Used the service for two recent trips and needed some support on connectivity for the latest. Reached out to the team via WhatsApp - no delays, informative, helpful and fast response which solved the... See more
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TravelKon – Australia’s #1 Travel SIM & eSIM Provider Say goodbye to expensive roaming fees and hello to stress-free travel with TravelKon’s top-rated eSIMs and SIM cards. Trusted by over 100,000+ happy travelers, we offer fast, reliable coverage in 150+ countries, including Japan, South Korea, Europe, the USA, Southeast Asia, the UK, and beyond. With instant activation, 24/7 customer support, and a 100% satisfaction guarantee, TravelKon ensures you're connected the moment you land. Founded by Aussie travelers, for travelers, TravelKon was the first in Australia to offer eSIMs — and we’ve led the way in innovation, value, and customer care ever since. Join the growing community of travelers who trust TravelKon for seamless global connectivity. #StayConnectedWithTravelKon and make every trip worry-free.
Contact info
Perth, Australia
- +61412718829
- support@travelkon.com.au
- travelkon.com.au
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Beware of being scammed by Travelkon
Beware of being scammed by Travelkon. Paid extra for an eSIM advertised with 5G speeds. Unfortunately the speeds were so slow, less than 1mbps so essentially unusable. Contacted support and they asked me to follow numerous troubleshooting steps which I’d already done multiple times. They blamed network congestion despite my second phone on the same network having speeds up to 70mbps. They offered to “upgrade” to a new eSIM on the last day of my trip. New eSIM had much faster speeds for first few minutes but again became extremely slow. Travelkon refused to accept they issued a faulty product in the first place. They should not be issuing products on congested networks. The fact that they offered an upgrade means they knew the original eSIM would have slower speeds. The product provided clearly did not have the advertised speeds. I would’ve accepted even a partial refund for being issued a faulty product but they insisted there was no fault from their end. If they can provide a new eSIM with much faster speeds they could have done so from the beginning. I suspect they cut costs by knowingly providing customers with eSIMs on congested networks and only offering to “upgrade” to the actual advertised product once they are contacted by customers.
Update: Support finally suggested that a disabled VPN profile may be the culprit as they’d seen “countless” cases of this exact issue. Disappointing that support wasn’t able to figure this out earlier if they truly have seen countless cases. Highly frustrating as their installation and troubleshooting guides do not specify that even when VPN is disabled, it may still affect speeds.

Reply from TravelKon
I have used Travelkon during my Europe…
I have used Travelkon during my Europe trip. No issues. I could easily access my emails, internet banking, whatsap calls, social media, etc. I will use their service again.
Great for Asia
Used it multiple times throughout Asia and always had great reception and speeds
Easy to understand and very prompt in replying
Easy to understand and very prompt in their service
Absolutely perfect
Absolutely perfect. I had no issues at all. Highly recommended. Customer service top notch
Absolutely Hassle Free!
Didn't have any issues over a 2 week overseas holiday. Never went without service and didn't have to physically do or change anything.
The welcome messages for each country you land in is a nice touch.
Will be using it again in the future.
Best Australian based company for travel sims
Wonderful company to deal with for travel e-sims. I solely use this company for all our families travel esim needs for their price and support which is unmatched
TravelKon fixed my issue
I had initial problem changing from Canada to USA. Contacted travelkon by what’s app and fixed on the spot.
First time users on trip to Japan
First time users on trip to Japan. 1 Esim and 1 normal. Quick response with question before order. Quick delivery after order. Painless ,troubl free activation of both on arrival at destination. Will definitely use again.
Data connection made easy.
We have enjoyed travelling through a lot of countries and have had no issues with data connectivity. Travelkon
has made it simple for us to travel with ease and always have phone data. The information was easy to follow and the prices were better than other companies.
Always great dealing with travelkon
Easy to load and kicked straight in at…
Easy to load and kicked straight in at the borders. Will use again most definitely.
The product works well and a bonus
The product works well and a bonus - Being able to speak to a human when you have a problem is infinitely better than the competition.
A great esim
A great esim - it worked for me through Europe and Turkey (a lot don't cover both areas) I didn't run out of data (which I have in the past) and when I was having issues setting it up the customer service was amazing and I had help immediately to trouble shoot what needed to be done and I was up and running asap. Definitely will use TravelKon on my next trip. Thank you so much.
Great and instant customer service
Used it in China
Used it in China, often didn't get any connection at all, end up need to turned off and on the mobile all the times, even with that method sometimes didn't work. To contact travelkon even harder as internet in china not allowed us to use Google, what's up and other foreign apps. It's took me more than 3 hours to communicate with travelkon help centre using my friends mobile to try to fix and ended up still not work properly.

Reply from TravelKon
Recommended travel esim!
It was so good that I only needed to buy 1 esim for travelling to both Philippines and Japan in one trip for both my husband and I. I did not need to switch to another esim.
First day my esim was not working, it was solved by having a quick chat with them and it was solved in minutes for both Esims. Definitely recommended for family and friends and would use again for my next travel
Purchased the Europe UK e sim
Purchased the Europe UK e sim. Didn't have any problems with coverage on any of the countries we went to ( England, Wales, Germany, Austria & Chek Republic). it worked a treat. Used it with google maps and normal data coverage all the time and was surprised how little the data usage was. Just brilliant. Would definitely get another one on our next overseas trip. 🤘
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