Clean & tidy & easily found Great area to spend a weekend Would definitely use again. Only problem was we could not get the TV to work. Perhaps some information on local amenities would be helpful
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Travelnest helps holiday rental owners thrive by combining technology with a human touch.
Every customer is matched with a dedicated property expert who delivers ongoing support, tailored recommendations and proven, data-led strategies to maximise bookings.
We make it simple to list across major platforms like Airbnb and Booking.com, while our experts help you stand out.
We're proud to be partners in your success, offering expert advice backed by real-time performance data.
Property Experts
Global exposure
Calendar sync
Smart pricing
Mobile app
Get started
Birchin Court, 20 Birchin Lane, EC3V 9DU, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend!
Overall our stay was fantastic. The lodge was modern and clean. The lodge was very well equipped, instructed and easy to use. The hot tub was also set up for us on arrival. The host was also a great communicator, always helpful and quick to answer any enquiry's.
Another bonus was that the clubhouse was right at the door step. The staff were all very welcoming and friendly. The Old Stables Inn pub was a quick 5 minutes walk from the lodge for some pub grub and drinks!
We had no issues at all with the lodge and had a great stay.
Thanks again.

Reply from Travelnest
A super comfy apartment, just lacking two sets of keys for if people want to do different things.

Reply from Travelnest
This little hidden gem is beautiful full of character and charm and warmth home from home stay. Had everything to make the stay as comfortable as possible definitely worth a visit you won’t be disappointed. Charming hosts. Fully equipped kitchen the standard of cleaning was amazing felt like luxury on a smaller budget just perfect. Get booking you won’t be disappointed. It’s now my favourite place to book. Bonus is its dog friendly 😁

Reply from Travelnest
Great apartment, nice facilities, elevator, balcony, great host, close to everything

Reply from Travelnest
If I could give this caravan 0 stars, I absolutely would. From start to finish, the experience was an absolute joke. We received a message around 12–1pm on the day of arrival saying the Wi-Fi wasn’t working and the hot tub was unusable, but someone would be out first thing Saturday morning to sort it. Check-in was at 4pm. We arrived at 4:30pm to find the caravan hadn’t been cleaned at all after the previous guests. The smell alone suggested a group of wet dogs had held a stag do inside. There were skid marks in the toilets, dirty bedding, and crumbs over the kitchen surfaces. A cleaner eventually arrived at 5pm to change the beds and clean the kitchen (which was appreciated) but this should have been done long before we got there. On Saturday morning, we messaged regarding the hot tub maintenance. No reply. We tried again. Still no reply. By 8pm, after an entire day wasted waiting, we had given up. The hot tub was never sorted, and the owner didn’t answer a single call or message. We ended up spending most of our holiday trying to sort out problems that should have been resolved before we arrived. But hey — at least the heating works. If you’re thinking of booking this place, save your money and go camping with a paddling pool instead. It’ll be cleaner, better managed, and far less stressful.

Reply from Travelnest
Good value for your money. Near a train station and a bus stop. Near Anfield❤️

Reply from Travelnest

Reply from Travelnest
The warden had no record of our booking . There was a cup in the sink , rubbish in the bin , the smoke alarm had been taken down and there was no battery in it , the wardrobe door was hanging off , the bedroom door didnt close , the bathroom sink cold tap didnt work , the bedding was dirty , there was one dirty hand towel in the bathroom , the mats where dirty . I sleop on the sofa with blankets and pillows from my car .

Reply from Travelnest
Lovely quiet place perfect for me to work while in Manchester. Spotlessly clean and comfortable with everything you need. Lovely hosts.

Reply from Travelnest
The prooperty itself was seriously lacking. The limited towels were damp upon arrival, the internet did not work, there was no shampoo or amenities and the location of the lockbox was inconvenient. Even though I paid for a 2 nights, I left within 30 mins of arriving as it was not particularly clean and very depressing, but most importantly, no working internet!

Reply from Travelnest
Booked a property with them via Airbnb. They cancelled on me after I'd arrived at the property after check-in time. They'd failed to respond to my earlier messages about check in instructions and the phone number given didn't work. Once Airbnb reached them (as I stood for ages in the rain), they sent a single message and ignored my response to it. Unacceptable.

Reply from Travelnest
The property on Britton street is advertised that it comes with parking but there is no parking here. Drug taking parties goes on all night and it’s a family street. Not appropriate for this location and is honestly cruel on the residents. Shameful

Reply from Travelnest
We want to thank Birger for his hospitality and his warmth during our whole trip. The apartment is close to a norwegian grocery store and 5mins away from a bus stop that takes you right to the airport and the center. This was our ideal accomodation for our trip. We had the time our lives, definitely recommend this place.

Reply from Travelnest
Absolutely fantastic, everything you need, cozy,and in a great location
Host is brilliant

Reply from Travelnest
Dirty ! Badly executed design and worlmanship on an idea that should of worked !
Awful not as described cooking facilities! Hottub is a cheap bnq one! Smelling of chlorine and half full! Bathroom isn't attached and separate! Sink is in the field! Wish I'd read the previous reviews...
Didn't stay and just drove home as was just a one night stay! Got a refund via booking dot com...

Reply from Travelnest
Dirty filthy greasy kitchen,disgusting dirty toilets,disgusting dirty flooring,absolutely awful experience,took me 4 hrs just to get it basic clean...won't ever be booking through you again nor recommend anyone

Reply from Travelnest
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.