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Rated 1 out of 5 stars

I didnt received my eticket!!!!!!! My cc alredy deducting to purchase the ticket through this website. But i didnt receive my ticket Pls send my eticket with ref no F101033715

Rated 5 out of 5 stars

thanks for good work, keep going and good luck in your business.

Rated 1 out of 5 stars

I have spent 26 hours in Pulkovo airport (Sankt Petersburg) sleeping on a bench in departure hall and another 14 hours in Kiev waiting for my plane because my flight was canceled. Weather conditions,... See more

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3.5

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 3 out of 5 stars

My laggage mistery

I was surprised to receive a call that my laggage need to be paid on line.
although when I was making payment for the ticket it was not mentioned that my laggage should be paid separetely...

10 October 2012
Unprompted review
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Reply from tripsta

Dear Mrs. Hughes,

Thank you for sharing your opinion with us.

We are sorry for the inconvenience you had to experience, however the information regarding the extra charge of AirBaltic for the luggage was displayed in the result page of the flight before you had proceeded with the booking.

We highly appreciate your feedback as it will assist us in becoming better at what we do. It’s our goal to retain you as a satisfied customer and we hope to serve you again in the future.

Best regards,

Your Tripsta team.

Rated 5 out of 5 stars

Everything is great!!!

Good price for the tickets and good service. Problems with payment and receipt of confirmation does not arise. Everything is as it should be.

10 October 2012
Unprompted review
Rated 1 out of 5 stars
tripsta logo

Reply from tripsta

Dear Mr.Belyaev,

Thank you for sharing your opinion with us. We understand how disappointing it can be when your expectations are not met.
Most probably the reason why you had a difficulty to contact our call center is because all our lines were busy.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. It’s our goal to retain you as a satisfied customer and we hope to serve you again in the future.

Best regards,

Your Tripsta team.

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