tribz Reviews 92

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Staff were polite and shipping was fast. The problem occurred when they shipped the item to me and listed it as a document. Well that wasn’t true and customs caught it. This made customs charge me $1... See more

Rated 5 out of 5 stars

I'd not heard of Tribz before, so was a little hesitant placing an order. I however need not have worried - great value, quick dispatch & very responsive (Kavi). The router labelled as 'Pristine' look... See more

Company replied

Rated 5 out of 5 stars

Bought a router from them and couldn't get it to work being user error rather than the hardware. They had the router back and issued a full refund immediately upon receipt of return. Sometimes thin... See more

Rated 5 out of 5 stars

Fast delivery of our router, then when we needed help, Sam went above and beyond to assist us setting it up. His knowledge was first class and his ability to explain in layman’s terms was both inspi... See more

Company details

  1. Online Marketplace
  2. Cell Phone Store
  3. Computer Store
  4. Used Computer Store

About tribz

Written by the company

looking for pocket friendly, planet positive purchases? at tribz, we've got you covered!

tribz - carefully curated collections for curiously conscious consumers, by a collective of eclectic, eccentric & always ethical entrepreneurs. sustainably stylish selections guaranteed to be planet positive & pocket friendly. everything from plant based supplements to pre-loved tech.

welcome to the tribe and thanks for your support! We really appreciate it!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Better not order out of the UK.

Staff were polite and shipping was fast. The problem occurred when they shipped the item to me and listed it as a document. Well that wasn’t true and customs caught it. This made customs charge me $112.00 for a $25.00 micro SD card. I refused it and will just be out the money I paid for the SD card plus shipping.

13 April 2026
Rated 5 out of 5 stars

Router

Bought a router from them and couldn't get it to work being user error rather than the hardware. They had the router back and issued a full refund immediately upon receipt of return.
Sometimes things do happen beyond our control and they went out their way to rectify.
Tony

1 May 2025
Unprompted review
Rated 3 out of 5 stars

Nokia portable WiFi tower doesn’t really work well.

Bought a Nokia portable WiFi tower, but it really doesn’t work on 4G or 5G, so I may need to look at other alternatives. Very difficult to find the root cause.

19 May 2025
tribz logo

Reply from tribz

Hi Michael, what seems to be the problem? Give us a call and someone from our tech tribe should be able to get you back up and running again.

Rated 1 out of 5 stars

No vat receipt for the expensive…

No vat receipt for the expensive purchase

19 March 2025
tribz logo

Reply from tribz

hi Sung. I see your request for a VAT invoice was received yesterday after 5pm and can confirm our customer service tribe has sent it out to you this morning! Hopefully you got it. Any questions, pls let us know! Always glad to be of service.

Rated 5 out of 5 stars

Very Happy

Product was exactly as stated. Even sent a compatible plug socket for the UK which was really appreciated. Quick delivery. No hassle.

6 March 2025
tribz logo

Reply from tribz

Thanks Chris! Great to hear you're very happy! Thanks for join our tribe. if we can be of any further service, pls let us know!

Rated 3 out of 5 stars

Ordered a used router from Tribz

Ordered a used router from Tribz. It arrived quickly, well-packaged, and worked fine initially. However, after several months, issues arose, and support was unresponsive. While the price and fast shipping were positives, limited warranty and lack of tech support afterward were disappointing. Decent for short-term needs, but consider warranty limitations before purchasing.

23 February 2025
Unprompted review
tribz logo

Reply from tribz

Hi Ikea. Unfortunately we cant seem to identify your order from this post (as its organic) so i'm not sure what happened, but feel free to reply to this and we'll see how we can help.

Rated 5 out of 5 stars

Supporting smaller e-comm sites

Though not a very big commerce site it had what we were looking for. Seamless ordering and delivery of product

17 February 2025
tribz logo

Reply from tribz

We are indeed a small company, doing our best to grow our tribe, serve the community and spread some love! Thanks for giving us a try Tejal! Much appreciated!

Rated 5 out of 5 stars

Surprisingly these days these are a…

Surprisingly these days these are a lovely genuine company that really does go that extra mile towards customer support.

22 December 2024
tribz logo

Reply from tribz

Thanks Howard! Its always heart warming to read reviews like this. Keeps us striving to be better! Thanks for giving us a try and supporting our collective!

Rated 5 out of 5 stars

Superb tech backup

wanted to upgrate our sim-based wifi router. Enormous thanks to Sam for his help, from advice getting the right product then going a country mile above and beyond in getting it set up. We will be straight back to Tribz next time we need any tech.

13 December 2024
Unprompted review
tribz logo

Reply from tribz

Thanks for this great review Richard! I'm glad we could be of service and look forward to being able to serve you in future! Much appreciated!

Rated 5 out of 5 stars

Great price, delivery

Fair prices for my products, quick delivery

29 November 2024
tribz logo

Reply from tribz

Awesome! Thank you for opting to become part of the tribe of people making planet positive purchases!

Rated 2 out of 5 stars

Product was a bit rubbish

Product was a bit rubbish, non UK item. App doesn't work very well.

29 November 2024
tribz logo

Reply from tribz

Hi Tom! Sorry to hear you didnt like the Ember Mug. The white one didnt come with a UK charger, but hopefully you for the 3 pin adapter with it? I know what you mean about the app but Ember does regular updates to their app and when i updated, it fixed the issue i was having. perhaps try that?

Rated 5 out of 5 stars

Found the item to be cheapest on the…

Found the item to be cheapest on the internet but I'd never heard of this company. Gave it a go and my item got delivered. Bang on will use again. No issues at all.

28 November 2024
tribz logo

Reply from tribz

Thanks Richard! Really glad you decided to place your trust in us and super happy to hear we didnt disappoint! Thanks for making a planet positive choice with our collective!

Rated 5 out of 5 stars

Great product

Great product. Fast delivery. Great price.

20 November 2024
tribz logo

Reply from tribz

Super happy to hear you love the price and the product! Thanks for choosing to support our tribe!

Rated 5 out of 5 stars

Excellent customer service

I had a few questions about the product I wanted to purchase and the customer service replied very quickly and with an informed response.
The item was also delivered very quickly. It was in very good condition and perfectly functioning!

19 November 2024
tribz logo

Reply from tribz

Thanks for making a planet positive purchase with us Orlando. Super happy to hear our customer service tribe was able to meet your expectations!

Rated 5 out of 5 stars

I recently purchased a mug on tribz…

I recently purchased a mug on tribz online site, delivery was good, price was good,my purchase was very well packed everything at the moment is working well, so yes I would buy from this seller again. So thank you tribz for a smooth buy.

18 November 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look