I have used this site a few times and the quality of freelancers varies considerably (like any site). However, the site itself is TERRIBLE, and customer support is TERRIBLE. I requested a balance with... See more
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See what reviewers are saying
From my point of view Best customer support service . They cooperated and helped me to resolve issue .
My first ever freelancing platform...I've earned there 3000 Rs. till now(I know that's not very much, but as a beginner I was happy). It's services are very good, most of the facilities provided here... See more
I am on several freelance platforms and feel most comfortable with Truelancer. 1. It's not overcrowded. 2. Not infested with scamsters. You do find the occasional one. They too are taken down... See more
Company details
- Recruitment Service
- Business and IT Consulting Agency
- Employment Consultant
- Human Resource Consulting
- Website Designer
Information provided by various external sources
Hire Freelancers & Find Freelance Jobs Online. Hire Freelancers in India, USA, UK, Bangladesh, Philippines. Hire Skilled Professionals, Consultants, Contractors
Contact info
100 Feet Road 57, 110030, New Delhi, India
- truelancer.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Created a payout on 16th October and…
Created a payout on 16th October and was supposed to be deposited by 20th October. But it hasn't happened yet. Don't know how many more days to wait. Feels frustrated at this point.
Best platform to find capable freelancers
Very effective virtual space and user-friendly platform
The assistance they provide is amazing.
Incredible experience
Good to work
An ethically repugnant persisent spammer
Truelancer continues to spam you no matter how many times you unsubscribe, complain, or tell them to stop.
Excellent Service and Support
Professional, reliable, and easy to work with. The team communicates clearly, delivers on time, and truly cares about customer satisfaction. Highly recommended!
Truelancer has helped me find the right…
Truelancer has helped me find the right people. It has given me refunds when I needed them and staff to help. Their platform is improving and we look forward to a partnership in the future.
Truelancer made my life
Truelancer such a wonderful marketplace. This marketplace made my life awesome. My freelancing journey started with it. Thank You Truelancer!
Great Experience
Working with truelancer was a great experience, especially with the video call option to explain my detailed complicated job requirements.
This made communicating that much easier and I could get good results from my chosen worker.
My account has been banned without any…
My account has been banned without any prior notice, and my pending payment has not been released to PayPal.
Amazing experience with trulancer I…
Amazing experience with trulancer I stared my freelancing journey from here and now I make decent money in seating my village.
Most importantly it is connecting…
Most importantly it is connecting people across world from very sector making the work easy for companies and ensuring employment to freelancers on constant basis
good work good freelancer
Takes no responsibility at all
Truelancer doesn't care about their freelance workers. When a company you've done work for keeps changing the conditions for payment after the work has been done, don't think Truelancer will help you. They'll politely apologise for the inconvenience it may cause you to not get paid, but that's the extent of it. Truelancer will not hold the companies hiring people through their website accountable. For them it's all about the money, and Truelancer make more money on a company than one freelancer, so they side with the company.
Funds stuckb in escrow for over 7days
“I completed a project and the client approved my $50 payment over a week ago. It's still stuck in the seller locker. I’ve emailed support and tagged Truelancer on Twitter, but still no help. Please fix this — my username is [ude chinonso].”
This platform is humane and thoughtful
This platform is humane and thoughtful. Improvements can be made in terms of accountability but staff are responsive and try to help correct anything. We found good candidates and achieved what we needed to help support the poor and marginalized.
Bad customer service & Bad Selection
We wanted to do our website on WordPress, a simple task, the admin (Nikhil ) 2 times assigned two freelancers, and both failed to do the job. Bad Selection 2 Times.
Then, upon request to refund my amount, the request got neglected, and my budget is being hold without being able to use it.
You send emails, chats, WhatsApp, and no one respond!!
Does not look like a real professional company with systematic processes !
very good..
Very good easy to understand good…
Very good easy to understand good features
Can't unsubscribe
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