I have just got back from 15 days away- Singapore, Melbourne and Sydney. The flights and hotels were so well organised, and I had all of the information needed well in advance, including info to manag... See more
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Dawson was our consultant for booking a multi centre trip in Thailand. He was friendly and helpful even when making multiple changes at the final stage of booking checking for the best deals and revi... See more
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My trip is not until next year so this review is purely on the booking stage but Rachel Gomez has been excellent at helping me book what will hopefully be a fantastic trip to Vietnam. Her communicatio... See more
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I have booked with travel centre many times and I always go to the same agent Adam Walker who looks after me and gives me great service and great trips and his experience to give the best possible tri... See more
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Company details
About Travel Center
Written by the company
Travel Center is an award-winning travel agency, connecting UK travellers to destinations across the globe with unbeatable value. As part of the trusted Moresand Group in London, we’re proud to be ABTA, IATA and ATOL certified—ensuring your journey with us is secure and financially protected. With over three decades of industry experience, we’ve built strong relationships with top airlines and hotel partners to deliver the best deals, every time. Backed by glowing Trustpilot reviews and a dedicated team of specialists, Travel Center makes planning your next escape easy and worry-free. Your perfect trip starts here—book with confidence, travel with ease.
Book The Best Flights Popular Multi-Centre Holidays Top Cruise Holidays Holidays to Sun Siyam Iru Veli Grand Prix™ Holidays Visit Our Travel BlogDriven by Decades of Award-Winning Service
Plan Your Journey with One of the UK's Most Trusted Names in Travel
Here's a list of all the awards we've won (so far):
🏆 Winner – Best Travel Company to the Indian Ocean (2025)
🏆 Winner – Best Travel Company to East/Southeast Europe (2024)
🏆 Winner – Best Travel Company for All-Inclusive Holidays (2024)
🏆 Winner – Best Travel Company to the U.S.A. (2024)
🏆 Winner – Best Travel Company for Sports Tours Holidays (2024 & 2023)
🏆 Winner – Best Travel Company for City Breaks (2021/22)
🥈 Silver – Best Travel Company for Sports Tours Holidays (2025)
🥈 Silver – Best Travel Company to Central/Northern Europe (2024)
🥈 Silver – Best Travel Company to the Indian Ocean (2024)
🥈 Silver – Best Travel Company to Sub-Saharan Africa (2023)
🥉 Bronze – Best Travel Company for Wildlife & Nature Holidays (2025)
🥉 Bronze – Best Travel Company for Tailor-Made Holidays (2025)
🥉 Bronze – Best Travel Company to Southeast Asia (2024 & 2025)
🥉 Bronze – Best Travel Company to the Far East/Central Asia (2024)
🥉 Bronze – Best Travel Company to Nordic Destinations (2021/22)
At Travel Center, our passion for creating unforgettable holidays continues to earn industry-wide recognition. With multiple prestigious awards from the British Travel Awards, including new honours in 2025, we are proud to be recognised across a diverse range of destinations and holiday styles. From all-inclusive escapes, city breaks and sports tours to tailor-made journeys, wildlife adventures and long-haul travel across the Indian Ocean, Southeast Asia and beyond, our commitment to quality, value and service sets us apart. These accolades reflect the dedication of our expert team and the trust of thousands of happy UK travellers. Discover why we’re award-winning—and let us help you plan your next holiday with confidence.
Contact info
12 Stephen Mews, W1T 1AH, London, United Kingdom
- 0207 612 7222
- info@travelcenter.uk
- travelcenter.uk
Nominated in 6 British Travel Awards
4.8
Excellent
13K reviews
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Excellent Customer Service from Natalia Spears
Natalia Spears at Travel Center has been such a great team member who has booked me and my family an unforgetable holiday to Thailand. Her fast reposnes and reassurnace calmed my nerves about booking with a new travel agent. it was so succesfull that I have booked another trip through Natalia and i plan on booking many more with her.
23 June 2026
Reply from Travel Center
Hi Zoe,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Natalia Spears.
It’s fantastic to know that Natalia helped you and your family book an unforgettable holiday to Thailand and that her fast responses and reassurance gave you confidence when booking with a new travel agent. We understand how important trust and communication are when planning a special trip, so it’s wonderful to hear that Natalia made the process smooth and stress-free.
We’re especially pleased that your experience was so successful that you have already booked another trip with her and plan to book many more in the future. That is one of the highest compliments we could receive.
Natalia will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for placing your trust in both Natalia and Travel Center.
We look forward to helping you create many more amazing travel memories in the years ahead.
