Travelnest Reviews 5,280

clean
comfortable
all needed kitchen tools
waschmachine
swimmingpool
parking place

nice and clean.

Nice house with parking

We were told that the apartment building did not have a lift and that the flat was on the sixth floor. In fact the flat was on the 4th floor of a very attractive building WITH a lift!

We were also told to pick up the keys in Earls Court. Fortunately, I know London well and questioned this advice and was told that,In fact, the key pick up location was a nearby shop in St John’s Wood. If I had been a stranger to the city this wrong advice would have made the start of the vacation very stressful.

I also questioned the flat number which was given as 4.0. When we arrived we were lucky to encounter the concierge who told us that the actual designation of the flat was 4 O (ie on the 4th floor where the flats were identified by letters of the alphabet NOT numbers).

All in all, your communication was very poor.

The flat itself was good as was the area which was peaceful and it had very good public transport almost from the front door.

The apartment is large and the two bedrooms with king size beds are nice, however the common seating area is smallish and the seating not all that comfortable (no couch). Otherwise it has what a traveler needs for a stay of up to a week kitchen wise. It is on a pretty busy street so there is some noise, and if you are sensitive to that you might look elsewhere. I slept fine.

The cabin was perfect in every way , very clean and very comfortable, the location was also perfect with a lovely enclosed garden for our granddaughter and dog to play in.
There is a huge field a few steps away from the cabin which is great for walking around with the dog , we will 100% be booking again 😀

We had a terrible experience with this rental and Travelnest have washed their hands of all responsibility too.

We arrived at this apartment and it was freezing cold like it hadn't been occupied for months. And the smell was horrendous. At 1 point my husband opened the fridge to see if that's where the smell was coming from and the smell that came out of the fridge was ghastly you could smell it from rooms away even after the door had been closed.

We decided that we couldn't stay in the apartment (our children were by this point crying as it was so cold inside)

We contacted the host to ask about the heating as there where no instructions left anywhere to tell you how to use this. They did eventually get back to us and tell us that they would be round to sort things out but we never saw them, we managed to source a hotel about 15 minutes away and went there instead at great expense.

We informed the host that we would were leaving and got no response from them.

When I tried to complain to Travelnest they told me that the issue of a refund was up to the host who of course denied this as apparently us putting the heating on was a "fire risk" just what you want to hear when your children were supposed to be staying there for 2 nights in Scottish winter.

AVOID AT ALL COSTS

Great property great location great host.

Gorgeous home from home...we couldn't have enjoyed the stay more

We had a wonderful stay in this stunning house. The host was also very helpful. We would highly recommend this property.

Not a good experience.
Had to wait outside in the storm for 20 mins waiting for a key.
No sheets for the sofa bed and it didn’t look very clean.
No bolt on the front door so didn’t feel safe as anyone could have a key.
And no towels at all, even though it advertised that it had towels. So we couldn’t have showers or even dry our hands after a long journey. No response when texting and calling asking for towels. In the end we had to go out and buy our own.
Not a good experience.

Great location and great value for money. Will definitely stay there again

Really nice apartment with great facilities. Hot tubs was a great bonus. Coupe book again

Modern, clean,comfortable and all appliances you could need.I Would recommend to anyone visiting Dundee needing a central location.Pet friendly a bonus.

I have booked to stay in a property next April and have tried various ways to contact the host and no one is responding to me, not a good start....

The place was not overly clean, there was a lot of damage, no forks in the cutlery drawer, bedding was dirty and smelly. Then in the middle of the night another guest tried to access the building. It had been let twice on the same day. I have tried to communicate with the people since so as not to leave a negative review but they have not replied-just keep asking for reviews. Very disappointing.

The property advertises a working shower and bath. This was not the case and when we highlighted this together with a shower screen that nearly fell off its hinge onto my pregnant daughter and grandson the host denied all knowledge of there being anything wrong with the bathroom at all I wouldn’t touch this property for safety issues and an irresponsible host.

We stayed in the whole apartment with a group of twelve, and it couldn’t have been better. The place was spacious, clean, and very well set up for a large group. There was plenty of room for everyone, comfortable beds, and a great layout that made it easy for us to relax together without feeling cramped.

Really friendly staff. Great location. Comfortable room. Good communication. I didn’t arrive until late so tea, coffee and milk sachets would have been nice. I also couldn’t work the TV

It was dirty and needs a deep clean. I did not feel clean staying there. Carpets were stained kitchen tap dripping. Tables need a good clean. Food in tv remote. Not a pleasent stay