Traded one of my watches in today for a new one, and ended up getting my mum a pair of diamond earrings whilst I was there as the quality was amazing 😍 wouldn’t go anywhere else for my jewellery an... See more
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Celebrating 30 years in the game we are proud to launch our new luxury showroom “THE PENTHOUSE” in the city of London. Taking the original small east end store to a whole new level, we are known for our range of unique custom made diamond pieces and high end luxury watches. We have a vast collection of jewellery from rings, pendants, chains and more.
Contact info
19 Great Winchester Street, EC2N 2BH, London, United Kingdom
- 07399606868
- info@trottersjewellers.com
- trottersjewellers.com
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Exceptional Service from Start to Finish
My experience at Trotters Penthouse was truly excellent. From the moment I arrived, I was made to feel incredibly welcome.
H was attentive, knowledgeable and genuinely helpful, taking the time to answer all of my questions and patiently guiding me through different models and styles. He offered thoughtful advice and expertise without ever making me feel pressured to make a decision - I felt completely at ease to take my time, and the entire team went above and beyond to ensure a seamless and enjoyable experience.
I would absolutely recommend Trotters to anyone looking for exceptional service - keep up the great work!
Seller very friendly & efficent
Seller very friendly & efficent . Great communication throughout sale and delivery of watch. I would highly recommend
Great service
Very easy to deal with - professional and great stock
Super fast deliver & watch looks fantastic
Thank you!!
Top guys I would recommend to everyone…
Top guys I would recommend to everyone and I would definitely be coming back
A special team…
A special thank you to Trotters and the whole team, every member were an absolute pleasure to speak to and deal with, from messages to face to face conversations it truly felt like a long withstanding relationship. They went above and beyond, are by far the most credible people to deal with and down to earth. Once again you are all really appreciated and look forward to the future thank you very much!
Great customer service and very…
Great customer service and very friendly staff. Top boys and business.
Louie + Micky was really helpful bought…
Louie + Micky was really helpful bought 2 lovely watches for me and my partner was for my retirement
My have to go back to work to pay for them 🤦♂️
Well recommend to any one ill be back
Lovely Jubble
What an absolutely fantastic place
What an absolutely fantastic place . The team here are just fantastic. Friendly , open ,knowledgeable and clearly true enthusiast . No hard sell just really great open conversation about what you are looking for ,what would suit your lifestyle and persona best and life in general ,where you happen to buy the perfect watch . Amazing group of guys and shout out to Conner . Great watches , great prices great experience.
A Trip from the North..
Mikey was particularly friendly & welcoming. His communication prior to purchase was regular and meaningful which gave confidence as I was travelling from Scotland.
Another top experience!
Once again great experience, and service from Jake!
Everyone there is welcoming, and friendly!
Putting you at ease straight away.
Zero pressure in selling too!
Will only deal with these guys 👌
Perfect service and experience
The guys at Trotters are a pleasure to deal with. Nothing was too much trouble for Louie who patiently advised us on watch choices resulting in us purchasing two. After this I found mine to become tight after wearing for a bit and I was sorted out with additional links fitted without question. If you are in the market for upmarket watches or jewellery then Trotters is where you should go from my experience.
Great service from the lads
Great service from the lads, no pressure just great advice and selection to choose from. Highly recommend
Professional and accommodating service
The Trotters team was really professional, friendly and accommodating. I’ve bought from and sold to them and have been fair on both occasions with their pricing. Would happily purchase from them again.
Highly recommended!
Friendly and knowledgeable staff. Left with a beautiful watch and a complimentary bottle of champagne to celebrate. Will come back soon!
Great service 👏
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