Warm regards,
Team Travel Center
Called Travel centre and spoke to Harry…
Called Travel centre and spoke to Harry and Vince both very professional and very helpful, Harry put us a package together at an amazing price. So far the service has been 100%
22 June 2026
Reply from Travel Center
Hi there,
Thank you so much for your wonderful feedback! We’re delighted to hear that both Harry and Vince provided such professional and helpful service.
It’s fantastic to know that Harry was able to put together a holiday package at an amazing price and that your experience with Travel Center has been so positive from the very start. Providing excellent value along with friendly, professional support is exactly what we strive for.
Harry and Vince will both be delighted to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.
We truly appreciate your trust in Travel Center and look forward to ensuring the rest of your journey is just as smooth and enjoyable.
Warm regards,
Team Travel Center
So far so great. Raymond Gunn is brilliant.
So far so great. We have just booked a multi centre holiday with Travel Centre and our experience to date has been first class. We made an enquiry, which was dealt with by Raymond Gunn. Raymond was brilliant from the outset, listening to our requirements and preparing a detailed initial itinerary to give an idea on what we could achieve and how much it would cost. Although the initial itinerary was very comprehensive we wanted to make some subtle tweaks. Raymond worked with us to make sure we achieved our dream trip and at a great price. Raymond's service was first class, and having settled on our itinerary the booking process was very straightforward. I would have no hesitation in recommending Travel Centre and, if you are fortunate to deal with Raymond. I am sure you will not be disappointed.
22 June 2026
Reply from Travel Center
Hi Eddie,
Thank you so much for your wonderful and detailed feedback! We’re absolutely delighted to hear that your experience with Travel Center has been first class from the very beginning.
It’s fantastic to know that Raymond Gunn took the time to listen carefully to your requirements and put together a comprehensive itinerary that helped bring your dream trip to life. We’re especially pleased that he worked closely with you to make the adjustments you wanted and ensured the final itinerary was exactly right while still offering great value.
Providing personalised service, expert guidance, and a smooth booking experience is exactly what we strive for, so it’s wonderful to hear that Raymond delivered on all fronts.
Raymond will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for recommending both Travel Center and Raymond.
We hope your multi-centre holiday exceeds all expectations, and we look forward to assisting you with many more amazing trips in the future.
Warm regards,
Team Travel Center
Excellent booking process
The very detailed itinerary planning and adjustments to my requests have been thoroughly managed by Natalia Spears and I can’t thank her enough for helping me book our Japan family trip next October. Every changes, big or minor ones, were taken all into consideration. Payment plans were explained accordingly and we were also treated with a complimentary day tour in Tokyo! Thanks so much again, Natalia!
20 June 2026
Reply from Travel Center
Hi Mary,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Natalia Spears while planning your family trip to Japan next October.
It’s fantastic to know that Natalia carefully managed every detail of your itinerary and accommodated all of your requests, both big and small. Creating a personalised trip that perfectly suits our customers’ needs is exactly what we strive for, so it’s wonderful to hear that she made the planning process so smooth and enjoyable.
We’re also pleased that Natalia clearly explained the payment plan options and was able to arrange a complimentary day tour in Tokyo as part of your package. Little extras like these can make a special trip even more memorable.
Natalia will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for placing your trust in us.
We hope you and your family have an incredible time in Japan and create memories that will last a lifetime!
Warm regards,
Team Travel Center
I recently booked a holiday for next…
I recently booked a holiday for next year with travel center. And Barry, who i was dealing with, couldn't be helpful enough. Everything i asked of him he was more than happy to look up and help me with. Booking g a holiday via email and whatsapp isnt the easiest but Barry made the process very easy.
19 June 2026
Reply from Travel Center
Hi Trevor,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Barry.
It’s fantastic to know that he was so helpful throughout the booking process and was always happy to assist with any questions or requests you had. We understand that booking a holiday through email and WhatsApp can sometimes feel challenging, so it’s great to hear that Barry made everything straightforward and easy for you.
Providing responsive, informative, and customer-focused service is exactly what we strive for, and we’re pleased that Barry was able to make the experience so smooth.
Barry will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your feedback with us.
We hope you have an amazing holiday next year and look forward to assisting you again in the future.
Warm regards,
Team Travel Center
A process made easy by the Travel Center
It was my first time booking with Travel Center, I was promptly contacted by Amelia ‘my’ Travel Consultant who gave great service and help in achieving my plans for which I am very grateful. Thank you.
20 June 2026
Reply from Travel Center
Hi Morris,
Thank you so much for your kind feedback! We’re delighted to hear that your first experience booking with Travel Center was such a positive one.
