Travel Menorca Reviews 8

We have travelled to Menorca as a 3 generation party for several years on all but one occasion with Travel Menorca. Nick, Kay and their in resort agents have always operated at the very highest standard of person customer service. Going one other time for late booking reasons with “another provider” reinforced our conviction that Travel Menorca were such an outstanding customer focussed team. Nick and Kay are brilliant in making the holiday experience the best.

Excellent service and Wonderful holiday apartment in Cala torett menorca . We have been to this area many times and will definitely be booking again with Kay . Emails were always answered promptly . The apartment was equipped with absolute everything you will need for your stay . Roll on next summer !!!

Had a wonderful stay in Villa Anna, Cala en Porter. We booked originally in 2019 but due to C-19 postponed to 2021. Travel Menorca were incredibly helpful and understanding with all of the uncertainty around travel and its requirements. The Villa is located at the edge of the resort in a very quiet area. It was incredibly well equipped and had everything we needed and more! It was spotless upon arrival.
The aircon was superb (and very welcome!) and we benefited from a villa clean and towel/linen change midway through our 2 week holiday. Great villa, great team in Nick and Kay and Travel Menorca. Highly recommended.

Travel Menorca were very good and efficient up until we arrive at our villa which was described on their site as a LUXURY VILLA with a price to match.
In the literature sent to us before our arrival it stated in capitals not to contact them with problems but to use the local management team first.
They were awful, inefficient and economic with the truth when we contacted them with a list of problems which either did not work, eg. Jacuzzi bath which the local manger said had never worked (still doesn’t) and Nick stated that it was not even listed in the Villa write up (which it is) and pool lights which the electrician stated both had to be replaced as the lights were so corroded they could not be repaired.

Missing eg, large tv in granny flat, ALL the o rings on the en-suite bathroom sinks, jacuzzi bath and bidet which meant that you could not fill them with water as it ran straight down the plug hole.
Not being cleaned as described (Coved deep clean immediately before our arrival) floors in lounge and outside areas had not been cleaned at all, plus black mould in one of the showers (I have pictures of proof) and cups put away dirty.
Instructions for the Villa to close ALL shutters and lock the by-fold doors when leaving the property:- all the shutters where so warped you could not move them from their open position even to shade the room from the sun. Bifold doors needed two/three to people to close them but not able to lock as doors did not lock into the runners top or bottom but the local managers solution was to wedge some small metal plates into the bottom runner.
The most dangerous problem was the wooden slats leading to the pool and steps to the outside jacuzzi which if you stood in the wrong place the other end would jump up in the air. When we showed this to the local manager’s wife she said she was not able to do anything with this problem as the owner would not allow them to spend any money, but to speak to Nick about the problem. Nick sent me an email suggesting that we would not want carpenters repairing these planks and causing us further inconvenience and to just treat them as a hazard. I had given up by this time and so we placed large wicker baskets over the problem (4/5) areas.
I mentioned to Nick that I was disappointed with the condition of the Villa and it’s cleanliness but he replied the price (£8500 ish for two weeks) reflected the condition of the property???
Overall, the Villa once was a first class property but unfortunately it has been left to deteriorate without money being spent in its general upkeep, as the position of the property is fantastic, the air conditioning the best I have ever used, some of the equipment is top quality but little things like crockery is scratched and discoloured, a shame.

Super personal and helpful service from the Travel Menorca team. All enquiries were answered promptly and they couldn’t have been more helpful.

Travel Menorca are very friendly and helpful. They can’t do enough for you. We have used them twice now and will definitely do so in the future. They have a fantastic collection of villas to rent on their books as well.

Kay and Nick keep you fully up to date with emails, and reply promptly to any query you might have.

Thanks for a lovely holiday and keep up the good work!

Good communication and all questions answered promptly. Looking forward to the holiday.

A very easy and helpful company to deal with. Villa accurately described, and very comfortable and well equipped. Would definitely use them again....