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See what reviewers are saying

Rated 1 out of 5 stars

I have used this site a few times and the quality of freelancers varies considerably (like any site). However, the site itself is TERRIBLE, and customer support is TERRIBLE. I requested a balance with... See more

Rated 5 out of 5 stars

From my point of view Best customer support service . They cooperated and helped me to resolve issue .

Rated 5 out of 5 stars

My first ever freelancing platform...I've earned there 3000 Rs. till now(I know that's not very much, but as a beginner I was happy). It's services are very good, most of the facilities provided here... See more

Rated 5 out of 5 stars

I am on several freelance platforms and feel most comfortable with Truelancer. 1. It's not overcrowded. 2. Not infested with scamsters. You do find the occasional one. They too are taken down... See more

Company details

  1. Recruitment Service
  2. Business and IT Consulting Agency
  3. Employment Consultant
  4. Human Resource Consulting
  5. Website Designer

Information provided by various external sources

Hire Freelancers & Find Freelance Jobs Online. Hire Freelancers in India, USA, UK, Bangladesh, Philippines. Hire Skilled Professionals, Consultants, Contractors


Contact info

3.7

Average

TrustScore 3.5 out of 5

552 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Working with this client was an…

Working with this client was an absolute pleasure! Clear communication, timely feedback, and a respectful attitude throughout the project. They knew exactly what they wanted and made the entire process smooth and enjoyable. Would love to collaborate again in the future. Highly recommended! ✅

5 June 2025
Unprompted review
Rated 1 out of 5 stars

NO reply from Support

Currently job posted on Truelancer.com from 9 days. No reply, so contacted to help after 2 days, "We are here" took all information and no reply yet. after 4 days I email Support, Mr Nikhil reply once then provide necessary information, then follow up by 3 emails but no reply from support or no Whats app call. I think admin do not care about clients at all.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Truelancer provided me with a seamless…

Truelancer provided me with a seamless and professional platform to connect with talented freelancers and clients. The user interface is intuitive, making it easy to post jobs, communicate clearly, and manage payments securely. I appreciated the wide pool of skilled professionals, timely support from the platform, and the transparency in the hiring process. What stood out the most was the commitment to quality and the ability to find the right match for every project, which made my overall experience smooth, productive, and trustworthy.

Truelancer excels at connecting freelancers and clients efficiently through a user-friendly platform. It offers a secure payment system, transparent communication tools, and a vast talent pool across various skills. The platform promotes trust by verifying profiles and providing clear work histories and reviews. Additionally, their customer support is responsive and helpful, ensuring a smooth experience for both freelancers and employers.

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting

Disgusting. Bought VIP to branch out to other platforms as I was in a tight financial situation, and they still haven't bothered to verify either of my gigs a week later. Both still pending. Don't waste your time or money.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

My Work Experience on Truelancer

My Work Experience on Truelancer

Working on Truelancer has been a rewarding experience. I completed a design project for a client, where I ensured timely delivery, attention to detail, and clear communication throughout the process. The client was satisfied, and that gave me the confidence to grow further as a freelancer.

Truelancer is not just a freelancing platform—it’s a bridge between talent and opportunity. It provides a safe, professional, and user-friendly environment for freelancers to showcase their skills and connect with serious clients. I’m excited to continue my journey here and take on more creative challenges.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

ruelancer is a fantastic platform for…

ruelancer is a fantastic platform for finding talented freelancers. The process of posting projects, communicating with professionals, and managing payments is smooth and secure. I had a great experience completing my project, and the platform's features made the entire process hassle-free. Highly recommended for both freelancers and clients!

31 March 2025
Unprompted review
Rated 1 out of 5 stars

unethical techniques

They created an JOB POSITION on Linkedin - and when you pressed apply they fool you in to making an account on their platform, and the position advertised on Linkedin does not exist at all, the link takes you to

talent/complete-profile?role=talent&category=graphic-design

This is most likely a deliberate dirty trick to get more users to sign up to their platform. Perhaps they are propping up their numbers to sell the company, who knows.

15 January 2025
Unprompted review
Rated 1 out of 5 stars

I had a terrible experience with this…

I had a terrible experience with this platform. The engineer who was supposed to do the job did nothing for two weeks. I had to request a refund, which took another two weeks for them to approve. Even now, a month later, I still haven’t received my money. They are not responding to my emails. This is the kind of service they provide. Please, guys, never use this platform!

13 December 2024
Unprompted review

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