Travelnest Reviews 5,278

The apartment was disgusting, stunk of cigarettes, had mould everywhere and was generally just filthy. Bits of door were missing, locks falling off, bits of walls with chunks out of it. The photos on the booking look nothing like the actual property

Lovely stay. Very reasonably priced and great location!

We had a family weekend away just before Christmas. The location was really good in Derry for us, near city centre and to experience all that is Derry.
The house was clean and spacious for a big group. There was an open fire which was lovely to relax and enjoy in the living room.

Lovely house, we had a great time staying here, had everything we needed (remember to bring your own towels)
Slept really well and was really comfortable.
super helpful hosts too.

Travelnest has ignored all requests for communicating with me, the BBB, and a state’s Attorney Generals office to resolve a problem that is documented to be refundable. Travelnest removed the rental from their offerings during the complaint period and it remains unresolved.

This is a little gem! Beautifully decorated, personal, homely touches everywhere.
It was decorated with Christmas decorations when we stayed.

The perfect flat in the perfect location. Very roomy, clean, tidy and well decorated. Bedrooms ideal and very comfortable. Excellent communication with David helped immensely.

Equipped with kitchen with laundry facilities and nearby to places of interest. We were also upgraded to 4BR+3bathrooms. Chris, the host, was so accomadating and kind.

Thank you for everything!

It was the perfect set up for what we had planned. We had a girls night for a 30th birthday party and the karaoke booth just made the night. The beds were super comfortable and the shower area was ideal for the amount of people there.

Superior hygiene, value for money, amazing staff. Very close to the airport, pool open until midnight.

There are 29 steps from the enterance to the elevator. For me it is a critical information that I dont know before the check in

Great location
Perfect fir two people
Lovely neighbour!

When we arrived at the property, it had not been cleaned, none of the beds had been made, or even changed, and the bathrooms were dirty. We had to go a stay in a hotel, at vast expense,we sent photos to Travelnest who then said the host Disagreed with our comments, and would not give us a refund. It was awful

I booked this apartment because it advertised free parking, but there was no legitimate parking available when I arrived. Despite contacting the host several times beforehand, I received no response until Booking.com stepped in. The parking postcode I was eventually given was inaccessible, and the only nearby spaces were disabled-only bays, which I couldn’t legally use.

On top of that, the apartment itself was not clean, which added to the poor experience. Overall, the lack of communication, misleading listing, and cleanliness issues made the stay stressful and disappointing. I wouldn’t have booked if the information had been accurate

Nice apartment, close to the centre. Everything was fine. Maybe the bathroom was a bit small.

We booked a 4 bedroom accommodation to sleep 6 people as seen on the booking.com website at a certain address/postcode.After asking several times for property access information I only received this information on the morning of travel via email. After meeting friends we proceeded to the booked accommodation postcode and found we were unable to gain access to the address when rechecking the access email I found we had been moved to another address without being told we then took a taxi to the new address and found it only had 3 bedrooms not 4. Only four dining chairs for six guests and only 3 forks in the cutlery drawer and the bathroom door hinge was insecure making hard to close!!! After reading other reviews it seems this has happened to guests booking with this company !!!!!!!
After complaining to the company we are not getting anywhere with the complaint I would not book with this company ever again ………..

Spotlessly clean and well equipped property