It’s wonderful to know that Amelia contacted you promptly and provided the support and guidance you needed to bring your travel plans together. Providing attentive, helpful, and professional service is exactly what we strive for, so it’s fantastic to hear that Amelia was able to assist you so effectively.
Amelia will be delighted to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.
We truly appreciate your trust in Travel Center and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
My Husband and l have booked to go to…
My Husband and l have booked to go to South Korea and Japan next May
Victor could not have been more helpful from the beginning to the end he was excellent
Answered all our questions and was extremely knowledgeable
We couldn't thank him enough
Definitely book with this company again
Thank you Victor
6 June 2026
Unprompted review
Reply from Travel Center
Hi Beverley,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Victor while booking your trip to South Korea and Japan for next May.
It’s fantastic to know that Victor was so helpful from beginning to end and that he was always available to answer your questions. Providing knowledgeable, friendly, and attentive service is exactly what we strive for, so it’s wonderful to hear that he made the planning process so enjoyable and stress-free.
We’re especially pleased that Victor’s expertise and support gave you confidence throughout the booking process. He will be absolutely thrilled to hear your kind words and appreciation.
Thank you for taking the time to share your experience and for placing your trust in us. We’re delighted to hear that you would happily book with Travel Center again.
We hope you have an incredible trip to South Korea and Japan and create memories that will last a lifetime!
Warm regards,
Team Travel Center
We have just booked our 5th trip with…
We have just booked our 5th trip with Luther at Travel centre uk. He is very patient as we do chop and change things quite abit throughout the booking process. He has great knowledge and always finds us what we want. All the arrangements have always been spot on, from hotels to transfers and excursions.
Highly recommend both Luther and Travel Centre.
18 June 2026
Reply from Travel Center
Hi Mark,
Thank you so much for your wonderful feedback and for your continued loyalty to Travel Center UK! We’re absolutely delighted to hear that you have now booked your fifth trip with Luther.
It’s fantastic to know that Luther’s patience, knowledge, and dedication have consistently helped you create the perfect holidays, even when plans change throughout the booking process. We understand that finding exactly the right itinerary can take time, so it’s wonderful to hear that he always works hard to find what you’re looking for.
We’re especially pleased that all of your travel arrangements, from hotels and transfers to excursions, have been organised seamlessly each time. Providing that level of reliability and attention to detail is exactly what we strive for.
Luther will be thrilled to hear your kind words and appreciation. Thank you for your recommendation and for placing your trust in both Luther and Travel Center UK time and time again.
We look forward to helping you plan many more amazing trips in the future!
Warm regards,
Team Travel Center
My granddaughter and I were wanting to…
My granddaughter and I were wanting to go on holiday but with a difference. Natalia was amazing and so professional about everything, she found just what we wanted. A holiday where you visit different areas in the country we are going to. Thank you Natalia ❤️
6 June 2026
Reply from Travel Center
Hi Karen,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Natalia.
It’s fantastic to know that you and your granddaughter were looking for something a little different and that Natalia was able to find exactly the right holiday for you. Creating unique and memorable travel experiences, especially ones that allow you to explore different areas of a country, is something we love helping our customers achieve.
We’re especially pleased to hear that Natalia’s professionalism and dedication made such a positive impression throughout the planning process.
Natalia will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for placing your trust in us.
We hope you and your granddaughter have an amazing holiday together and create memories that will last a lifetime.
Warm regards,
Team Travel Center
Great experience!
Emily (Scott) was great. Very informative, quick responses, very friendly!
19 June 2026
Reply from Travel Center
Hi Charleigh,
Thank you so much for your kind feedback! We’re very pleased to hear that Emily Scott provided such a great experience.
It’s fantastic to know that she was informative, friendly, and quick to respond to your questions. Providing helpful, responsive, and personable service is exactly what we strive for.
Emily will be delighted to hear your kind words and appreciation. We truly value your feedback and are pleased that your experience was such a positive one.
Thank you for choosing Travel Center, and we look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Booked a holiday to Japan and bali…
Booked a holiday to Japan and bali first going our friendly very helpful agent Victor sorted everything for us can truthful say everything went so smoothly anytime a had a question or was worried simply email to Victor he was reassuring helpful went out his way to make sure our holiday was enjoyable have full confidence in him hes already working on our next holiday he works with ur needs wants and budget
8 June 2026
Unprompted review
Reply from Travel Center
Hi David,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Victor.
