Travel Blue Reviews 

The Travel Blue Customer Service team were quick to respond and very helpful. They set the gold standard that every other company should strive for.

Bought a great product, but the damaged joint let out air. With a great and personal Customer Support they replaced the damaged part. Great service, great quality!

I purchased the TravelBlue neck pillow, but within less than a week of use, the pillow’s core broke. I reached out to TravelBlue via email, and they responded promptly. They assured me that they would send a replacement, which was really appreciated.

What made my experience so positive was their quick and helpful customer service. They handled the situation efficiently and with a friendly attitude, which made me feel valued as a customer. The company’s willingness to resolve issues quickly and their proactive approach to customer satisfaction is something I really admire. I would definitely recommend TravelBlue for their excellent service and commitment to quality.

Travel Blue were very helpful and replaced my inflatable neck cushion when the inner inflatable part got punctured. It was within the guarantee, although I had not kept my purchase receipt. Excellent customer service!

This is a doll that my son always carries when traveling. It feels so nice and fluffy that I keep touching it. I highly recommend this product, which can only be purchased in Travel Blue.
Thank you for listening to my opinions and solving them.

Great customer service experience!

This kind of customer service should be applied by all the companies all over the world, that works with customers!
Thousand thanks to Millie!

Swift reply which resulted product replacement

Best customer service and resolved my issue with neck pillow in few days

I bought travel blue neck pillow while I was in abroad. While it was initially very comfortable and seemed well made, the buttons fell off after a few uses. It was a bit disappointing, especially since I wanted it to hang on my backpack. However I reached out to their customer support, and was pleasantly surprised by their responsiveness. Even though I was back in my country, they arranged a replacement without any hassle. The new one has been holding up well so far! Many thanks to Millie and PH team who was incredibly helpful.

My question was answered promptly and accurately. Thanks!

We had a faulty luggage strap and with absolutely no fuss at all a replacement was received within five days. I could not have asked for a better service. Many thanks Millie for your help.

I wanted thank you for the helpful response regarding my inquiry about the product guarantee. It’s refreshing to receive such fast and clear communication, and it really reassures me about the level of service that’s provide. It was a fantastic costumer service that I’ve experienced.

Truly impressive customer service! I would certainly recommend this brand to anyone, who looks for travel accessories.
Warranty replacement process was very smooth and fast and did not introduce any additional administrative hassles as such. Special regards goes to Customer Support agent - Millie, who handle replacement process very effectively, so my warranty replacement come within a week (taking into account my current location)

It is a customer delight after complying documentation for authenticity, the organization has taken care very well by providing service upto our satisfaction i.e. free replacement of belt we appreciate the gesture provided by Travel blue.

Thanks a ton..we will be your committed customer

Amazing, the way all companies should treat their customers. Logged an issue with an item I bought, within 5-days I had received the new replacement product, all the way from Spain down to South Africa they shipped it. And they didn't charge me at all for the replacement.

Great experience really like the service of the company

I emailed the company about how the zipper of the cover of my travel pillow immediately broke when I tried to remove it for a first wash. The company asked me for some pictures and the pillow's number and within a week I had already received my new pillow. Great customer service! Here's hoping the new one doesn't break so easily because I want to be able to wash the covers of my travel pillows since airplanes are so unhygienic.

Outstanding customer service. They sent me a replacement backpack because mine was likely faulty and didn’t last. Unfortunately, the package was lost due to the unreliable post office in my village. I replied to Travel Blue’s email, which I had intended to answer after receiving the package. I mentioned it didn't arrive because the post office lost it and I made it clear that it wasn’t their fault and thanked them. I didn’t ask for anything further, yet they still offered to send it again, this time using FedEx instead of regular post. Truly exceptional service. When you buy from them, you’re backed by a dependable company.

The aftersales is simply amazing. Accidentally torn the foam, I asked for an option to purchase the foam separately. But to my surprise they decided to send me a new one as a gesture of goodwill. Thank you so much