Looked newly refurbished lovely and comfy. Blankets / throws and beds fab. Intercom did not work resulting in several trips down to open the door for the daughter. Shower also not as good as I have... See more
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Birchin Court, 20 Birchin Lane, EC3V 9DU, London, United Kingdom
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We had a fantastic stay! Due to some last-minute travel logistics, we needed to reduce our stay time, and we were accommodated quickly and without any hassle. Our host was incredibly kind and thoughtful— they even put up decorations for our wedding in the area, which made us feel especially welcome. We also received a lovely hamper on arrival, which was such a warm touch.
The house itself was spotless, beautifully maintained, and had everything we needed for a very comfortable stay. Location was ideal for exploring the island. Overall, it was a wonderful experience from start to finish, and we wouldn’t hesitate to stay here again or book through Travelnest in the future. Highly recommended!

Reply from Travelnest
Great location right in heart of Leeds so walking place to place was easy.
Good value for money, very clean, comfortable and well equipped.
Customer service was good and prompt when I had to call for entry codes etc
All in very good. Will no doubt end up staying there again.

Reply from Travelnest
Scam. Doesnt exist - the map takes you to the middle of the bus parking spots in the bus station, all messages unanswered and numbers are to dead lines. The map on air bnb takes you to another non existent patch of land between a gas station and a bank. Emailed travelnest and booking.com and no response.

Reply from Travelnest
The van was comfortable and spotless. Daniel was veru helpfull when we needed to stay an extra night at short motice.
My only problem is the reception is not marked. A simple arrow would have beem a great help on the dark November nights. But dispite this I will certainly stay there agsin if I a.m in the area.

Reply from Travelnest
I have been booking an Apartment via booking and it seemed to be linked with Travelnest. The Appartement we booked was not available, the Appartement we got was much smaller, the kitchen in the same Room Like the bedroom, the washingmaschine was still in use and it was not cleaned at all, I found a dead rat in front of the door. I tried to contact the Host, who couldn‘t provide an Appartement Like described. So I cancelled the booking with the Host, who told me that she will refund the Money, however this never happend. I contacted booking and the Host several times, no answer. Very disapointing.

Reply from Travelnest
clean
comfortable
all needed kitchen tools
waschmachine
swimmingpool
parking place

Reply from Travelnest
We were told that the apartment building did not have a lift and that the flat was on the sixth floor. In fact the flat was on the 4th floor of a very attractive building WITH a lift!
We were also told to pick up the keys in Earls Court. Fortunately, I know London well and questioned this advice and was told that,In fact, the key pick up location was a nearby shop in St John’s Wood. If I had been a stranger to the city this wrong advice would have made the start of the vacation very stressful.
I also questioned the flat number which was given as 4.0. When we arrived we were lucky to encounter the concierge who told us that the actual designation of the flat was 4 O (ie on the 4th floor where the flats were identified by letters of the alphabet NOT numbers).
All in all, your communication was very poor.
The flat itself was good as was the area which was peaceful and it had very good public transport almost from the front door.

Reply from Travelnest
The apartment is large and the two bedrooms with king size beds are nice, however the common seating area is smallish and the seating not all that comfortable (no couch). Otherwise it has what a traveler needs for a stay of up to a week kitchen wise. It is on a pretty busy street so there is some noise, and if you are sensitive to that you might look elsewhere. I slept fine.

Reply from Travelnest
The cabin was perfect in every way , very clean and very comfortable, the location was also perfect with a lovely enclosed garden for our granddaughter and dog to play in.
There is a huge field a few steps away from the cabin which is great for walking around with the dog , we will 100% be booking again 😀

Reply from Travelnest
We had a terrible experience with this rental and Travelnest have washed their hands of all responsibility too.
We arrived at this apartment and it was freezing cold like it hadn't been occupied for months. And the smell was horrendous. At 1 point my husband opened the fridge to see if that's where the smell was coming from and the smell that came out of the fridge was ghastly you could smell it from rooms away even after the door had been closed.
We decided that we couldn't stay in the apartment (our children were by this point crying as it was so cold inside)
We contacted the host to ask about the heating as there where no instructions left anywhere to tell you how to use this. They did eventually get back to us and tell us that they would be round to sort things out but we never saw them, we managed to source a hotel about 15 minutes away and went there instead at great expense.
We informed the host that we would were leaving and got no response from them.
When I tried to complain to Travelnest they told me that the issue of a refund was up to the host who of course denied this as apparently us putting the heating on was a "fire risk" just what you want to hear when your children were supposed to be staying there for 2 nights in Scottish winter.
AVOID AT ALL COSTS

Reply from Travelnest

Reply from Travelnest
Gorgeous home from home...we couldn't have enjoyed the stay more

Reply from Travelnest
We had a wonderful stay in this stunning house. The host was also very helpful. We would highly recommend this property.

Reply from Travelnest
Not a good experience.
Had to wait outside in the storm for 20 mins waiting for a key.
No sheets for the sofa bed and it didn’t look very clean.
No bolt on the front door so didn’t feel safe as anyone could have a key.
And no towels at all, even though it advertised that it had towels. So we couldn’t have showers or even dry our hands after a long journey. No response when texting and calling asking for towels. In the end we had to go out and buy our own.
Not a good experience.

Reply from Travelnest
Great location and great value for money. Will definitely stay there again

Reply from Travelnest
Really nice apartment with great facilities. Hot tubs was a great bonus. Coupe book again

Reply from Travelnest
Modern, clean,comfortable and all appliances you could need.I Would recommend to anyone visiting Dundee needing a central location.Pet friendly a bonus.

Reply from Travelnest
I have booked to stay in a property next April and have tried various ways to contact the host and no one is responding to me, not a good start....

Reply from Travelnest
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