This company has anger problems!! I ordered 2 tires online, a week later found out they are not in stock. I asked to cancle the order, which took almost a week to do that. They cancled the order and... See more
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See what reviewers are saying
Mervs has a pleasant man working while he’s away on his holidays very polite calls back all people who asked for parts and were in a rush. Very helpful
Was happy first 12 each, put in my card details and proceeded to checkout, it wouldn't show many any shipping details until I had paid, once I paid I was able to see hoe much the item was "with ship... See more
The ordering process was clear, easy to understand and the price was very reasonable. I checked with a few shops south of the border and with exchange and shipping they were all significantly more exp... See more
Company details
Written by the company
🚚 Truck Part Superstore - Quality auto parts. 🛠️ For daily drivers to custom builds. 📦 Extensive range, fast shipping. #DriveWithTPS
Contact info
5008 50 Ave, T0B3H0, Mundare, AB, Canada
- 1-877-596-9677
- sales@tpscarparts.com
- truckpartsuperstore.ca
2.8
Average
72 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible customer experience
Terrible customer experience. I don’t recommend this store, they’re making the return process unnecessarily hard for the customer and are charging unreasonably high amounts for shipping and deducting that from customer refund. Better to spend few more bucks on your purchase through Amazon or some other retailer and be greeted with amazing customer service.
5 June 2024
Unprompted review
Reply from Truck Part Superstore
Unfortunately the order number was not referenced in this review and don't have any order history with the first name "Paulina" so I can't take a look at the order, so I can only offer a general response. When it comes to returns as a result of order error, the customer is responsible for the costs of shipping the item both ways which is standard practice, even with Amazon. The larger the item or more remote the area, the more it will cost to ship - unfortunately that is not something that we can control, sorry. Any questions, please reach out.
Excellent transaction
Excellent transaction, condition & prompt communication + shipping/arrival. Highly recommended seller & service!
18 March 2024
Unprompted review
Reply from Truck Part Superstore
Thank you for the feedback!
Reply from Truck Part Superstore
Thank you for the feedback!
Received my order quickly
Received my order quickly, and at a very reasonable price.
28 March 2024
Unprompted review
Reply from Truck Part Superstore
Thank you for the feedback!
Product arrived quickly
Product arrived quickly (110lb hitch travelling 3900 KM - pretty good). Email responses from company were prompt and professional.
23 February 2024
Unprompted review
Reply from Truck Part Superstore
Thank you for the feedback!
Competitive pricing
Competitive pricing, items were on back order but were delivered quickly. Exactly as ordered.
10 February 2024
Unprompted review
Great service
Great service, great pricing, fast delivery! Very happy with the product and service
17 April 2024
Unprompted review
Price was good
Price was good, delivery as promised, part as described, what more can you ask for.
31 January 2024
Unprompted review
It was the exact part I needed
It was the exact part I needed, and you were one of the few places with stock and a fair price.
8 February 2024
Unprompted review
Again, competitive price
Again, competitive price, great freight and got here fast.
24 March 2024
Unprompted review
It came super fast and works great!
11 February 2024
Unprompted review
great price and free shipping
3 January 2024
Unprompted review
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