Triodos Bank UK Reviews 787

Triodos bank is the best! I feel so confident and reassured that my money is being used for really good, worthwhile causes that support everything from green energy, social enterprises, wildlife charities and much more. I spent many years in the dark about my previous high street bank but knowledge is power and as soon as I discovered that my money was being used to fund oil and gas companies that cause incredible harm to our planet, as well as investments in organisations linked to the arms trade, it was a very easy decision to cut all ties and find a better way to bank. Thank you Triodos, if only all banks would follow your lead.

A wide range of accounts available , numerous investment opportunities and for years now leaders in sustainable banking and championing green issues, these are a few of the reasons i decided to bank with Triodos.
They also have a great service team and have dealt with questions and queries with efficient , polite and friendly speediness. I have banked with Triodos for over ten years and have found them to be a very solid bank with its priorities up front.

I trust Triodos bank to use my money to help projects that are good for the environment and for society. They keep me informed about the projects that they are enabling. Any time that I have needed to contact them with a question they are very helpful on the phone. I would recommend them to anyone who cares about how their money is used.

I have recently sold and bought a house, had an attempted online fraud and transferred money to a family member abroad. Triodos have been excellent in dealing with all of these issues. The call centre have answered in a few minutes. Online communication has been good and information sent as quickly as possible. security has been vigilant. Gives you confidence in banking with Triodos. Also good to know your money is being used ethically.

We tried to open a new charity account with a substantial deposit but Triodos bank refused to open a new account.

It was good to get a real and very helpful person to sort out my problem

Triodos offer hope for better ways of doing things.On top of being "Green" and "ethical", their responses by phone are always prompt and relevant. v. Good.

Member since 2017, not had a bad experience yet. All the services of a high street bank with the ethics and common touch of a community hub.

Each time I speak directly to a customer service member of staff at Triodos bank, I have been entirely satisfied with the help and assistance that I have received. They always understand my enquiry and meet my needs exceptionally well.

It is unusual in this day and age to be able to speak to a person directly; thankfully at Triodos Bank I am always greeted by a human being who clearly knows their job and can respond to each and every query that I have raised. This takes away all the frustration that can build up when you can get no-one to listen.

Thank you Triodos for exceptional service. I couldn't recommend you more highly.

Phone answered within a few minutes, with very helpful person who knew where to find the answer to my problem and did it quickly. Nice friendly service and good overall banking service, especially the Triodos app which I find easy to use. Reasonable range of savings accounts on offer as well.

I contacted Triodos customer service to discuss a financial issue arising from my personal circumstances. It was very easy to get through to someone who could help and I was very grateful that a solution to my problem could be found, and in a short period of time.
I chose Triodos as the bank to hold my savings and to invest in crowdfunding opportunities because of their alignment with my values; it is great to know that they also offer the kind of efficient and compassionate customer service that many other organizations lack nowadays.

I closed my NatWest account that I’ve had since I was 14 as I wanted to make sure my money was not being used to fund war, etc. I was nervous about this switch but it has all gone very well. No complaints with the bank but I do have a Nationwide account as back up, Triodos don’t do Applepay and sometimes I’ve needed to use it. I’m glad I’ve made this switch to Triodos as my main account and savings account. No regrets so far.

I tried to apply for a savings account five times on the app and it crashed every time. Frustrating after inputting so much information. Nothing wrong with my connection so I have regretfully uninstalled the app and gone elsewhere.

The bank is transparent in all its dealings with customers, both investors, savers and businesses to which it lends. The website provides detail of all the project it lends to.
For savers, the rates are slightly below the current market rate but you can see exactly where the differential is going in support for environmental and other projects.
They are savvy people and it seems extraordinary that they don't receive more recognition.
it's also an excellent way, for a saver or investor, to contribute to a sustainable future.

I initially joined triodos because I wanted my money to be doing good in the world even when I wasn't using it. The poor online service and functionality quickly led me to use another bank for my day to day transactions, and I used triodos solely for my savings (which I rarely access).

Finally I can keep my money safe without funding fossil fuels industry. Triodos is truly the greenest bank out there. The online app is a bit less advanced than the top high street banks' but I prefer heart and soul of Triodos than fancy apps of other banks ;) I've been a happy customer for over a year now and I'm staying for good!

Triodos Bank sets the bar that other banks should aspire to. It’s a bank that truly serves the community.

FRIENDLY, EFFICIENT AND PATIENT ATTENTION TO ONE WHO IS NOT WELL-VERSED IN THE TECHNOLOGY OF COMMUNICATIONS OR BANKING PROTOCOLS OR SYSTEMS.
AND, UNIQUELY AMONG BANKS, ETHICS AND SUSTAINABILITY ARE NOT JUST OFFERINGS “BOLTED ON” TO A CONVENTIONAL BANK’S SOLE ULTIMATE AIM OF INCREASING SHAREHOLDER VALUE ABOVE THAT OF ANY OTHER STAKEHOLDER. THEY ARE INTEGRATED, ROOT AND BRANCH THROUGHOUT THE WHOLE ORGANISATION AND ALL ITS ACTIVITIES.

Ethical straightforward banking where your money really makes a positive difference. It makes sense for everyone and for the planet!