site was incredibly user-friendly, allowing us to input different ranges and amenities, so we could explore all kinds of options without waiting for back and forth email replies with a realtor.

29 January 2019
Unprompted review
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Reply from Truss

Thanks for the great review, Lindsey! We are glad that you found our site so user-friendly.

Rated 5 out of 5 stars

Great!!

Excellent service, they make the whole process simple and easy!

29 January 2019
Unprompted review
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Reply from Truss

Thanks for the great review, Thill! We are glad you found our process simple and easy.

Rated 5 out of 5 stars

Brenda did a great job for us

Brenda did a great job for us. She was quick, efficient and through. She was very pleasant to work with and did everything in a professional manner.

29 January 2019
Unprompted review
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Reply from Truss

Thanks for the nice review, Phillip! We think Brenda is great too.

Rated 1 out of 5 stars

Nothing more then a broker referral that asks for way to much information

My experience was that Truss is a front for gathering information and selling it to brokers much like insurance fronted websites that call you 10 times. My experience was poor because they pretend to say that they have some sort of intelligent agent and it is merely a form collecting data. The amount of time entering the form interviews was needless. Over 10 minutes spent for something that could have been accomplished in 1 minute with a search.

In essence it is forcing you to build a profile and give information you may not want to give out which is an invasion in privacy as well. I had to give a fake phone number because I was concerned about calls from brokers I did not want. And after entering the data I get brokers that want to help me and I have to assume they represent the seller not my interests or I would have to sign a broker agreement. There is no way I would look for commercial real-estate through randomly assigned brokers.

I did not return the call of the truss brokers because I don't trust truss. It is made for brokers to screen tenants not tenants to screen brokers.

I have been asked and forced twice by trustpilot to change this review because it .. "the review is still not within our Guidelines as it doesn't fully comment on the service experience with truss.co"

24 January 2019
Unprompted review
Rated 5 out of 5 stars

We loved working with Truss!!!!

We loved working with Truss. Their technology made the process very easy. It was nice being able to browse the properties online before viewing anything, and then saving our favorites. We also enjoyed our experience working with our agent, Katie Whalen. She was very professional and responsive. Big thumbs up all around.

23 January 2019
Unprompted review
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Reply from Truss

Thanks for your review, Rachel. We're so glad our technology made your process easy and that you found Katie to be professional and responsive.

Rated 5 out of 5 stars

Let's all go to the lobby

Katie has been very helpful and accommodating in our search for a new office space.

16 January 2019
Unprompted review
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Reply from Truss

Thanks Brandt! We're glad Katie has been so helpful in your search for a new office space.

Rated 5 out of 5 stars

Truss - Five Star Service!

The Truss online system was easy to use and saved us time and money.

The system is user friendly. You put in your space needs, size, general location, etc and it shows you only open spaces that are tailored to your exact specifications. I picked six properties I wanted to visit, and a Truss representative contacted me to set up the visits. Austin Zimmerman was our Truss Rep. Austin is an experienced commercial RE agent and he was with us on every visit and guided us through the entire process. He also negociated direct with the landlord. He advised us on different items we should ask for and change in the lease agreement. He was able to secured everything we needed.

Truss is easy to use, provides expert consultation, and saves their customers money. I highly recommend Truss to any company looking for office space.

18 November 2018
Unprompted review
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Reply from Truss

Thank you for your review, Dan! We're glad that our platform saved you time and money.

Rated 5 out of 5 stars

Best experience in searching for a commercial space

I am currently working with Anthony Ciaravino, and I have to say I couldn't be happier with my experience. I had an extremely detailed list of what I was looking for in a space for my expanding business. I was beyond skeptical that he would find one space - let alone multiple spaces - that would meet my requested parameters. In the past, commercial brokers have over-promised and under delivered, usually trying to strong-arm a deal that isn't suitable for my needs. Not the case with Truss and Mr. Ciaravino. He took us on a tour of multiple spaces - all of which met my exact criteria. He was professional, thorough, and not too pushy. He found us a great space and he helped guide us through negotiations, always looking out for our best interests. Can't say enough good things about my experience.

16 November 2018
Unprompted review
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Reply from Truss

Thanks for your kind words, Anthony. We're glad that Anthony Ciaravino provided you with multiple options that met your requested space parameters.

Rated 5 out of 5 stars

Barbara,you are the BEST!

Barbara,

I just want to tell you how delighted I am that you found such a perfect spot for me... under budget and WAY ahead of schedule; two words that are rarely used in the same sentence :-). The web site was exemplary and the whole experience was as easy as shopping on Amazon or Ebay; what's not to love? If they had real estate on Yelp! I'd be giving you 5 + stars, for sure.

If I know of ANYONE looking for property, you'll be hearing from me!

Thanks again, so much!

Sincerely,

Cliff Martinez

14 November 2018
Unprompted review
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Reply from Truss

Thanks for your kind review, Cliff! We are so glad Barbara was able to help you find the perfect spot.

Rated 5 out of 5 stars

I would recommend Truss to anyone…

I would recommend Truss to anyone looking for an office space. Their platform allows for an easy, efficient and transparent process for all parties involved. Truss assigned Barbara Bennett as my broker and she was amazing from beginning to end. She listened to what I needed, found a space within my budget and found an ideal location for my business. Her professionalism, knowledge and expertise in this industry helped me a great deal and I would not hesitate to recommend her and Truss as a reliable source when looking for your next space. Stop your search now and just go with Truss. You won't be disappointed.

14 November 2018
Unprompted review
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Reply from Truss

Thanks so much for your kind review, Katherine! We think Barbara is amazing too. Our brokers are an integral part in making finding a space an easy, efficient, transparent process with Truss.

Rated 5 out of 5 stars

Jeff Feste went above and beyond in…

Jeff Feste went above and beyond in helping us secure out property quickly and painlessly. The website was easy to navigate and a great tool in comparing options. I would highly recommend him & Truss Co. to any business looking for a property.

14 November 2018
Unprompted review
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Reply from Truss

Thanks for your review, Daniel! We're glad you found the website easy to navigate and useful in comparing options. We aim to help you make the most of your budget and find a space the whole team loves.

Rated 5 out of 5 stars

Truss is a great realty partner.

Truss is a very professional & skilled realty partner.
They know their market and how to navigate through it.
They have strong communication skills and follow through.
My sales associate Anthony Ciaravino, offered valuable information & insight to our particular needs.
Great experience and would use this company again.

13 November 2018
Unprompted review
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Reply from Truss

Thank you for the review, Richard! We're glad you had a great experience as we aim to be the smartest way to lease space for your business.

Rated 5 out of 5 stars

Couldn't ask for more

Great experience, and simple.

11 November 2018
Unprompted review
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Reply from Truss

Thanks for your review Sylvia! We're glad you found the experience simple, as we aim to make Truss easy to use.

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