It’s fantastic to know that he helped organise your trip to Japan and Bali so smoothly and was always there to answer your questions and put your mind at ease whenever you had any concerns. Providing responsive, supportive, and personalised service is exactly what we strive for.
We’re especially pleased that Victor took the time to understand your needs, wants, and budget to create the perfect trip for you. Knowing that you have such confidence in him and that he is already helping you plan your next holiday means a great deal to us.
Victor will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for placing your trust in Travel Center.
We look forward to helping you create many more amazing travel memories in the future!
Warm regards,
Team Travel Center
VICTOR was amazing
VICTOR was amazing! He was available at all times to go through booking our F1 grandstand Monza holiday!! He listened to everything myself and my partner needed and wanted. Couldn’t recommend enough. 5 stars and management should shout this out!! Thanks Victor
5 June 2026
Unprompted review
Reply from Travel Center
Hi Kennedy,
Thank you so much for your fantastic feedback! We’re absolutely delighted to hear about your experience with Victor while booking your F1 Grandstand Monza holiday.
It’s wonderful to know that Victor was available whenever you needed him and took the time to listen carefully to everything you and your partner wanted from your trip. Providing attentive, personalised service and making the booking process as smooth as possible is exactly what we strive for.
We’re especially pleased that Victor helped create a positive and enjoyable experience from start to finish. He will be absolutely thrilled to hear your kind words and appreciation.
Thank you for your recommendation and for taking the time to recognise Victor’s hard work. We’ll be sure your feedback is shared with the team.
We hope you have an incredible time at Monza and create some unforgettable memories!
Warm regards,
Team Travel Center
Travel Center was a pleasure to deal with, very professional service from start to finish
From our initial holiday enquiry and right through the booking process our travel consultant Leah Fraser was absolutely brilliant. Leah was on the ball throughout.
Our holiday was a “bucket list” trip to Canada (Banff and Vancouver) including the Rocky Mountaineer, then onwards to Alaska with a cruise on the inside passage and then onto LA California. Leah re-arranged our package to include our additional week in LA and jiggled flights to accommodate our changes. Travel Centre kept us updated with all the necessary confirmation paperwork and everything worked out perfectly. They were so efficient right from the start, I would highly recommend them based on our experience, thank you.
18 May 2026
Unprompted review
Reply from Travel Center
Hi Paul,
Thank you so much for your wonderful and detailed feedback! We’re absolutely delighted to hear about your experience with Leah Fraser and your incredible bucket-list adventure.
It sounds like an unforgettable journey, from Banff and Vancouver to the spectacular Rocky Mountaineer, an Alaska Inside Passage cruise, and finishing with time in Los Angeles. We’re especially pleased to hear that Leah was able to tailor the itinerary to include your additional week in LA and successfully adjust the flights to accommodate your plans.
Providing attentive, flexible, and efficient service throughout the booking process is exactly what we strive for, so it’s fantastic to know that Leah kept everything on track and that all the confirmation paperwork and travel arrangements worked out perfectly.
Leah will be absolutely thrilled to hear your kind words and appreciation. Thank you for recognising her dedication and professionalism throughout the planning process.
We truly appreciate your recommendation and your trust in Travel Center. Thank you for allowing us to be part of such a special trip, and we look forward to helping you create many more amazing travel memories in the future.
Warm regards,
Team Travel Center
Dawson was our consultant for booking a…
Dawson was our consultant for booking a multi centre trip in Thailand. He was friendly and helpful even when making multiple changes at the final stage of booking checking for the best deals and reviews to ensure we got what we wanted.
We travel in December so will update on the holiday experience with another review once we have traveled but so far five stars! 🌟 Thanks Dawson
17 June 2026
Reply from Travel Center
Hi Deana,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Dawson while booking your multi-centre trip to Thailand.
It’s fantastic to know that Dawson was friendly, helpful, and supportive throughout the booking process, especially when accommodating multiple changes at the final stages. We’re particularly pleased that he took the time to check the best deals and reviews to ensure the trip matched exactly what you were looking for.
Providing personalised service and attention to detail is exactly what we strive for, so it’s wonderful to hear that your booking experience has been worthy of five stars so far.
Dawson will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience.
We hope you have an amazing holiday in December and look forward to hearing all about it when you return!
Warm regards,
Team Travel Center
Your staff in dealing with me was…
Your staff in dealing with me was professional
Soon to be at home with his duties
17 June 2026
Reply from Travel Center
Hi Christopher,
Thank you so much for your kind feedback! We’re very pleased to hear that our staff provided you with a professional experience.
It’s wonderful to know that you felt confident in the service you received and that our team member was knowledgeable and comfortable in carrying out their duties. Providing professional, reliable, and customer-focused service is exactly what we strive for.
We truly appreciate you taking the time to share your experience and thank you for choosing Travel Center.
We look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Amazing customer service
Adam at Travel Center is amazing. Very helpful and amazing customer service.
16 June 2026
Reply from Travel Center
Hi Katrina,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that Adam provided such amazing customer service.
It’s fantastic to know that you found him so helpful throughout your experience. Providing friendly, attentive, and professional support is exactly what we strive for, and it’s always rewarding to hear when our team has made a positive impact.
Adam will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.
We truly value your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
We received the best curtersy ever
We received the best curtersy ever. The staffs were very friendly and patient. Very helpful and caring .
Thanks to you all
12 June 2026
Reply from Travel Center
Hi Peter,
Thank you so much for your kind feedback! We’re delighted to hear that you received such a positive experience with our team.
It’s wonderful to know that our staff were friendly, patient, helpful, and caring throughout your interactions with us. Providing excellent customer service and making our customers feel valued and supported is exactly what we strive for.
Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience.
Thank you again for your support, and we look forward to assisting you with your future travel plans.
Warm regards,
Team Travel Center
I had the pleasure to have my first…
I had the pleasure to have my first booking with Jamie. I have booked for my coming birthday to the 3 night gateway to Dracula’s castle. First time using a travel agency as well and I was a bit nervous but Jamie was very helpful and patient with my endless questions 😂. Very happy with the service and very accommodating with my few change requests.
11 June 2026
Unprompted review
Reply from Travel Center
Hi Anna,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your first booking experience with Jamie.
It’s completely understandable to feel a little nervous when booking through a travel agency for the first time, so it’s fantastic to know that Jamie made the process easy, reassuring, and enjoyable for you. We’re especially pleased that he was patient with all your questions and accommodating when it came to your change requests.
Your upcoming 3-night getaway to Dracula’s Castle sounds like an amazing way to celebrate your birthday, and we’re thrilled to have helped make it happen.
Jamie will be delighted to hear your kind words and appreciation. Thank you for placing your trust in us for your first booking experience.
We hope you have a fantastic birthday trip and create some unforgettable memories!
Warm regards,
Team Travel Center
Holiday to Japan for 2027
We would like to Thank Barry Kent at the Travel Center for his excellent service. Barry was incredibly patient, helpful and Knowledgeable throughout the whole booking process. He took the time to answer all our questions and explained various options available and helped us find the right holiday to Japan without making us feel pressured.
We feel confident in his advice and the itinerary he has recommended for us and would highly recommend Barry and the Travel Center to anyone looking to book a holiday.
We are now very excited for our trip to Japan in 2027.
10 June 2026
Reply from Travel Center
Hi Vera,
Thank you so much for your wonderful and detailed feedback! We’re absolutely delighted to hear about your experience with Barry Kent.
It’s fantastic to know that Barry was patient, helpful, and knowledgeable throughout the entire booking process. Taking the time to answer questions, explain the available options, and help customers find the right holiday without any pressure is exactly the level of service we strive to provide.
We’re especially pleased to hear that you feel confident in Barry’s advice and the itinerary he has recommended for your trip to Japan. Knowing that he helped make the planning process enjoyable and stress-free means a great deal to us.
Barry will be thrilled to hear your kind words and appreciation. Thank you for your recommendation and for placing your trust in Travel Center.
We’re excited for you and hope you have an incredible adventure in Japan in 2027, creating memories that will last a lifetime!
Warm regards,
Team Travel Center
Special 3 bucket list trip
I wanted a worth while trip to cover three bucket list visits
A Grand Prix F1
Singapore
Thailand
Raymond at Travel Center was amazing in sorting this for me
Quick and full service from him and very easy for me
I highly recommend
Jef
10 June 2026
Reply from Travel Center
Hi Jef,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that Raymond helped you put together a truly worthwhile trip that covers three amazing bucket-list experiences.
It’s fantastic to know that your itinerary includes the excitement of a Formula 1 Grand Prix, along with visits to Singapore and Thailand—what an incredible adventure to look forward to!
We’re especially pleased to hear that Raymond made the entire process quick, easy, and hassle-free while providing a full and professional service throughout. Creating memorable, tailor-made trips is exactly what we strive for.
Raymond will be thrilled to hear your kind words and appreciation. Thank you for your recommendation and for trusting us to help plan such a special journey.
We hope you have an amazing trip and create memories that will last a lifetime!
Warm regards,
Team Travel Center
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